Intermec PB51 User Manual Download Page 9

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Before You Begin

PB51 Mobile Label and Receipt Printer User’s Guide

Who Should Read This Manual

This user’s guide is for the person who is responsi ble for installing,
configuring, and maintaining the PB51 printer.

This guide provides you with information about the features of the
PB51, and how to install, configure, operate, maint ain, and
troubleshoot it.

Before you work with the PB51, you should be famili ar with your
network and general networking terms, such as IP address.

Related Documents

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part numbers.

The Intermec web site at

www.intermec.com

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documents (as PDF files) that you can download for free.

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Document Title

Part Number

Intermec Fingerprint Command Reference Manual

937-005-xxx

Intermec Fingerprint Developer’s Guide

934-019-xxx

Intermec Printer Language (IPL) Developer’s Guide

934-013-xxx

Intermec Printer Language (IPL) Command Reference M

anual

937-007-xxx

ESC/P Programmer’s Reference Manual

937-010-xxx

Summary of Contents for PB51

Page 1: ...PB51 Mobile Label and Receipt Printer User s Guide ...

Page 2: ...t a commitment on the part of Intermec Technologies Corporation 2007 2008 by Intermec Technologies Corporation A ll rights reserved The word Intermec the Intermec logo Norand ArciT ech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop Mobil eLAN Picolink Ready to Work RoutePower Sabre ScanPl...

Page 3: ... 2008 These changes were made for the current release t Support for the ESC P programming language t Addition of a radioless PB51 printer t Change to the Ready to Work indicator behavior t Addition of linerless media support t New icons for Bluetooth radio and addition of printhead lifted error message t Addition of power management options Sleep Timer and Standby Timer ...

Page 4: ...PB51 Mobile Label and Receipt Printer User s Guide iv ...

Page 5: ...g the Printer Firmware 3 Understanding the Control Panel 4 Understanding the Printer Sounds 6 Managing Power on the PB51 7 Using the Batteries 8 Installing the Battery 8 Charging the Batteries 9 Understanding the Battery Icons 10 Extending Battery Life 10 Loading Media 11 Printing a Testprint 15 2 Configuring the PB51 17 Configuring the PB51 18 Understanding the Display Modes 18 Understanding Read...

Page 6: ...ing Wireless Printing Using Fingerprint 33 Setting Up USB Communications 36 Setting Up Serial Communications 36 Upgrading the Firmware 37 Downloading Fonts and Graphics 39 3 Troubleshooting and Maintaining the PB51 41 Troubleshooting the PB51 42 Contacting Product Support 42 Understanding Error Messages 42 Troubleshooting Printer Problems and Finding Soluti ons 44 Troubleshooting Communication Pro...

Page 7: ...tions and notes that are used in this document Global Services and Support Warranty Information To understand the warranty for your Intermec produc t visit the Intermec web site atwww intermec com and click Support Returns and Repairs Warranty A warning alerts you of an operating procedure pra ctice condition or statement that must be strictly obser ved to avoid death or serious injury to the pers...

Page 8: ...Outside the U S A and Canada contact your local I ntermec representative To search for your local representative from the Intermec web site click About Us Contact Us Service Location Support For the most current listing of service locations go to www intermec com and click Support Returns and Repairs Repair Locations For technical support in South Korea use the after service locations listed below...

Page 9: ...ments and their part numbers The Intermec web site at www intermec com contains our documents as PDF files that you can download for free To download documents 1 Visit the Intermec web site at www intermec com 2 Click Support Manuals 3 In the Select a Product field choose the product whose documentation you want to download To order printed versions of the Intermec manuals contact your local Inter...

Page 10: ...Before You Begin x PB51 Mobile Label and Receipt Printer User s Guide ...

Page 11: ...ipt Printer Use this chapter to familiarize yourself with the P B51 Mobile Label and Receipt Printers In this chapter you will find these sections t Learning About the PB51 Printer t Using the Batteries t Loading Media t Printing a Testprint ...

