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6. Maintenance and Problem Solving

Your telephone is a precision electronic instrument.  Avoid rough handling
and extreme temperatures.

Use a mild detergent and a damp cloth when cleaning.  Never use a stronger
cleaner.

If your telephone does not appear to be working correctly, please check
the following :

No dial tone

-

Is the phone cord properly connected to the wall
socket?

Will not dial

-

PULSE / TONE switch may be set to the wrong

position

Will not ring

-

Ringer switch may be set to off

-

REN number may exceed 4, for all telephones
connected to the line.  Disconnect a phone until
the number is below 4.

If there are still problems, and you have more than one telephone :

Remove the "problem" phone.  Insert another phone and check that it
works.  If "yes" then the "problem" phone is possibly faulty.  If not, then
you may have a faulty line.  Try using the other socket and see which
phone works.  If you do have a faulty line then you should contact your
Network Supplier.

You should however be aware that if you request them to repair a fault that
is found not to be theirs, then they are entitled to charge you for their visit.

In the event that you still have problems then you should consult your
supplier.

All manuals and user guides at all-guides.com

Summary of Contents for Memory Phone 9825

Page 1: ...MEMORY PHONE Model 9825 OPERATING INSTRUCTIONS All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 2: ...on 4 5 Connection 4 Wall mounting 4 5 3 Telephone Features 6 7 4 Operating Instructions 8 10 Manual dialling 8 Memory dialling 8 9 Cascade dialling 9 Redial Pause Function 9 10 5 PBX and System Usage 11 6 Maintenance and Problem Solving 12 7 Warranty and Service 13 14 Figure 1 General Appearance 3 Figure 2 Wall Mounting 4 Figure 3 Handset Retainer for Wall Mounting 5 Figure 4 Switch Location of Mo...

Page 3: ...f Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment A J Roberts April 2000 Director Telephone Facilities This telephone has been designed for the use of the following facilities operation in the absence of proceed indication storage of memories for retrieval by a predetermined code repeat attempt single recall earth or timed break selectable selectable pulse ...

Page 4: ...telephone may not ring Not all telephones have the same REN If a British Telecom phone is supplied unmarked you may assume that it has a REN of 1 Emergency Calls 999 calls can be made on this telephone for the purpose of making calls to the emergency service An access code may also be required if the phone is connected to a PABX Figure 1 General Appearance Redial Pause Button Recall Button Store B...

Page 5: ...h to the appropriate position If you are unsure as to whether your exchange is pulse or tone contact your Network Supplier and they will advise you Set the ringer volume and ringer pitch control as desired Wall Mounting 1 Using the template supplied position it where you want to fix your telephone Drill two holes and fix roundheaded screws leaving them slightly proud of the surface Figure 2 Wall M...

Page 6: ...DSET RETAINER for Wall Mount 4 HANDSET RETAINER 2 To enable the handset to be supported in the cradle when the phone is mounted on the wall follow the procedure shown in Figure 3 to reverse the HANDSET RETAINER Figure 3 Handset Retainer for Wall Mount All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 7: ...the back of the unit see Figure 4 Rotating this knob alters the pitch of the ringing signal TONE PULSE Switch Located at the back of the unit see Figure 4 Used to select the correct dialling mode either TONE or PULSE If you have any doubt about the system supplied to you contact your network supplier and they will advise you Figure 4 Switch Location of Model 9825 Tone Pulse Selector Switch Ringer ...

Page 8: ...elease the Mute button to mute the microphone so that your voice will not be heard by the other party Press and release the mute button on the base unit The red LED will light indicating that the mute is on Press the button a second time the light will go out and the mute will be released If the telephone handset is replaced on the cradle with the mute on the mute will automatically be released wh...

Page 9: ...ial Pause section for further details of the use of these keys If the telephone is removed from the line the memories will be retained for 30 minutes provided that the handset is not removed from the cradle Batteries are not required for memory retention Storing a number 1 Lift the handset 2 Press the STORE key 3 Enter the phone number that you want to store up to 16 digits 4 Press the STORE key 5...

Page 10: ...use this button either acts as a redial button or as a pause inserting button Redial 1 Lift the handset 2 Press the REDIAL PAUSE button 3 The last number called will automatically be redialled up to 31 digits Pause The Pause command may be needed if the phone is connected to certain types of PABX or to any network where a pause is required Note Not more than three pauses should be entered consecut...

Page 11: ... digits Memory storing 1 Lift the handset 2 Press the STORE key 3 Dial the digits required before the pause 4 Press the REDIAL PAUSE key 5 Dial the remaining digits 6 Press the STORE key 7 Select and press the desired memory button 8 Replace the handset All manuals and user guides at all guides com a l l g u i d e s c o m ...

Page 12: ...eed a screwdriver or similar tool to remove the cover plate over the switch With an insulated tool you can then adjust the switch to the setting required This telephone can be set for earth recall or timed break recall If you are unsure of which setting is applicable please consult your PABX manager or supplier Replace the cover plug the phone back into the socket and it is ready for use PABX Acce...

Page 13: ...l telephones connected to the line Disconnect a phone until the number is below 4 If there are still problems and you have more than one telephone Remove the problem phone Insert another phone and check that it works If yes then the problem phone is possibly faulty If not then you may have a faulty line Try using the other socket and see which phone works If you do have a faulty line then you shou...

Page 14: ... is no exception We look to you our customer to be reasonable and sensible over the warranty We will endeavour to repair any telephone sent in to us within the warranty period but we reserve the right to charge for items that we consider replaceable under wear and tear For example if a handset cord splits within a few months it will be replaced If a phone is returned after say four years of heavy ...

Page 15: ...A Make sure that you tell us what appears to be wrong with the phone DO NOT FORGET TO INCLUDE YOUR OWN NAME AND ADDRESS We ask that you bear the cost of returning the telephone to us We will return it to you at our expense This warranty is in addition to any statutory rights All manuals and user guides at all guides com ...

Page 16: ...anufactured by International Quartz Limited A Subsidiary of Chiaphua Industries Ltd Copyright INTERNATIONAL QUARTZ LTD 2000 3C9825001VXA12B This telephone is approved to EEC directive 1999 5 EC All manuals and user guides at all guides com a l l g u i d e s c o m ...

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