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Chapter 2 — Configuring the Mobile Printer

36

PB50 and PB51 Mobile Printer User Guide

4

From the host PC, check the wireless settings. 

If you have an IPL version of the printer, send these commands to 
the printer:

<STX><SI>wt,SSID<ETX>

 

<STX><SI>wt,WEP1<ETX>

 

<STX><SI>wt,WEP2<ETX>

 

<STX><SI>wt,WEP3<ETX>

 

<STX><SI>wt,WEP4<ETX>

 

<STX><SI>wt,AUTH<ETX>

 

<STX><SI>wt,WPA<ETX>

 

<STX><SI>wt,WPA2<ETX>

 

<STX><SI>wt,WPA_PSK<ETX>

 

<STX><SI>wt,ROAM<ETX>

 

<STX><SI>wt,PWR_MODE<ETX>

 

<STX><SI>wt,CHANNEL<ETX>

 

<STX><SI>wt,AP_MAC<ETX>

 

<STX><SI>wt,SIGNAL<ETX>

 

<STX><SI>wt,SPEED<ETX>

 

<STX><SI>wt,ACTIVE<ETX>

If you have a Fingerprint version of the printer, send this 
command to the printer:

setup write "wlan","uart1:"

5

Configure the printer to use the correct SSID and authentication 
mode.

6

If you use a certificate for wireless authentication and encryption, 
transfer the certificate to the printer. The printer can accept .pfx, 
.pem, and .der certificates.

7

Verify that the printer is connected to the access point and make 
sure it can get an IP address.

Understanding the 802.11 Radio Icons 

Icon

Description

Excellent signal

Strong signal

Good signal

Summary of Contents for PB50

Page 1: ...PB50 PB51 Mobile Printer User Guide ...

Page 2: ...commitment on the part of Intermec Technologies Corporation 2007 2012 by Intermec Technologies Corporation All rights reserved The word Intermec the Intermec logo Norand ArciTech Beverage Routebook CrossBar dcBrowser Duratherm EasyADC EasyCoder EasySet Fingerprint i gistics INCA under license Intellitag Intellitag Gen2 JANUS LabelShop MobileLAN Picolink Ready to Work RoutePower Sabre ScanPlus Shop...

Page 3: ...formation on floodcoated media Added procedure for configuring wireless network with PrintSet 005 4 2011 Added an index Updated black mark sensor information 004 1 2010 Updated procedures for upgrading printer firmware and cleaning the printer 003 5 2009 Added information describing the PB51 printer Added changes to the media adjust in the PB50 printer 002 11 2008 These changes were made for the c...

Page 4: ...iv PB50 and PB51 Mobile Printer User Guide ...

Page 5: ...the Control Panel 3 Selecting the Printer Language 6 Understanding the Printer Sounds 9 Using the Batteries 9 Installing the Battery 10 Charging the Batteries 11 Understanding the Battery Icon 11 Managing Power on the Mobile Printer 12 Understanding the Sleep Timer 12 Understanding the Standby Timer 12 Extending Battery Life 13 Loading Media 14 Understanding the Printer Modes 21 Understanding Read...

Page 6: ...Settings From the Printer Home Page 45 Changing Configuration Settings From the SmartSystems Console 46 Upgrading the Firmware 47 Upgrading the Printer Firmware Using PrintSet 47 Upgrading the Printer Firmware Using the Printer Home Page 49 Upgrading Printer Firmware Using SmartSystems Foundation 51 Upgrading the Printer Firmware Using a Communications Program 51 Downloading Fonts and Graphics 55 ...

Page 7: ...ng the Printer Media Compartment 68 A Specifications 69 Specifications 70 Interfaces 74 RS 232 Serial Interface 74 USB Interface 75 Accessories for the Mobile Printer 76 B IPL and Fingerprint Setup Menus 79 IPL Setup Menu 80 Fingerprint Setup Menu 81 I Index 83 ...

Page 8: ...Contents viii PB50 and PB51 Mobile Printer User Guide ...

Page 9: ...d the warranty for your Intermec product visit the Intermec website at www intermec com and click Support Returns and Repairs Warranty Web Support Visit the Intermec website at www intermec com to download our current manuals in PDF To order printed versions of the Intermec manuals contact your local Intermec representative or distributor A warning alerts you of an operating procedure practice con...