Page 12: ...PB51 unless the information is specific to one mode l The PB51 provides t print resolution of 203 dpi t print speeds of up to 100 mm per second 4 ips t 802 11 radio Bluetooth radio or no radio options What s New This version of the PB51 printer manual contains th ese changes t Support for the ESC P programming language t Addition of a PB51 printer without a radio t Change to the Ready to Work indi...

Page 13: ...external power connector Understanding the Printer Firmware Your PB51 printer comes with Intermec Printer Langu age IPL Fingerprint or ESC P firmware The choice of firmw are affects the functionality of the printer and how you interact w ith it This manual contains information for using each type of printer firmware The current firmware type and version display on th e PB51 screen when the printer...

Page 14: ... and lights on the PB51 Understanding How to Use the PB51 Buttons Button Name Button Function Feed Press to advance label or receipt paper The am ount of media that feeds is dependent on the type of mediayou are using It will advance by 5 mm 0 2 inch feed out an entire label or feed a configured length of media based on your media and settings If you hold the button down for longer than two second...

Page 15: ... settings USB connection status and wireless information Bluetooth and WiFi Each setting in t he summary information displays on the screen for five seconds Understanding the Soft Keys Button Soft Keys Description Moves through the settings at the same level in the menu system Exit Setup mode and return to Ready mode t Moves up one level in the menu system This soft key appears in Setup mode t Inc...

Page 16: ... printer is in Setup mode On The PB51 is powered on and operating Blinking A blinking light can mean one of several co nditions t The printer is out of paper t The media cover is open t There is a printer error that requires you to perfo rm an action For a list of possible problems see Troubleshooting the PB51 on page 42 Understanding the Printer Sounds Sound Occurs When Power t You supply power b...

Page 17: ...and it dims the Ready to Work indicat or By default the printer backlight turns off after 20 seconds of no user interaction You can set Sleep Timer to always off always on 5 seconds 10 seconds 20 seconds 30 seconds or 60 seconds The backlight turns on when t the printer begins printing t you press a button t you connect the printer to external power t you are communicating with or sending data to ...

Page 18: ...ose of used batteries promptly Keep away from children Installing the Battery Make sure you fully charge the battery before you use your PB51 You can charge the battery before or after you install them into the PB51 To install the battery 1 Lay the PB51 upside down on a flat surface 2 Insert the battery with the tab facing away from the front control panel Use Intermec Model AB13 battery only Use ...

Page 19: ...ormation on charging your battery in the 4 b ay battery charger see theAC18 4 Bay Battery Charger Instructions P N 943 128 xxx It takes approximately 6 hours to charge the battery while it is installed in the PB51 printer To charge the battery inside the PB51 you need t an Intermec 12 VDC power supply Model AE19 t an AC power cord To charge the battery inside the PB51 1 Install the battery in the ...

Page 20: ... Do not set the backlight to always on The always on setting disabled automatic power saving modes Here are some tips for extending the life of your battery between charges t Press the Standby button to put the printer in Standby mode t Remove the battery from the printer if you will not be using it for three days or more Battery Icon Status Icon Status Battery is fully charged Battery has a mediu...

Page 21: ...te number of times before you must replace it Loading Media You can use roll or fanfold receipt media with the PB51 printer The PB51 ships with a small amount of media loaded and a test page printed to verify that the printer works The PB51 supports self strip printing applications For information on how to co rrectly load media for self strip printing see To load media for self strip printing on ...

Page 22: ... down on the media adjust guide and slide thetwo media supports apart 3 Insert a roll of media and press the media adjust guide until the roll is held firmly in place Make sure you load th e media clockwise so that it pulls off the core from the bottom of th e printer 4 Pull out approximately 8 cm 3 inches of the media ...

Page 23: ... the hardware sound to tell you that the media door closed correctly 6 Press down on the self strip door to make sure the media cover is completely latched 7 Press and hold the Feed button for more than two seconds to calibrate the media Note The linerless printer does not have a self strip door Instead the self strip door is molded plastic and part of t he media cover ...

