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IntriCon Hearing Help Express Apollo-6200 Hawk, User Manual

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IntriCon Hearing Help Express Apollo-6200 Hawk User Manual Download Page 2

Table of Contents

2

1-800-221-2099  •  HearingHelp.com

Where relationships begin with Value & Service

and thrive on Quality and Trust.

an IntriCon company

Congratulations on your choice of the Apollo™ hearing aid. I’m pleased 

and delighted to make this available to you... And I believe you’ll be 

pleased too. You’ll enjoy all the benefits the Apollo has to offer, especially 

knowing how little you paid.

So, put your Apollo™ hearing aid to the test and find out if it’s right for you.

We only ask that you read these instructions so you can make the most

of your Apollo™ hearing aid. And do take advantage of your 45 day

home trial. 

 

   

 

       For your better hearing.

Remember, we’re here to help. We’re available by phone, chat, or email.

YOUR SUCCESS

IS OUR SUCCESS!

Jim Houlihan

President

Jim

By entering in a trial for our products you agree to follow the user guide for safe and proper use and care of the 
device(s). Hearing Help Express, Inc. is not responsible for harm or damages incurred due to improper use or care 
of the device(s).

Introduction
Table of contents
Parts identified
How to insert battery
Slim-tubing choices
Which is Left and Right
Removing & Attaching Slim-tube
Eartip choices
Inserting & removing Apollo
Volume control

Listening Settings
Care & Cleaning
Helpful tips
Troubleshooting / Service
Service Plans
Additional Info
Accessories
Technical data
Important information
Warranty

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4
5
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6
7
8

9

10-11

11
12
13
14

15-16

17

18-19

20

Call toll-free:

 

1-800-221-2099

 

(M-Th • 7:30 am - 8 pm • Fri 7:30 am - 5 pm • Sat  8 am - Noon Central Time

)

Chat with us online:

 

HearingHelp.com

or email us at:

 

[email protected]

Summary of Contents for Hearing Help Express Apollo-6200 Hawk

Page 1: ...ellow tab PROVEN QUALITY 100 Digital American made technology MEDICALGRADE HEARING AIDS Doctor Designed Audiologist Approved Apollo 6200 Hawk Apollo 6210 Eagle User Guide 1 800 221 2099 Feedback Cancellation Noise Reduction Directional Microphones Telephone Setting Apollo 6210 ...

Page 2: ...le by phone chat or email YOUR SUCCESS IS OUR SUCCESS Jim Houlihan President Jim By entering in a trial for our products you agree to follow the user guide for safe and proper use and care of the device s Hearing Help Express Inc is not responsible for harm or damages incurred due to improper use or care of the device s Introduction Table of contents Parts identified How to insert battery Slim tub...

Page 3: ...nt notiCe Do not mark on or damage the hearing aidduring your 45 day trial damage fees may apply If you need help identifying the left hearing aid from the right hearing aid see page 5 or give us at call 1 800 221 2099 3 Everything you need to enjoy better hearing Eartips and slim tubing for a secure comfortable fit Eco Gold MAX Batteries Helpful tips to guide you along your journey to better hear...

Page 4: ...battery in the battery holder NOT directly inside the Apollo Fit the battery in the holder with the flat positive side facing up 5 Close the battery holder NEVER force the battery holder closed If the holder does not close easily then the battery is probably upside down 1 2 3 4 LOW BATTERY INDICATOR When the battery is no longer strong enough to power your Apollo you will hear 2 beeps then a pause...

Page 5: ...t correctly slim tubing should fit snugly against your ear once the Apollo and eartip are in place If not the slim tubing may be too short or too long Try a different slim tubing length If you need a different size slim tube simply call 1 800 221 2099 PicturingLeftearslim tubing Slim tube Choices Removing Attaching Slim tube REMOVING slim tubing from the Apollo ATTACHING slim tubing to the Apollo ...

Page 6: ...y and pull away from the tubing How to Attach the ZipTip 1 Line up the narrow tubing nozzle with the opening on the inside of the ZipTip the hole that goes through the longest portion of the ZipTip 2 Push together firmly until the ZipTip is securely attached Wiggle the ZipTip to be certain it stays in place Tulip dome eartip Designed to help reduce feedback while allowing for better speech clarity...

Page 7: ... 4 Place the sure lock into the bowl of your ear The sure lock is the thin filament attached to the tubing Use your finger to secure the sure lock into the most comfortable position 1 3 Inserting removing Apollo hearing aid To Remove Apollo hearing aid 1 Grasp hold of the slim tubing against your ear and gently pull The eartip will slip out of your ear 2 Remove the Apollo from behind your ear NOTE...

Page 8: ... on your Apollo 6200 you will hear a single beep each time you press the multi function button You will hear three beeps when you have reached the maximum volume Apollo 6210 You will not hear any beeps when pressing the multi function button until you have reached the maximum volume Once at maximum volume you will hear one beep Multi function push button Your Apollo 6200 or Apollo 6210 is equipped...

