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TROUBLESHOOTING GUIDE

SYMPTOM

CAUSE

Excessive
whistling / feedback

• Incorrect earmould placement

• Incorrect dome placement

• Excessive ear wax

• Feedback control may need adjustment

• Earmould tubing worn or damaged

• Thin tube connection loose

• Hearing instrument settings not optimal

POSSIBLE REMEDY

PAGE IN THIS USER GUIDE

• Re-insert earmould carefully

18

• Re-insert dome

36

• Consult your hearing care professional

-

• Consult your hearing care professional

-

• Consult your hearing care professional

-

• Change thin tube or consult your hearing care professional

-

• Consult your hearing care professional

-

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Summary of Contents for Crisp

Page 1: ...User Guide Behind The Ear BTE Models Standard Tube Thin Tube Interton Crisp Interton Share Interton Step Interton Gain...

Page 2: ...ume control 22 Push button 23 Wireless 24 25 26 42 43 AutoPhone 29 33 Telecoil Tele loop system 34 Direct Audio Input DAI 35 Power device exceeds 132 dB SPL SPECIFIC FEATURES SUPPORTED BY YOUR HEARING...

Page 3: ...more comfortable with the system increase the wearing time and wear your hearing system in multiple types of listening environments It may take as long as several months for your brain to get used to...

Page 4: ...ovide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance...

Page 5: ...equirements according to Annex I of Council Directive 93 42 EEC for medical devices MDD and essential requirements and other relevant provisions of Di rective 1999 5 EC R TTE The declaration of confor...

Page 6: ...phones 28 AutoPhone optional 29 33 Telecoil optional 34 Tele loop systems optional 34 Direct Audio input optional 35 Contents Connecting Disconnecting audio boots 35 Care and maintenance 36 Cleaning...

Page 7: ...R1280 DVI SR1270 DVI SR1180 VI SR1170 VI GAN390 DVI GAN290 DVI Hearing instruments of type M60 are available in the fol lowing variants CI365 DIW Open CI365 DIW CI265 DIW Open CI265 DIW ST665 DW ST665...

Page 8: ...fer to turn them on just prior to placing them on your ear your hearing care professional can activate a function called Delayed on activation This function will delay the time in which the hearing in...

Page 9: ...nes After this your hearing instrument and Interton Remote Control will continue to work as usual but you will not be able to use your Interton TV Streamer and Phone Clip At some point the battery lev...

Page 10: ...up and down and gently press to ensure it is positioned correctly in the ear Opening and closing your mouth can ease insertion 5 Make sure the hearing instrument is seated behind the ear By experimen...

Page 11: ...ape of the thin tube iCAUTION Use only original Interton GN Hearing consumables e g tubes and domes Removal custom earmolds 1 Hold a portion of your earmould towards the back of the ear 2 Pull the ear...

Page 12: ...al will have chosen an optimal volume setting for you When switching the instrument on the volume will have this optimal setting Push button Depending on your experience level with hearing in strument...

Page 13: ...ontrol Ask your hearing care professional for more information Flight mode Only applicable to Wireless devices iWARNING When boarding a flight or entering an area where RF transmitters are prohibited...

Page 14: ...or telephone use For Step devices It is possible to disable wireless operation by opening and closing the battery compartment three times within a ten second period open close open close open close Yo...

Page 15: ...cell phones are hearing instrument compatible The varying de gree of disturbance can be due to the nature of your particular cellular phone or of your wireless telephone service provider If you find...

Page 16: ...of AutoPhone you can reposition the AutoPhone magnet or add additional AutoPhone magnets i Only use a recommended cleaning agent to clean the telephone prior to placing the magnet on the phone AutoPh...

Page 17: ...ing your hearing instrument and magnet in close proximity to the medical device or electronic system in question If the manufacturer cannot issue a statement we recommend keeping the magnet or a telep...

Page 18: ...h understanding If there is no sound from the hearing instruments in a tele loop system and with a telecoil programme activated the tele loop system may not be turned on or is not operating correctly...

Page 19: ...h handling of hearing instruments or dropping them on hard surfaces or floors 4 Do not leave hearing instruments in or near direct heat or sunlight such as in a hot parked car as excessive heat can ca...

Page 20: ...tiff brittle or discoloured over time Contact your hearing care professional regarding tube changes Cleaning thin tubes and domes 1 Remove thin tubes from hearing instruments before cleaning by unscre...

Page 21: ...t the new dome is properly and securely mounted Standard domes Standard domes are mounted in a similar manner to mini domes but a few extra steps are required Tulip domes consist of two petals It is i...

Page 22: ...hen boarding flights to remember to deactivate the wireless functionality Turn off your wireless functionality by using the flight mode in areas where radio fre quency emission is prohibited Applicabl...

Page 23: ...be supervised at all times to ensure their safety The hearing instrument contains small parts that could be swallowed by children Please be mindful not to leave children unsupervised with this hearin...

Page 24: ...No sound Not turned on Dead battery Battery door will not close Blocked earmould or tube POSSIBLE REMEDY PAGE IN THIS USER GUIDE Turn on by closing the battery door 14 Replace battery 15 Insert batter...

Page 25: ...e in hearing sensitivity Excessive ear wax Volume set too low POSSIBLE REMEDY PAGE IN THIS USER GUIDE Reinsert earmould 18 Clean earmould replace dome replace filter 38 Consult your hearing care profe...

Page 26: ...ing worn or damaged Thin tube connection loose Hearing instrument settings not optimal POSSIBLE REMEDY PAGE IN THIS USER GUIDE Re insert earmould carefully 18 Re insert dome 36 Consult your hearing ca...

Page 27: ...ur hearing care professional POSSIBLE REMEDY PAGE IN THIS USER GUIDE Replace battery 15 Consult your hearing care professional Consult your hearing care professional Consult your hearing care professi...

Page 28: ...SR1365 DI Open 123 dB SPL typical 13 SR1370 DVI Open SR1270 DVI Open 126 dB SPL typical 13 Technical Data Ear hook earmould Hearing Instrument Model Maximum output 2ccCoupler IEC 60118 7 Battery size...

Page 29: ...service policy Interton pledges to secure functionality at least equivalent to the original hearing instru ment As a signatory to the United Nations Global Compact initiative Interton is committed to...

Page 30: ...between 500 and 1100 hPa is appropriate iHearing instrument expectations A hearing aid will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic condi...

Page 31: ...ng the medical evaluation the physician will give you a written statement that states that your hear ing loss has been medically evaluated and that you may be considered a candidate for a hearing aid...

Page 32: ...with hearing loss i High sound pressure levels Special care should be exercised in selecting and fitting a hearing instrument s whose maximum sound pressure level exceeds 132 dB SPL with an IEC 60711...

Page 33: ...64 65...

Page 34: ...66 67 Please ask your local hearing care professional concerning disposal of your hearing instrument...

Page 35: ...45 75 1111 Fax 45 45 75 1119 www interton com CVR no 55082715 Any issues relating to the EU Medical Device Directive 93 42 EEC or Council Directive 1999 5 EC on Radio Equipment and Telecommunications...

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