Page 10: ...ve To search for your local representative from the Intermec website click About Us Contact Us Who Should Read This Manual This document is for the person who is responsible for installing configuring and maintaining the PB50 or PB51 mobile printer This document provides you with information about the features of the mobile printer and how to install configure operate maintain and troubleshoot it ...

Page 11: ...uments as PDF files that you can download for free To download documents 1 Visit the Intermec website at www intermec com 2 Click the Products tab 3 Use the Products menu navigate to your product page For example to find the PB50 mobile printer page click Printers and Media Mobile Printers PB50 4 Click the Manuals tab ...

Page 12: ...Before You Begin xii PB50 and PB51 Mobile Printer User Guide ...

Page 13: ...s chapter to familiarize yourself with your mobile printer This chapter contains these sections Introducing the Mobile Printer Features of the Printer Using the Batteries Loading Media Understanding the Printer Modes Printing a Test Page ...

Page 14: ... dpi print speeds of up to 100 mm per second 4 ips 802 11 radio Bluetooth radio or no radio options What s New This version of the printer manual contains these changes Updated the user guide to include information on how to load fanfold media For more information see Loading Media on page 14 Features of the Printer This section explains how to use the printer and contains information about the pa...

Page 15: ...protects the communications port and the external power connector Understanding the Control Panel The printer control panel contains four buttons a liquid crystal display LCD and one LED indicator Use the four buttons to navigate the menu system and perform functions on the printer Use the following tables to understand the buttons menu system and status LED Self strip door Media cover release but...

Page 16: ...inter performs a testfeed to calibrate the media Fingerprint or ESC P If the printer is printing press this button to start and stop Pause mode Setup Press to start and stop Setup mode IPL and Fingerprint only Press and hold to cancel printing ESC P only Standby Power Press to start Standby mode In Standby mode the radio display and backlight are turned off Press to turn the printer on and start R...

Page 17: ...mode and returns to Ready mode Moves up one level in the menu system This soft key appears in Setup mode Increases the value of a number when editing settings such as an IP address This soft key appears in Setup mode Pauses the printing job This icon appears only when you are printing Moves down one level in the menu system and saves changes to a setting Cancels the print job Fingerprint or IPL or...

Page 18: ...nt Intermec Printer Language IPL ESC P ZSim CSim DSim The first time you start your printer after you upgrade your firmware you are prompted to select a printer language The language you select automatically runs each time you turn on your printer Blinking When the light is blinking it means one of the following The printer is out of paper The media cover is open There is a printer error that requ...

Page 19: ...nguage you use to design label formats and write custom printer application software To setup configure and use Fingerprint see the Intermec Fingerprint Command Reference Manual or the Intermec Fingerprint Developer s Guide ESC P ESC P is Epson interpreter program that interprets the Epson Standard Code for Printers command language To setup configure and use ESC P see the ESC P Programmer s Refer...

Page 20: ...r Once your printer is running a particular printer language you can change the printer language from the Setup menu The way that you access the command language menu depends on which language you are currently running Changing the Printer Language From the Setup Menu Language How to Access the Command Language Menu IPL Go to SETUP TEST SERVICE CMD LANGUAGE Fingerprint or Direct Protocol Go to SET...

Page 21: ...erprint or IPL you need to enter Exteded Test Mode and select the printer language For more information see Understanding Extended Test Mode on page 25 Understanding the Printer Sounds Sound Occurs When Power You connect the AC power cable or insert a battery The printer starts charging the battery Hardware You open the media door close the media door or insert a cable Button You press any of the ...

Page 22: ...y before you use your printer You can charge the battery when it is installed in the printer or using the AC18 4 bay battery charger To install the battery 1 Lay the printer upside down on a flat surface 2 Insert the battery with the tab facing away from the front control panel 3 Insert the edge of the battery under the lip of the printer and then push down until you hear the battery latch click ...

Page 23: ...rinter 1 Install the battery in the printer For help see the previous section Installing the Battery on page 10 2 Connect the power supply to the DC power connector on the printer 3 Connect one end of the power cord to the power supply and then plug the other end into an AC outlet Understanding the Battery Icon The easiest way to tell the status of your battery is to look at the battery icon on th...

