Troubleshooting
1-150-068-A CS Bed Manual.doc
© Carroll Healthcare Inc.
Page 29 of 35
TROUBLESHOOTING GUIDE
Read all general guidelines, warnings and cautions before performing any repair/maintenance
on the bed. All repair and maintenance on the bed should be performed by a qualified
technician.
Effect
Possible Cause
Verification
Corrective Action
Floor lock not
engaged.
Green plunger on floor lock post is
visible.
Activate floor lock - green
plunger should NOT be visible.
Insufficient static
friction between
floor lock foot
bumper and floor.
Floor surface is slippery and/or
foreign membrane between bumper
and floor.
Clean the surrounding floor and
remove loose material under the
bed.
Bed does not
stay in-place
Floor lock not
functioning
Floor lock is stuck in one position.
Contact Carroll Healthcare
Service Department 1-800-668-
2337.
Dial on ACL box is locked-out
(pointing up)
Rotate the lockout dial to the
“unlocked” position (horizontal).
HILO lock-out is on
Lockout LED on the Attendant
Control Pad (ACP) is ON.
Toggle-off the individual function
lockout (LED should be OFF).
Loose wire
connections
Check cable connections visually
Connect any loose cable
couplings and/or power supplies.
Faulty actuator
Disconnect power supply, swap cable
from unresponsive actuator with a
funtional actuator. Reconnect power
and test functions. Faulty actuator
will not work regardless of the
connection port.
Contact Carroll Healthcare
Service Department 1-800-668-
2337.
Actuator not
working
faulty hand control
pendant
Pendant cable is connected, power is
on, lock-out is off and hand control
pendant does not function.
Disconnect power supply then replace
hand pendant with functioning unit
(from another bed, if available).
Reconnect power and test.
Contact Carroll Healthcare
Service Department 1-800-668-
2337.
Bed ends do
not fit properly
Bent brackets
Visually ensure the brackets are
parallel to the frame.
Carefully straighten minor
deformations. Call Service
Department to replace
significantly bent brackets, 1-800-
668-2337.
Summary of Contents for Carroll CS
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