6 INSPECTION AND TROUBLESHOOTING
Invacare
®
TheraPure™ Side Entry Whirlpool Tubs
32
Part No. 1167457
6.2
Troubleshooting
If problems are not remedied, contact technical support at 1-800-668-2337, Extension 2.
SYMPTOMS
FAULTS
SOLUTION
Hydromassage System
System will not start
No electrical power to tub
Check and reset breaker
Switch air hose disconnected
Reconnect hose to switch and controller
System is ineffective
Water deposits in whirlpool jets
Disassemble and clean whirlpool jets
System is noisy
Whirlpool jets are turned on without water
completely covering the jet assemblies
Turn off the whirlpool jets. Add water to the tub to
completely cover the jet assemblies and test the whirlpool
function again.
Tub Operation
No water flow
Water supply turned off
Turn on water supply
Restricted water flow
Water temperature control valve
Inspect and clean the water temperature control valve.
Refer to the Moen service manual at www.moen.com.
Search for Model 3371 ExactTemp Temperature Control
Valve, Service Manual Number 153768.