Page 24: ... When the printer goes to sleep it turns off the backlight and dims the Ready to Work indicator By default the printer backlight turns off after 20 seconds of no user interaction You can set Sleep Timer to always off always on 5 seconds 10 seconds 20 seconds 30 seconds or 60 seconds The backlight turns on when the printer begins printing you press a button you connect the printer to external power...

Page 25: ...tery charger Model AC18 Do not set the backlight to always on This setting disables the automatic power saving modes Here are some tips for extending the life of your battery between charges When you are not using the printer press the Standby button to start Standby mode Press and hold the Standby button for about one second to stop Standby mode and start Ready mode Remove the battery from the pr...

Page 26: ...ts self strip printing applications For information on how to correctly load self strip media see To load media for self strip printing PB50 only on page 19 For information on media specifications see Specifications on page 70 To load roll media 1 Make sure the printer is in Ready mode If the printer is off or in Standby mode press the Standby button If the printer is on press the soft key usually...

Page 27: ...edia and press the media adjust guide until the roll is held firmly in place Make sure you load the media clockwise so that it pulls off the core from the bottom of the printer 5 Pull out approximately 8 cm 3 inches of the media 6 Close the media cover The printer emits the hardware sound to tell you that the media door closed correctly ...

Page 28: ...ess down on the self strip door to make sure the media cover is completely latched 8 Press and hold the Feed button for more than two seconds to calibrate the media Note The PB51 does not have a self strip door Instead the self strip door is molded plastic and part of the media cover ...

Page 29: ...1 Make sure the printer is in Ready mode If the printer is off or in Standby mode press the Standby button If the printer is on press the soft key usually the Setup button to return to Ready mode 2 Press the blue media cover release button until the cover releases 3 Slide the two media supports apart ...

Page 30: ... and PB51 Mobile Printer User Guide 4 Insert a dummy core and press the media adjust guide until the dummy core is held firmly in place 5 Load the fanfold media from the bottom of the printer 6 Pull out approximately 8 cm 3 inches of the media ...

Page 31: ...er emits the hardware sound to tell you that the media door closed correctly To load media for self strip printing PB50 only 1 Complete Steps 1 through 5 in the previous procedure 2 Open the self strip door in the media cover 3 Remove a label from the roll of media so that you have several inches of label liner ...

Page 32: ...abel liner over the self strip bar and out the back of the self strip door 5 Close the media cover until it latches and press down on the self strip door to make sure it locks 6 Pull on the liner to tighten it 7 Press and hold the Feed button for more than two seconds to calibrate the media ...

Page 33: ... status the radio status printer language and firmware version number To start Ready mode If the printer is off or in Standby mode press the Standby button If the printer is on press the soft key The Printer in Ready Mode Understanding Information Mode When the printer is in Information mode it shows a subset of network information about the printer If there is an error the error message appears f...

Page 34: ...ause mode to temporarily suspend printing or to cancel the current print job Once you pause the printer the Pause mode screen appears The Printer in Pause Mode To start Pause mode Press the Feed button while the printer is printing To stop Pause mode and resume printing Press the Feed button or soft key To cancel the current print job with Fingerprint or IPL 1 Press the Feed button to pause printi...

Page 35: ...is saved Normal Editing Mode In normal editing mode you see an up arrow and a right arrow for making selections Note You must use IPL or Fingerprint to start Setup mode For more information on how to change printer settings see Configuring the Printer Settings on page 42 Editing Settings in Setup Mode Editing Mode To Navigate To Confirm Normal Press to move to the next choice Press to select the p...

Page 36: ...here is more than one error the errors appear in the order that they occurred Sample Error Mode Screen If an error message appears see Understanding Error Messages on page 58 for more information on how to fix the problem Understanding Dump Mode Dump mode can be used to identify simple problems such as label alignment Extended Test mode requires more user interaction and lets you choose which test...

Page 37: ...Test Mode Use Extended Test mode to run additional diagnostic tests or resolve more difficult problems including printing specific test labels starting Dump mode and resetting the printer to factory default settings Sample Extended Test Mode Screen To start Extended Test mode 1 Make sure that the printer is loaded with media 2 Press the media cover release button to open the media cover 3 Press th...

Page 38: ...e a test page 7 Press to print the selected test page Options in Extended Test Mode Function Description Select Media This option is almost the same as the process in Dump mode except that the printer performs a slow testfeed in Extended Test mode The slow testfeed can help resolve gap or mark detection problems Test Labels This option allows you to print test labels one at a time Press to print t...

