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348

PO

S  AVE  THESE  INSTRUCTIONS

(348PO)  SPA  ENGLISH  7.5” X 10.3”  PANTONE 295U  10/25/2019

English

Page 21

TROUBLESHOOTING

PROBLEM

CAUSE

SOLUTION

NO DISPLAY/SPA 

CONTROL UNIT 

DOES NOT WORK

•  Spa is unplugged or off.

•  Control panel cable plug loose.

•  Power failure.

•  GFCI/RCD tripped.

•  GFCI/RCD broken.

• 

Ensure the spa is plugged and switched on.

•  Ensure the control panel cable plug is firmly 

attached to the control base receptacle.

•  Check power source.

•  Reset the GFCI/RCD.

•  Contact Intex Service Center.

HOUSEHOLD 

CIRCUIT BREAKER 

TRIPPED

•  Circuit breaker under rated.

•  Overloaded circuit breaker.

•  An electrical fault in the line.

•  Ensure correct circuit breaker rating.

•  Provide a dedicated circuit breaker feeding the 

spa electrical outlet only.

•  Contact a qualify electrician to correct the 

electrical fault.

NOT HEATING

PROPERLY

•  Temperature set too low.

•  Dirty filter cartridge.

•   Water temperature decreasing during 

heater STANDBY mode.

•  Heating element failed.

•  Increase the temperature and attach the spa 

cover.

•  Clean or replace the filter cartridge in time.

•  If heater is in STANDBY mode, press the flame 

button twice to heat up the water to the set 

temperature.

•  Contact Intex Service Center.

BUBBLE AIR 

BLOWER DOES 

NOT WORK

•  Air blower pump is too hot.

•  Turn off and unplug the spa. Let it cool down and 

restart all over again.

•  If problem persists, contact Intex Service Center.

FILTRATION PUMP 

NOT WORKING

•  Dirty filter cartridge.

•  Filtration inlet and/or outlet clogged.

•  Filter pump motor failed.

•  Clean or replace the filter cartridge in time.

•  Check and clean filtration inlet and outlet 

regularly.

•  Contact Intex Service Center.

WATER NOT CLEAN •  Cartridge assembly not properly 

attached. 

•  Insufficient filtering time.

•  Dirty filter cartridge.

•  Improper water maintenance.

•  Filtration inlet and outlet clogged.

•  Ensure the cartridge assembly is properly 

attached.

•  Increase filtration time.

•  Clean or replace the filter cartridge in time.

•  Keep the spa water properly sanitized. Refer to 

the chemical manufacturer’s instructions.

•  Check and clean filtration inlet and outlet 

regularly.

PUMP 

CONNECTORS 

ARE NOT LEVEL 

WITH THE SPA 

CONNECTORS

•  One characteristic of PVC is that it 

changes shape, which is normal.

•  Elevate the pump with wood or another type of 

insulated material to bring the pump’s connectors 

level with the spa’s connectors.

TUB HAS A 

STRANGE SHAPE

•  Expanded internal air pressure by 

strong sunshine.

•  The external lining is not installed 

correctly over the spa tub.

•  Do not expose the spa to direct sunlight for 

extended period of time. Provide protection 

from the sun such as sunshade, tent, awning or 

gazebo.

•  During very hot weather, you must check to see 

whether it is necessary to release some air. This 

is to avoid any possible damage to the tub.

•  Take out some air from the spa tub, adjust the 

external lining and re-inflate the spa tub. 

Summary of Contents for SimpleSpa SB-B10

Page 1: ...rance which may result in updates to the instruction manual without notice For illustrative purposes only IMPORTANT SAFETY RULES Please read understand and follow all instructions carefully before installing and using this product Keep for future reference IMPORTANT DO NOT RETURN PRODUCT TO STORE To purchase parts and accessories or to obtain non technical assistance visit www intexcorp com For te...

Page 2: ...ll not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect th...

Page 3: ...provided for this purpose Risk of Electric Shock Do not permit any electric appliance such as a light telephone radio or television within 5 feet 1 5 m of a spa or hot tub Risk of Electric Shock Do not use the spa when it is raining thundering or lightning A wire connector is provided on this unit to connect a minimum 8 AWG 8 4 mm2 solid copper conductor between this unit and any metal equipment m...