Page 24: ...e self strip door in the media cover 3 Remove a label from the roll of media so that you a re left with several inches of label liner 4 Feed the label liner over the self strip bar and out the back of the self strip door 5 Close the media cover until it latches and press down on the self strip door to make sure it locks 6 Pull on the liner to tighten it and ensure a good s elf strip Self strip doo...

Page 25: ...the Test Service menu system 4 Press to enter the Testprint Config menu 5 Press to enter the Config menu 6 Press to choose a testprint 7 Press to print the Config testprint of your choice To print a testprint with a PB51 loaded with Finger print firmware 1 Press the Setup button 2 Press until you reach Print Defs 3 Press to enter the Print Defs menu system 4 Press until you reach Testprint 5 Press...

Page 26: ...Chapter 1 Using the PB51 Mobile Label and Receipt Printer 16 PB51 Mobile Label and Receipt Printer User s Guide ...

Page 27: ...17 2 Configuring the PB51 In this chapter you will find these sections t Configuring the PB51 t Establishing Communications With a Host t Upgrading the Firmware t Downloading Fonts and Graphics ...

Page 28: ...Test Use the following sections to understand the different printer modes Understanding Ready Mode The printer is in Ready mode when the printer is on and ready to print The main screen displays the power status t he radio status and the printer language and version The PB51 in Ready Mode Understanding Information Mode When the printer is in Information mode it display s a subset of network inform...

Page 29: ...en appears Use the Feed button to both pause and resume printing The PB51 in Pause Mode To enter Pause mode t Press the Feed button while the printer is printing To resume printing t Press the Feed button or soft key To cancel a print job 1 Press the Feed button to pause printing 2 Press the Information button or soft key to canc el the print job Understanding Setup Mode Use Setup mode to change t...

Page 30: ...etects an er ror condition such as a low battery or a paper fault Some error messages appear on the screen immediately when they occur such as DOOR OP EN Other error messages do not appear until you press theInfo button If there is more than one error at a given time the errors display in the order that they occurred Editing Settings in Setup Mode Editing Mode To Navigate To Accept Value Normal t ...

Page 31: ...s more user interaction and lets you choose which actions you want the printer to perform To enter Test mode 1 Make sure the printer is in Ready mode and is loade d with media 2 Press the Feed and Standby buttons at the same time and hold until Select Media appears on the screen and it displays the type of media you are using 3 Release both buttons The printer performs a test feed sensor calibrati...

Page 32: ...s Feed and Standby buttons at the same time until CLOSE PRINTER DOOR appears on the screen 5 Close the media cover You are now in Extended Test mode t Press to cycle through the options t Press to select a test option t Press to exit Extended Test mode Options in Extended Test Mode Function Description Select Media This option is almost the same as the process in Test mode except that the printer ...

Page 33: ...more information on entering Setup mo de and navigating through the settings see Understanding Setup Mode on page 19 The top levels of the Setup menu are organized in a one way loop Each level has several sub levels Dump Mode This options enters Dump mode For more information on Dump mode see Troubleshooting Communication Problems on page 46 Factory Default This option restores the factory def aul...

Page 34: ...L Note If you have a Bluetooth or radioless printer you w ill not see the NETWORK setup menu in Fingerprint or IPL SETUP NET COM NET1 SETUP NETWORK SETUP FEEDADJ SETUP SER COM UART1 Starting point SETUP MEDIA SETUP PRINT DEFS SETUP BATTERY SETUP DISPLAY SETUP NETWORK SETUP TEST SERVICE SETUP MEDIA SETUP SER COM Starting point SETUP CONFIGURATION SETUP BATTERY SETUP DISPLAY ...

Page 35: ...nection If your printer uses the Fingerprint language you use the SETUP command followed by the node subnode and paramet ers setting Here is a Fingerprint example that sets your media setting to labels with gaps SETUP MEDIA MEDIA TYPE LABEL w GAPS If your printer uses the IPL language you would se nd this command STX SI T1 ETX Fingerprint automatically sends feedback to HyperTe rminal as you type ...