Page 39: ...enu 4 Press until you reach Testprint 5 Press to select the Testprint menu 6 Press to choose a test page 7 Press to print the selected test page To print a test page with a printer loaded with ESC P 1 Press and hold the Feed and Power buttons for approximately five seconds 2 Release the buttons when the printer shows the SELECT MEDIA message or a message stating the type of media loaded in the pri...

Page 40: ...Chapter 1 Using the Mobile Printer 28 PB50 and PB51 Mobile Printer User Guide ...

Page 41: ...g the Mobile Printer This chapter contains these sections Connecting the Printer to Your PC Connecting the Printer to Your Network Configuring the Printer Settings Upgrading the Firmware Downloading Fonts and Graphics ...

Page 42: ...w appears click Run The Intermec End User License Agreement appears 3 Read and accept the agreement and then click Next The Installation Directory screen appears 4 The default installation directory is C Intermec InterDriver7 Click Next to use the default directory or specify a different location to install the files and then click Next The Installation Information screen appears 5 Clear the Run A...

Page 43: ...n the printer and the PC referred to as uart1 on the printer Make sure the serial port settings on the printer match the settings on the connected device The default serial communication settings on the printer are 115200 baud rate 8 data bits no parity 1 stop bit and no flow control To connect the printer to your PC using the serial port you need a separately purchased serial cable P N 075497 To ...

Page 44: ...all strip of media Connecting the Printer to Your Network The printer must establish communications with a host that sends the data to print The printer has two ways to communicate with a network Bluetooth radio communications 802 11 b g wireless radio communications Setting Up Bluetooth Communications Your mobile printer contains a Bluetooth radio that allows wireless communications with a remote...

Page 45: ...o know the Bluetooth Device Address BDA and the PIN of the printer You can download a free version of EasySet from the Intermec website at www intermec com Each printer equipped with a Bluetooth radio has a unique BDA You can find the BDA on the certification label located on the bottom of the printer For information on how to set up Bluetooth communications with your mobile computer see your mobi...

Page 46: ...ork you need these items Serial cable P N 075497 001 Host PC running Windows or Linux A communications application such as Printset or HyperTerminal To set up the printer for wireless communications using PrintSet 1 Connect the 8 pin circular DIN connector to the serial port on the printer Connect the other end of the serial cable to a serial port on your PC 2 On your PC start PrintSet 3 Select yo...

Page 47: ...ty options required to connect to your wireless network Click Next 8 If you selected Static WEP Dynamic WEP 802 1x or Wi Fi Protected Access in Step 7 type the WEP keys or network credentials required for authentication Click Next 9 Wait for PrintSet to apply your settings Click Next then click Finish to complete the wizard To set up the printer for wireless communications using a communications p...

Page 48: ...wt CHANNEL ETX STX SI wt AP_MAC ETX STX SI wt SIGNAL ETX STX SI wt SPEED ETX STX SI wt ACTIVE ETX If you have a Fingerprint version of the printer send this command to the printer setup write wlan uart1 5 Configure the printer to use the correct SSID and authentication mode 6 If you use a certificate for wireless authentication and encryption transfer the certificate to the printer The printer can...

Page 49: ...gure the printer to use WEP authentication 1 Send the following commands to login as an admin and set the SSID STX ESC x su p pass admin ETX STX SI ws SSID xxxxx ETX where xxxxx can be from 0 to 32 ASCII characters not including the double quote 2 Send the following commands to configure the WEP keys The following example sets WEP key 1 to 1234 and enables WEP key 1 STX SI ws WEP1 0x0001020304 ETX...

Page 50: ...ng command to activate the settings STX SI ws ACTIVE 1 ETX To configure the printer to use WPA or WPA2 Enterprise mode 1 Send the following commands to login as an administrator and set the SSID STX ESC x su p pass admin ETX STX SI ws SSID xxxxx ETX where xxxxx can be from 0 to 32 alphanumeric characters 2 Send one of the following commands to enable WPA 802 1x or WPA2 802 1x authentication You sh...

Page 51: ...nd name of the certificate and export is the passphrase Send the following commands to set a common name for server 1 and server 2 STX SI ws SERVER_CN1 xxxxxxxxxx ETX STX SI ws SERVER_CN2 xxxxxxxxxx ETX where xxxxxxxxxx can be a value from 0 to 64 characters Send the following command to make sure your values match those used by the access point STX SI wt variable name ETX All variables are return...