Page 9: ...loop system Hold the telephone receiver near the hearing aid a little above your ear You will only hear sounds from the telephone or loop system Apollo 6200 Talking on the telephone You can hear both the telephone conversation and what s going on around you with any of the settings on the Apollo 6200 Most prefer setting 3 Whistle reduction It will probably sound the best and reduce feedback It may...

Page 10: ... your Apollo hearing aid 1 Wipe off the outside of the Apollo hearing aid and eartip with a soft cloth or hearing aid cleaning wipes call to order 2 Use the included cleaning brush and tube cleaning tool to gently remove wax and dirt from the hearing aid sound openings How to clean your Apollo slim tubing 1 REMOVE THE SLIM TUBING from the Apollo see pg 5 There is no need to remove the eartip from ...

Page 11: ... overnight in a DryAid dehumidifier 1 Start Slowly Begin by using your new hearing aid a few hours a day while you are alone If you re not used to wearing a hearing aid you will probably notice many sounds you have not heard in a while And while you may enjoy the sounds of birds again other sounds like crackling paper and the refrigerator running may take some time to get used to With practice you...

Page 12: ... Clean your Apollo microphone ports and eartip pg 10 4 If your Apollo goes dead periodically but comes on after several hours of rest the problem may be a build up of humidity Try storing it in a DryAid dehumidifier when not in use Call toll free to order If your Apollo requires service send it to Hearing Help Express 1714 Sycamore Rd PO Box 586 DeKalb IL 60115 0586 If your hearing aid is WEAK DIS...

Page 13: ...imal Hearing Performance Today s hearing aids are filled with sensitive electronics to give you the best experience possible Over time earwax and moisture can tamper with those elec tronics and the performance of your aids may suffer Choose this plan to have your aids cleaned and serviced by our team of in house technicians Extend the Lifetime of Your Aids This plan offers up to four yearly cleani...

Page 14: ... for a period of time for a nominal fee after which you may decide if you want to purchase the hearing device Federal law restricts the sale of hearing device to those individuals who have obtained a medical evaluation from a licensed physician Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude cons...

Page 15: ... tube indicates left ear tubing size Right Ear ZipTip 10 00 ea SmallVS smallvent 86203 Small VL large vent 86204 Medium VS small vent 86207 Medium VL large vent 86208 Eartips Tubing Red writing on slim tube indicates right ear tubing size Open Dome Eartips SmallOpenDome 86251 Medium Open Dome 86252 Large Open Dome 86253 Double Dome Eartips SmallDoubleDome 86231 Medium Double Dome 86232 Large Doubl...

Page 16: ...ital Keychain Battery Tester Small enough to go with you anywhere Takes the guesswork out of battery testing Battery Caddie Convenient way to carry extra batteries Caddie holds two hearing aid batteries and comes with a convenient chain to attach to key ring Magnet Stick Hearing aid batteries are small and hard to handle With the Magnet Stick you can easily insert and remove batteries Handy vinyl ...

Page 17: ... Hz 1 800 Hz 2 1600 Hz 1 116 dB 102 dB 25 dB 35 dB 300 Hz to 5700 Hz 21 dB 20 150 size 10 Yellow 9 mA approx 100 hours 1 01 x 46 x 26 inch Apollo 6210 Eagle Maximum SSPL90 HFA SSPL90 HFA full on gain Frequency Range Equivalent input noise Total harmonic distortion Attack time msec Release time msec Battery size current Battery life Dimensions 500 Hz 1 800 Hz 2 1600 Hz 1 119 3 dB 108 9 dB 27 dB 270...

Page 18: ...eteriorate further from lack of use When needed wearing two hearing aids offers many benefits here are just a few So do yourself a favor if you need two hearing aids and are only trying one give us a call and we ll rush you a second hearing aid to try Remember at Hearing Help Express you have a 45 day home trial Wearing two hearing aids increases your ability to locate the direction of sound Espec...

Page 19: ... your FREE support from our dedicated staff of licensed hearing aid specialists If you have any questions or concerns give us a call toll free 1 800 221 2099 M Th 7 30 am 8 pm Fri 7 30 am 5 pm Sat 8 am Noon CST Chat with us online HearingHelp com or email us at info hearinghelp com Thank you for choosing Hearing Help Express to take you on your journey to improved hearing Many thanks to your carin...

Page 20: ...n their original condition Ship insured mail Your Apollo hearing aid is warranteed for one year against defects in manufacturer s materials and workmanship That means if they didn t do a good job making your hearing aids then we re going to fix them For service you must send your Apollo to Hearing Help Express for this warranty to apply Ship insured mail Questions call toll free 1 800 221 2099 YOU...

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