Page 36: ...the procedure in Setting Up 802 11 Radio Communications on page 28 The PB51 Printer Home Page To make changes to the configuration t From the home page click Configuration Changing Configuration Settings From SmartSystems Console You can use the SmartSystems Console to change configuration settings on your printer The PB51ships with the S martSystems client loaded on it The console is part of Smar...

Page 37: ...re is always running in the background The PB51C cannot initiate a Bluetooth connection O ne of the devices such as a CK31 CK61 700 series CN2B or CN3 mobile computer must request a connection with the printer The PB51C then accepts or rejects the connection Use Intermec Settings on the mobile computer to enable the Bluetooth settings on the PB51C The PB51C can also connect to Bluetooth scanners s...

Page 38: ... code labels with the Bluetooth scanner Setting Up 802 11 Radio Communications The PB51 can have an internal 802 11 b g radio to t ransfer and receive data using wireless communications This manual assumes that you have already set up your wireless communications network including your access points The following procedures includ e information on setting up wireless security for both IPL and Fing...

Page 39: ...onnector to the ser ial port on the PB51 2 Connect the other end of the serial cable to a serial port on the back of your PC or to a serial adapter on your mobi le computer 3 Open HyperTerminal on your PC and configure the fol lowing parameters for the serial port Note WPA and WPA2 Enterprise mode currently support PEA P TTLS and LEAP For LEAP authentication the PB51 s upports Open EAP but does no...

Page 40: ...t SIGNAL ETX STX SI wt SPEED ETX STX SI wt ACTIVE ETX If you have a Fingerprint version of the printer s end this command to the PB51 setup write wlan uart1 5 Set up the PB51 to use the correct SSID and authentication modes See one of the following procedures to configure wireless printing on your IPL or Fingerprint printer 6 If you are going to use certificates for validation transfer the certifi...

Page 41: ...igure the printer to use WEP authentication 1 Send the following commands to login as an admin an d set the SSID STX ESC x su p pass admin ETX STX SI ws SSID xxxxx ETX wherexxxxx can be from 0 to 32 ASCII characters not includin g the double quote 2 Send the following commands to configure the WEP ke ys The following example sets WEP key 1 to 1234 and enables WEP key 1 STX SI ws WEP1 0x0001020304 ...

Page 42: ...o activate the settings STX SI ws ACTIVE 1 ETX To configure the PB51 to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an admin an d set the SSID STX ESC x su p pass admin ETX STX SI ws SSID xxxxx ETX wherexxxxx can be from 0 to 32 alphanumeric characters 2 Send one of the following commands to enable WPA 802 1x or WPA2 802 1x authentication You should also send th e WPA...

Page 43: ...owing commands to set a common name for server 1 and server 2 STX SI ws SERVER_CN1 xxxxxxxxxx ETX STX SI ws SERVER_CN2 xxxxxxxxxx ETX wherexxxxxxxxxx can be a value from 0 to 64 characters t Send the following command to make sure your values match those used by the access point STX SI wt variable name ETX All variables are returned with the exception of EAP_PASS which always returns if configured...

Page 44: ... WPA PSK or WPA2 PSK mode 1 Send the following commands to login as an admin an d set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx wherexxxxx can be from 0 to 32 alphanumeric characters 2 Send one of the following WPA WPA2 ON commands to t urn on WPA or WPA2 authentication Send the WPA PSK or WPA 2 PSK command to set a pre shared key setup wlan WPA ON setup wlan WPA2 O...

Page 45: ...021x EAP_TYPE xxxx wherexxxx can be OFF LEAP PEAP or TTLS setup 8021x EAP_USER xxxx setup 8021x EAP_PASS xxxx wherexxxx is the unique username and the unique password for this protocol 4 If you are using TTLS you may need to send this co mmand to set the TTLS outer name setup 8021x TTLS_USER xxxx wherexxxx is the outer name 5 If you are using certificates for validation here are some commands you ...

Page 46: ...able t Intermec InterDriver software You can download the InterDriver software from the Intermec web site at www intermec com Setting Up Serial Communications Use a serial cable P N 075497 001 to connect the PB51 to a PC or a mobile computer For the mobile computer you may need to purchase a serial adapter For more information co ntact your local Intermec sales representative Before you can establ...