Page 52: ...EP key 1 setup wlan WEP1 0x0001020304 setup wlan WEP_KEY 1 setup wlan ACTIVE 1 setup write wlan uart1 To configure the printer to use WPA PSK or WPA2 PSK mode 1 Send the following commands to login as an administrator and set the SSID run su p pass admin setup write wlan uart1 setup wlan SSID xxxxx where xxxxx can be from 0 to 32 alphanumeric characters 2 Send one of the following WPA WPA2 ON comm...

Page 53: ...e wlan uart1 To view the 802 1x values send this command setup write 8021x uart1 3 Send these commands to configure the EAP_TYPE setup 8021x EAP_TYPE xxxx where xxxx can be OFF LEAP PEAP or TTLS setup 8021x EAP_USER xxxx setup 8021x EAP_PASS xxxx where xxxx is the unique username and the unique password for this protocol 4 If you are using TTLS you may need to send this command to set the TTLS out...

Page 54: ...r Settings You can change the configuration settings of the printer from the Control Panel or display the host PC using PrintSet the host PC using the command line the printer home page the SmartSystems Console For more information on the IPL and Fingerprint menu systems see IPL Setup Menu on page 80 Changing Configuration Settings from the Control Panel You need to start Setup mode before you can...

Page 55: ... Note If you have a Bluetooth or radioless printer you do not see the NETWORK setup menu when using Fingerprint or IPL SETUP NET COM NET1 SETUP NETWORK SETUP FEEDADJ SETUP SER COM UART1 Starting point SETUP MEDIA SETUP PRINT DEFS SETUP POWER SETUP DISPLAY SETUP NETWORK SETUP TEST SERVICE SETUP MEDIA SETUP SER COM Starting point SETUP CONFIGURATION SETUP POWER SETUP DISPLAY ...

Page 56: ... like HyperTerminal and a serial or network connection If your printer uses the Fingerprint language use the SETUP command followed by the node subnode and parameters setting Here is a Fingerprint example that sets your media setting to labels with gaps SETUP MEDIA MEDIA TYPE LABEL w GAPS If your printer uses the IPL language send the following command STX SI T1 ETX Fingerprint automatically sends...

Page 57: ...02 11 Radio Communications on page 34 2 Connect your PC to the same network that the printer is on 3 If you are using Fingerprint or IPL find the IP address a Press the Setup button b Press the until you reach Network c Press to select the Network menu d Press until you reach IP address e Press to view the IP address 4 If you are using ESC P use a communications program to find the IP address a St...

Page 58: ...eference Manual the Intermec Printer Language IPL Command Reference Manual the ESC P Programmer s Reference Manual or SmartSystems online help You can download these documents from the Intermec website at www intermec com Changing Configuration Settings From the SmartSystems Console You can use the SmartSystems Console to change configuration settings on your printer The printer ships with the Sma...

Page 59: ...our PC and use a serial cable P N 075497 To upgrade the printer firmware using PrintSet 1 Connect your PC to your printer using a serial cable For help see Connecting the Printer Through the Serial Port on page 31 2 Download and save the firmware bin file you want to use a Go to www intermec com b Select Products Printers and Media Printer Family Printer Model c Click the Downloads tab When upgrad...

Page 60: ...e printer you want to upgrade 5 From the toolbar click The Firmware Upgrade Wizard appears Click Next 6 If your printer only supports firmware upgrades the Select Firmware File window appears If your printer supports both firmware and bootloader upgrades select Firmware Upgrade 7 Follow the onscreen instructions to upgrade your firmware You should only select Bootloader Upgrade if you are told to ...

Page 61: ...02 11 Radio Communications on page 34 2 Establish a connection between your PC and the network 3 Download the firmware bin file you want to upgrade to your PC a Go to www intermec com b Click Support Downloads c Use the Product Category Product Family and Product fields to select the printer model d Click Submit The latest available software appears e Download the latest firmware version to your P...

Page 62: ...ter 2 Configuring the Mobile Printer 50 PB50 and PB51 Mobile Printer User Guide 6 In the Address text box type the IP address of your printer and press Enter 7 Click Maintenance The Maintenance page appears ...