Page 4: ...le standing in water or when your hands are wet Do not leave the spa empty for extended period of time Do not expose the spa to direct sunlight for extended period of time Provide adequate drainage system around the spa to deal with overflow water and splashes Do not allow the water in the spa to freeze Do not turn on the spa when the water is frozen Do not use the spa if damaged in delivery and o...

Page 5: ...18 17 6 2 3 4 29 9 28 27 1 5 30 11 31 24 7 20 21 26 32 SPA SUCTION FITTING Self contained spa fittings For multiple outlet use only Wall mounting only Replace suction fittings within 3 installed year Tool required screwdriver Spa suction fitting maximum flow rate 8 5 gpm 510 gph Check suction strainer fitting and fasteners for damage or tampering before each use of the spa For service and winteriz...

Page 6: ... 9 SPA CONTROL AIR INLET O RING 1 11687 10 SPA DRAIN PLUG 1 11995 11 SPA DRAIN VALVE ADAPTOR 1 11713 12 FILTER CARTRIDGE HOUSING 2 11798 13 FILTER CARTRIDGE 2 11692 14 FILTER CARTRIDGE HOUSING LID 2 11797 15 INLET OUTLET PLUG 3 11739 16 SPA TUB PRE INSTALLED WITH 32 1 12895 17 SPA COVER 1 12843 18 SPA COVER INFLATABLE BLADDER PRE INSTALLED IN SPA COVER 1 11689 19 GROUND CLOTH 1 11717 20 CHEMICAL D...

Page 7: ...ccupants weight 2500 lbs 1136 kg Make sure the area is free of sharp objects under or around the spa Provide adequate drainage system around the spa to deal with overflow water and splashes Provide a properly located power outlet to connect the spa and allow easy access for periodic testing of the cord mounted GFCI RCD Make sure there is enough clearance around the spa for full access to the spa e...

Page 8: ...nward while pushing the control panel down see drawing 1 2 Humidity is a natural side effect of indoor spa installation The room shall be properly ventilated to allow moisture to escape Install a ventilating system to prevent excess condensation moisture in the room Additional requirements for outdoor installation Spa owners may need to comply with local or states laws relating to childproof fenci...

Page 9: ... 1 3 Unscrew the air valve cap on the spa tub to reveal the stem in the up position for inflation Insert the other end of the inflation hose 7 into the valve and turn to the right to lock it in position see drawing 3 NOTE If necessary adjust the spa tub external lining 32 relative to the spa tub 16 in order to align the openings with the air valve and the connection fittings 4 Press the button to ...

Page 10: ... cap back The cap is designed to be screwed on and off Never exert force as this could cause the complete internal inflation system of the valve to come loose See Spa Tub Air Valve Fastening for valve maintenance NOTE If there is a need to replace the spa tub air pressure release valve core 23 due to wear and tear use the included wrench 22 to unscrew the core from the valve base Insert the replac...

Page 11: ... the inflation hose 7 from the air blower inflation outlet and the valve 3 Replace the control base inflation latch back close and recess the inflation valve NOTE If there is a need to add some air to the spa tub wall or spa cover air bladder after they have been setup refer to above Inflate the Spa Tub Wall and Inflate the Spa Cover Air Bladder sections The cover air bladder is preinstalled insid...

Page 12: ...er spa cleaning attachment from the spa outlets before spa usage see drawing 11 Re attach them after usage for water filtration and cleaning 4 Before filling with water ensure the bottom drain valve caps are securely closed on the inside and outside 5 Fill the spa tub with freshwater to a level between MIN and MAX marked on the inside of the spa wall Do not over fill the spa Never move the spa tub...

Page 13: ...he air bubble function is activated when heating the spa water The spa is not properly covered with the spa cover when the water is heating Celsius Fahrenheit Toggle button The temperature can be displayed in either Fahrenheit or Celsius The system s default is Celsius NOTE The default temperature is 68 F 20 C Temperature adjustment ranges from 68 F 20 C to 104 F 40 C Temperature Adjustment Button...