Page 47: ...mware The latest firmware and software is always available for download from the Intermec web site at www intermec com To download firmware updates 1 Go to the Intermec web site at www intermec com 2 Click Support Downloads 3 In the Select a Product field choose PB51 mobile printer The latest available software displays on the page 4 Download the latest firmware version to your computer Make sure ...

Page 48: ... Printer Firmware Wizard The Firmware Wizard guides you through the necessar y steps to update your firmware To upgrade your printer using an 802 11 network con nection 1 Browse to the home page of the printer For help see Changing Configuration Settings From the Printer Home Page on page 26 2 From the home page click Maintenance 3 From the Firmware upgrade page browse to the upgrade firmware file...

Page 49: ...the PB51 print er on the Intermec web site atwww intermec com Follow the procedures in the PrintSet online help to download fonts and grap hics You can also use Fingerprint IPL or ESC P command s to send fonts and graphics to the printer For help with commands and information see either the Fingerprint Command Reference Manual the IPL Command Reference Manual or the ESC P Programmer s Reference Ma...

Page 50: ...Chapter 2 Configuring the PB51 40 PB51 Mobile Label and Receipt Printer User s Guide ...

Page 51: ...pter to solve problems you may encounter while using the PB51 You will also find information on b ooting the printer and routine maintenance In this chapter you will find these sections t Troubleshooting the PB51 t Cold Booting the PB51 t Cleaning the Printer ...

Page 52: ...nical information or to request technical support If you still need help after vis iting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representati ve in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact Us to find your local Intermec representative Before you call Intermec Product Support m...

Page 53: ...n for more than 2 seconds t In IPL open and close the media door and then press the Feed button Printhead hot The printhead is overheated and needs to cool down In IPL wait for printing to resume automatically In Fingerprint and ESC P your print job is lost Upgrading The printer is loading new firmware LSS too high LSS too low These errors can occur when you run a test feed without any media insta...

Page 54: ...escription Printer Problems and Solutions Problem Possible Solution The printer does not turn on when you press Standby t Replace the battery with a charged battery t Connect external power to make sure the printer works correctly and to charge the battery The blue light Ready to Work indicator is blinking t Make sure media is loaded and the media cover is closed For help see Loading Media on page...

Page 55: ...that the mobile printer discovered your printer For help see Printing a Testprint on page 15 t Make sure the printer is in Ready mode When printing the printer is skipping labels Perform a testfeed t In Fingerprint or ESC P press the Feed button for more than 2 seconds t In IPL open and close the media door and then press theFeed button t Make sure the label gap sensor is clean For help see Cleani...

Page 56: ...e data While the printer is receiving data the Ready to Work indicator blinks After a half of a second if no more charac ters have been received the printer times out The program considers the transmission terminated and prints out a label The test pages do not print t Make sure that the blue light is not blinking If it is make sure your printer has media and that the media cover is closed t Make ...

Page 57: ...e communication ports and prints th em on one or more labels If you have IPL firmware on your printer you can a ccess Dump mode in two different ways with slightly different resul ts t You can access Dump mode through Test mode or Exten ded Test mode and you will receive printouts that look exactly like those produced with the Line Analyzer program in Fingerpr int For more information see the prev...

Page 58: ...B51 you should clean it at the recommended intervals If you have a linerless printer you may want to clean your printer more often than recommended Printing may get noisy due to residue from the linerless medai building up on the roller bar Note The Setup menu is not affected by a cold boot Your printer retains all of your configuration settings after th e printer powers back up To avoid possible ...

Page 59: ... 70 isopropyl alcohol on a cotton swab Do not clean the linerless platen roller with isopropyl alcohol After every five rolls of media or more often if necessary Paper sensors Clean thoroughly with 70 isopropyl alcohol and a cotton swab After every five rolls of media or more often if necessary Tear bar Clean thoroughly with 70 isopropyl alcohol and a cotton swab As needed Exterior Clean with a wa...