Page 63: ...download SmartSystems Foundation go to www intermec com products smrtsysfoundation index aspx Upgrading the Printer Firmware Using a Communications Program You can upgrade your printer firmware using a communications program such as HyperTerminal and a printer running either the IPL Fingerprint or ESC P printer language To upgrade the printer firmware using a communications program and IPL 1 Conne...

Page 64: ...tions program 5 In the window type STX ESC y ush ETX and press Enter You will be prompted for more data 6 In the window type su p pass admin and press Enter 7 In the window type dlk z and press Enter The printer shows the Upgrading message 8 In the communications program window click Transfer Send File A dialog box appears 9 From the protocol drop down list select Zmodem 10 Browse to the firmware ...

Page 65: ...The latest available software appears e Download the latest firmware version to your PC f Extract the zip file to your PC 3 Open a communications program 4 In the window type run su p pass admin and press Enter 5 In the window type run dlk z and press Enter The printer screen shows the Upgrading message 6 In the communications program window click Transfer Send File A dialog box appears 7 From the...

Page 66: ...vailable software appears e Download the latest firmware version to your PC f Extract the zip file to a folder on your PC 3 Open a communications program 4 Restart the printer 5 Press Esc and in the communications program window type SYS USH and press Enter 6 In the window type su pass admin and press Enter 7 In the window type dlk z and press Enter The printer shows the Upgrading message 8 In the...

Page 67: ...nload PrintSet from the downloads page for the your printer on the Intermec website at www intermec com Follow the procedures in the PrintSet online help to download fonts and graphics You can also use Fingerprint IPL or ESC P commands to send fonts and graphics to the printer For help with commands and information see the Fingerprint Command Reference Manual the IPL Command Reference Manual or th...

Page 68: ...Chapter 2 Configuring the Mobile Printer 56 PB50 and PB51 Mobile Printer User Guide ...

Page 69: ...hapter to solve problems you may encounter while using the printer You will also find information on booting the printer and routine maintenance This chapter contains these sections Troubleshooting the Mobile Printer Restarting the Mobile Printer Cleaning the Printer ...

Page 70: ...To do so go to www intermec com and click Support Knowledge Central If you still need help after visiting Knowledge Central you may need to call Product Support To talk to an Intermec Product Support representative in the U S A or Canada call 1 800 755 5505 Outside the U S A and Canada go to www intermec com and click Contact Us to find your local Intermec representative Before you call Intermec P...

Page 71: ... Fingerprint or ESC P Open and close the media door then press the Feed button IPL Printhead hot The printhead is overheated and needs to cool down In IPL wait for printing to resume automatically In Fingerprint and ESC P your print job is lost Upgrading The printer is loading new firmware LSS too high LSS too low These errors can occur when you run a test feed without any media installed or if yo...

Page 72: ...escription Printer Problems and Solutions Problem Possible Solution The printer does not turn on when you press Standby Replace the battery with a charged battery Connect external power to make sure the printer works correctly and to charge the battery The blue light Ready to Work indicator is blinking Make sure media is loaded and the media cover is closed For help see Loading Media on page 14 Th...

Page 73: ...re that the mobile printer discovered your printer For help see Printing a Test Page on page 26 Make sure the printer is in Ready mode When printing the printer is skipping labels Perform a testfeed In Fingerprint or ESC P press the Feed button for more than 2 seconds In IPL open and close the media door and then press the Feed button Make sure the label gap sensor is clean For help see Cleaning t...

Page 74: ...t pages do not print Make sure that the Ready to Work indicator is not blinking If it is make sure your printer has media and that the media cover is closed Make sure that you can advance media by pressing the Feed button The print quality is poor Clean the printhead For help see Cleaning the Printer on page 65 Check the battery and recharge or replace as necessary For help see Charging the Batter...

Page 75: ...ber of characters printed on the label Total number of characters received so far When you stop Dump mode a final label prints to inform you that the printer is exiting from Dump mode Using Dump Mode in IPL When you start Dump mode the printer captures incoming characters on the communication ports and prints them on one or more labels If you are using IPL you can start Dump mode in two ways Each ...

Page 76: ... rarely need to cold boot the printer unless you are upgrading the firmware If your printer occasionally locks up you will want to cold boot it A cold boot restarts the 802 11 wireless radio and clears the working memory To restart the printer 1 Disconnect the printer from power if externally powered 2 Remove the battery from the printer for at least one second 3 Insert the battery back into the p...