Page 14: ...emperature above 41 F 5 C then press the button to heat up the water to the desired temperature If problem persists contact Intex Service center E95 Water temperature too high Turn off and unplug the control unit When the water has cooled down plug the RCD and restart all over again Turn the heater off then press the filter and bubble buttons to lower the water temperature If problem persists cont...

Page 15: ...e spa water every 2 3 months or it becomes cloudy and proper water chemistry does not clear it up See Spa Tub Drainage and Spa Tub Cleaning sections for details 3 Use spa chemicals to maintain proper water chemistry Spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty 4 All occupants must shower before entering the spa Water Chemistry Balance ...

Page 16: ... Result if too high Scale formation cloudy water shorter filter heater runs eye skin irritation high chlorine demand Calcium Hardness CaCO3 refers to the amount of calcium and magnesium dissolved in the water Result if too low Difficulty balancing water corrosion of metal components eye skin irritation and water foaming Result if too high Scale formation cloudy water eye skin irritation difficulty...

Page 17: ...dd sodium bisulfate or muriatic acid to the water drop by drop until the test strip indicates a 240 ppm reading then add 0 528 Lb 238 g of sodium bisulfate or 0 202 qt 192 ml of muriatic acid NOTE After adjustment retest the water after 24 hours and adjust again if necessary Desired level 60 ppm 80 ppm 100 ppm 120 ppm 140 ppm Volume 210 gal 795 L 0 269 Lb 0 358 Lb 0 448 Lb 0 528 Lb 0 627 Lb 121 g ...

Page 18: ...all chemicals with care and wear extra personnel protective equipment including goggle and gloves It is very important not to splash acid onto your skin or clothing or into your eyes Lowering pH Lowering pH Using Muriatic Acid Volume 210 gal 795 L 290 gal 1098 L Total Alkalinity 120 ppm 80 ppm 120 ppm 80 ppm From To 8 4 7 2 0 028 qt 0 018 qt 0 038 qt 0 025 qt 26 mL 18 mL 36 mL 24 mL 7 8 7 2 0 019 ...

Page 19: ...nside of the spa tub to prevent water from flowing out Spa Tub Cleaning If dirt is visible in the water or water becomes cloudy and proper water chemistry does not clear it up change the water and clean the spa tub See Spa Tub Drainage section on how to drain the spa While empty remove the cartridge housing from inside of the spa tub wall clean and or replace the filter cartridge Use a sponge and ...

Page 20: ...the sun for an hour before folding 5 Fold the spa tub loosely and avoid any sharp corners to prevent damage or leakage to the spa tub liner 6 Prepare additional new cartridges for next time use 7 Store the spa tub and accessories indoors in a dry temperature controlled between 0º 40ºC 32º 104ºF storage location 8 The original packing can be used for storage STORAGE 18 6 7 28 1 27 2 3 Spa Cover The...

Page 21: ...If problem persists contact Intex Service Center FILTRATION PUMP NOT WORKING Dirty filter cartridge Filtration inlet and or outlet clogged Filter pump motor failed Clean or replace the filter cartridge in time Check and clean filtration inlet and outlet regularly Contact Intex Service Center WATER NOT CLEAN Cartridge assembly not properly attached Insufficient filtering time Dirty filter cartridge...

Page 22: ...LY Control base components not securely attached Control base ground not level and firm Spa filter motor failed Ensure control panel back cover and all inlet outlet are securely connected Ensure ground is level firm and smooth Replace the failed filter motor with a new one AIR PRESSURE IS WEAK DURING INFLATION Hose adaptor o ring missing Inflation hose adaptor not securely tighten Connection betwe...

Page 23: ...dispute settlement board and unless and until the provisions of these paragraphs are carried forth no civil action may be instituted The methods and procedures of this settlement board shall be subject to the rules and regulations set forth by the Federal Trade Commission F T C IMPLIED WARRANTIES ARE LIMITED TO THE TERMS OF THIS WARRANTY AND IN NO EVENT SHALL INTEX THEIR AUTHORIZED AGENTS OR EMPLO...

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