Page 60: ...Chapter 3 Troubleshooting and Maintaining the PB5 1 50 PB51 Mobile Label and Receipt Printer User s Guide ...

Page 61: ...51 A Specifications ...

Page 62: ...50 Hz to 60 Hz Operating power Rechargeable 16 8 V 2200 mAh lithium ion battery Temperature and Humidity Specifications Operating temperature 15 C to 50 C 5 F to 122 F Storage temperature 22 C to 70 C 30 F to 158 F Charging temperature 0 C to 45 C 32 F to 113 F Relative humidity 0 to 95 non condensing Sealing IP54 Memory RAM 16 MB Flash 64 MB Print Speed and Resolution Print speed 4 ips 100 mm s R...

Page 63: ...red marking on last 3 feet of roll on the thermally sensitive side of the paper Media Specifications Core inside diameter standard 19 mm 0 75in Core inside diameter with adapter 10 2 mm 0 4 in Maximum roll outside diameter 67 3 mm 2 65 in Media width label with liner receipt 49mm 1 9 in to 111 5 mm 4 4 in n i 4 2 m m 6 9 0 6 o t n i 0 1 m m 4 5 2 l e b a l h t g n e l a i d e M s u o u n i t n o C...

Page 64: ...fault media sensitivity number is 180 The default media sensitivity number for linerless media is 103 Use the following table as a guide when setting sen sitivity numbers External Fanfold Media Specifications Stack height 70 mm 2 75 in Page length 152 mm 6 in to 305 mm 12 in Note A 6 inch page length is supplied in 12 inch long st acks two 6 inch stacks of equal height with the bottom page linked ...

Page 65: ...t ensuring long and consistent batterylife AV8 Vehicle Cradle Use the vehicle cradle to attach the PB51 to a truck or forklift You will need the forklift power supply kit to connect your vehicle power to the PB51 Belt Clip Use the PB51 belt clip to attach the printer to you r belt North American Label Media continued 103 110 45 Direct Thermal Linerless Dependent on format and environment North Ame...

Page 66: ...he shoulder strap Power Supply Model AE19 Provides power to the PB51 and the 4 bay battery charger Model AC18 Protective Case Use the protective case to transport and store your PB51 The protective case keeps the printer free of dust dirt and moisture and still provides easy access to the printer for print ing Serial Cable The serial adapter is an 8 pin DIN to DB9 connector that connects from the ...

Page 67: ...57 B IPL and Fingerprint Setup Menus ...

Page 68: ... LABELS CONFIG FORMAT UDC PAGE FONT NETWORK IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER NAMESERVER MAC ADDRESS TEST SERVICE TESTPRINT DATA DUMP MEMORY RESET LSS TEST POWER DISPLAY MEDIA TYPE TESTFEED MODE LBL LENGTH DOTS LBL WIDTH DOTS SENSITIVITY DARKNESS LBL REST POINT FORM ADJ DOTS X FORM ADJ DOTS Y CONFIGURATION PWRUP EMULATION PRINT SPEED LTS CALIBRATION LOW BATTERY SLEEP TIMER STANDBY TIM...

Page 69: ...T PRINT SPEED LTS VALUE LTS TEST LSS TEST CLIP DEFAULT LTS NETWORK IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER NAMESERVER MAC ADDRESS NET COM NET 1 NEW LINE FEEDADJ STARTADJ STOPADJ DISPLAY RTS CTS ENQ ACK XON XOFF DATA TO HOST DATA FROM HOST DIRECT THERMAL LABEL CONTRAST LABEL FACTOR WIDTH MEDIA SIZE MEDIA TYPE LABELS w GAPS TICKET w MARK TICKET w GAPS FIX LENGTH STRIP VAR LENGTH STRIP PAPER T...

Page 70: ...Chapter B IPL and Fingerprint Setup Menus 60 PB51 Mobile Label and Receipt Printer User s Guide ...

Page 71: ......

Page 72: ...rters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2008 Intermec Technologies Corporation All rights reserved PB51 Mobile Label and Receipt Printer User s Guide ...

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