Page 77: ...ar Printer exterior Media compartment To avoid possible personal injury or damage to the printer never insert any pointed or sharp objects into the printer Use only the cleaning agents specified in this section Intermec is not responsible for damage caused by any other cleaning materials used on this printer Clean most of the printer with a cotton swab saturated with alcohol Do not clean the liner...

Page 78: ...rinthead with the cleaning swab or cleaning pen The cleaning swab is shipped with the printer and can also be purchased separately from www intermec com To clean the printhead 1 Open the media cover 2 Remove the media and ribbon 3 Use the cleaning swab or cleaning pen to dissolve any contamination on the line of heat emitting objects at the front or bottom of the printhead Paper sensor Label taken...

Page 79: ...oller Rotate the platen roller and clean it thoroughly with the cleaning swab When you clean the platen roller also clean the paper sensors and tear bar using the cleaning swab Cleaning the Printer Exterior Make sure that the exterior of the printer is clean to reduce the risk of dust and other particles reaching the inside of the printer Dust particles can reduce print quality and cause other pro...

Page 80: ... the Mobile Printer 68 PB50 and PB51 Mobile Printer User Guide Cleaning the Printer Media Compartment 1 Open the media cover 2 Remove the media and ribbon 3 Use a brush or air blow the compartment 4 Make sure the paper sensors are free of dust ...

Page 81: ...69 A Specifications ...

Page 82: ...40 V and 50 Hz to 60 Hz Operating power Rechargeable 16 8 V 2200 mAh lithium ion battery Temperature and Humidity Specifications Operating temperature 15 C to 50 C 5 F to 122 F Storage temperature 22 C to 70 C 30 F to 158 F Charging temperature 0 C to 45 C 32 F to 113 F Relative humidity 0 to 95 non condensing Sealing IP54 The paper path and slots are excluded from IP54 Memory RAM 16 MB Flash 64 M...

Page 83: ... Core inside diameter with adapter 10 2 mm 0 4 in Maximum roll outside diameter 67 3 mm 2 65 in Media width label with liner receipt 49mm 1 9 in to 111 5 mm 4 4 in Media length label 25 4 mm 1 0 in to 609 6 mm 24 in Media length receipt Continuous Media caliber label with liner receipt 0 05 mm 0 002 in to 0 165 mm 0 0065 in Media caliber tag maximum 0 15 mm 0 006 in Gap length centered on perforat...

Page 84: ...s dependant on format and environment Not all media will work in all customer applications Intermec recommends that you test the media in your application Supported Media Types All models of the mobile printer support direct thermal label tag and receipt media Both North American and European label media are supported in multiple label lengths Receipt media is supported in both top coated and unco...

Page 85: ...atherm Lightning 2 ips 430 100 40 Duratherm Synthetic 4 ips 180 80 40 Duratherm II Label 4 ips 180 80 40 Duratherm III Label 4 ips 180 80 40 Duratherm Near IR 4 ips 150 50 40 Duratherm 5 mil Tag 2 ips North American Label Media continued 103 110 45 Direct Thermal Linerless Dependent on format and environment North America Receipt Media 401 45 40 Duratherm TC 2 ips 102 32 40 Duratherm NTC 2 2 ips 1...

Page 86: ...n shows the printer end of the serial cable Serial Cable Printer End Serial Port Default Settings Parameter Default Setting Baud rate 115200 Character Length or Data Bits 8 Parity None Stop Bits 1 Handshaking none Fingerprint XON XOFF IPL Serial Cable Pins and Descriptions Printer End PIns Signal Description 1 HHC RXD Receive data from host input 3 HHC CTS Clear to send from printer output 5 HHC R...

Page 87: ...e on page 30 The USB cable that ships with the printer has a USB Type A connector on one end to connect to the PC and a USB Type B connector on the other end to connect to the printer You do not need to configure communications for the USB port Serial Cable Pins and Description PC End Pin Signal Description 1 DCD Data carrier detect 2 RXD Receive data from host input 3 TXD Transmit data to printer...

