© Intralot Inc. WinStation (TVM) Terminal Manual – October 2017
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Chapter 5.
DIAGNOSTICS
The Diagnostics menu provides an authorized retailer manager with the ability to test various peripherals within
the WinStation, shutdown and restart the machine, copy debug information and update the instant ticket
database.
These diagnostic procedures should only be performed with the help of an Intralot Hotline Operator, with the
exception of updating the instant ticket database and parking the burster blade.
5.1.
Diagnostics Menu
The Diagnostics menu provides access to functions that include:
•
Burster maintenance
•
Instant ticket database update
•
Shutting down and restarting the machine and software
•
Testing the bill acceptor
•
Sending part malfunction alarms
5.1.1.
Park Bursting Blade
This function is used to reset the selected burster to its original position. It is generally used by a
WinStation technician during and after maintenance is performed on the burster unit. Alternately, you
may be instructed to do so while on the phone with the call center troubleshooting.
5.1.2.
Instant Ticket Database
Updating the instant ticket database modifies the instant ticket game parameters contained on the local
database. The game parameters are updated with those on the central site.
This function should be performed every time new books are loaded.