Page 88: ...C18 to charge up to four batteries at a time The battery charger is designed to sense when a battery is fully charged and not overcharge it ensuring long and consistent battery life Battery Model AB13 Use the AB13 lithium ion 2200 mAh battery to provide power to the printer Belt Clip Use the printer belt clip to attach the printer to your belt Cart Dock Use the cart dock to easily attach the print...

Page 89: ... the mobile printer and the 4 bay battery charger Model AC18 Printhead Cleaning Pen Use the cleaning pen to clean the printhead Protective Case Use the protective case to transport and store your printer The protective case keeps the printer free of dust dirt and moisture and still provides easy access to the printer for printing Serial Cable The serial adapter is an 8 pin DIN to DB9 connector tha...

Page 90: ...Appendix A Specifications 78 PB50 and PB51 Mobile Printer User Guide ...

Page 91: ...79 B IPL and Fingerprint Setup Menus ...

Page 92: ...IG FORMAT UDC PAGE FONT NETWORK IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER NAMESERVER MAC ADDRESS TEST SERVICE TESTPRINT DATA DUMP MEMORY RESET LSS TEST POWER DISPLAY MEDIA TYPE TESTFEED MODE LBL LENGTH DOTS LBL WIDTH DOTS SENSITIVITY DARKNESS LBL REST POINT FORM ADJ DOTS X FORM ADJ DOTS Y CONFIGURATION PWRUP EMULATION PRINT SPEED LTS CALIBRATION LOW BATTERY SLEEP TIMER STANDBY TIMER CMD LANGU...

Page 93: ...D LTS VALUE LTS TEST LSS TEST CLIP DEFAULT LTS NETWORK IP SELECTION IP ADDRESS NETMASK DEFAULT ROUTER NAMESERVER MAC ADDRESS NET COM NET 1 NEW LINE FEEDADJ STARTADJ STOPADJ DISPLAY RTS CTS ENQ ACK XON XOFF DATA TO HOST DATA FROM HOST DIRECT THERMAL LABEL CONTRAST LABEL FACTOR WIDTH MEDIA SIZE MEDIA TYPE LABELS w GAPS TICKET w MARK TICKET w GAPS FIX LENGTH STRIP VAR LENGTH STRIP PAPER TYPE XSTART L...

Page 94: ...Appendix B IPL and Fingerprint Setup Menus 82 PB50 and PB51 Mobile Printer User Guide ...

Page 95: ...83 I Index ...

Page 96: ...ications 70 76 safety 9 temperature 13 when to replace 11 bin file See firmware upgrade information black mark See mark detection Bluetooth connecting to a scanner 33 34 device address BDA 33 finding current settings 58 maximum range 32 setting up communications 32 34 status icons 34 troubleshooting 61 buttons See Control Panel C calibrating the printer sensors 59 cancel printing with ESC P 4 22 F...

Page 97: ... of label error 60 Fingerprint setup menu 81 firmware current version 7 58 upgrade information 47 55 upgrade warning 47 upgrading with HyperTerminal 51 55 PrintSet 47 49 SmartSystems Foundation 51 the printer home page 49 51 fonts downloading 55 G gap detection 71 graphics downloading 55 H HyperTerminal about 31 settings 31 44 troubleshooting 62 using to change settings 44 using to upgrade firmwar...

Page 98: ...0 platen roller 66 power specifications 70 print resolution 2 70 printhead 66 printing speed 2 70 quality 62 72 sensor locations 66 serial number 58 size and weight 70 sounds 9 specifications 70 71 tear bar 66 printhead cleaning information 66 67 location 66 printhead hot error 59 printhead lifted error 60 PrintSet 44 47 49 55 62 product support See support R Ready mode 21 Ready to Work indicator ...

Page 99: ...op printing with ESC P 4 22 Fingerprint 4 5 22 IPL 4 5 22 support information 58 Knowledge Central 58 phone number 58 website 58 T technical support See support Test Labels function 26 Test mode See Dump mode test page about 26 27 information 58 printing with ESC P 27 Fingerprint 27 IPL 26 troubleshooting 62 testfeed 4 59 testfeed not done error 59 testprint See test page troubleshooting 802 11 wi...

Page 100: ...Index 88 PB50 and PB51 Mobile Printer User Guide ...

Page 101: ......

Page 102: ...1 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com 2012 Intermec Technologies Corporation All rights reserved PB50 and PB51 Mobile Printer User Guide 934 012 008 P N 934 012 008 ...

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