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Interlogix NX-595E, Installation Manual

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Interlogix NX-595E Installation Manual Download Page 36

 

36 

NX-595E Installation Manual 

Access via iPhone App 

The built-in web server can also be accessed from an Apple® iPhone via a 
dedicated app. This app is available to download from the Apple® App Store

TM

. 

Carrier charges may apply and an iTunes account is required. 

Most features available from the web server are displayed inside the iPhone app. 

 

1.  On your iPhone go to the Apple® App Store

TM

. 

2. Search for 

xConnect.

 

3.  Install the app. 

4.  Click the icon on your device to launch it. 

5.  Click + to add a new account. 

6.  Enter the details of your security system – this should be on the back of this 

manual, if not please contact your security installation company or builder for 
assistance. 
The serial number is also printed on the back of the NX-595E unit inside the 
NetworX enclosure. Opening the enclosure may cause a tamper alarm to 
sound. 

7.  Click Sites button to save the details. 

8.  Click the name of the Site, the app will now connect you to NX-595E. 

 

  

  

 

 

Troubleshooting 

•  NX-595E may not work on corporate network due to firewalls, proxy servers, 

and other security settings. Connect it to a network port that can provide 
direct access to the internet. 

NX-595E 

NX-595E 

  Partition 1

 

Summary of Contents for NX-595E

Page 1: ...NX 595E Installation Manual P N 230242 REV C ISS 02JUL14 ...

Page 2: ...in compliance with the applicable requirements and provisions of one or more of the Directives 1999 5 EC 2014 30 EU and 2014 35 EU For more information see www utcfireandsecurity com or www interlogix com 2002 96 EC WEEE directive Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union For proper recycling return this product to your local supplier ...

Page 3: ...r intercom system with NX 181xx Voice keypads 9 Installing The NX 595E into the enclosure 11 Wiring The NX 595E 12 PCB Layout 14 Terminal descriptions 14 Wiring Structure 15 FAQ Frequently Asked Questions 16 xTun Cloud Service Error Bookmark not defined Loading Factory Defaults device 191 17 Using a NX 181xx Voice keypad 18 Using a Standard Keypad Icon or LCD 18 Enrolling the NX 595E 19 Accessing ...

Page 4: ...dress 24 Navigating to the NX 595E 24 Sign in Page 25 Main Menu Web Accesssed with Installer Code 25 Users 26 Network Settings 27 Feature List 29 Outputs 31 IP Reporting 33 Enable Remote Web Access 34 Access via Android App 35 Access via iPhone App 36 Troubleshooting 36 Worksheets 38 System Status Messages 46 ...

Page 5: ...While every precaution has been taken during the preparation of this manual to ensure the accuracy of its contents UTCFS assumes no responsibility for errors or omissions Advisory messages Advisory messages alert you to conditions or practices that can cause unwanted results The advisory messages used in this document are shown and described below WARNING Warning messages advise you of hazards tha...

Page 6: ... any other 3rd party software Please consult your customers IT department or qualified IT professional about implementing this product onto your client s network Warranty UTC Fire Security Americas Corporation Inc guarantees this product against defective parts and workmanship for twenty four 24 months from the date of purchase If any defect appears during the warranty period contact your service ...

Page 7: ...rovides access from an easy to use iPhone app without needing to set up port forwarding The NX 595E can interact with you with one or more of these Voice Reporting will call up to three phone numbers and announce alerts in plain English Email Reporting will email up to three addresses no mail server needs to be configured Authorized users may customize voice recordings for user names zone names pa...

Page 8: ...ce Reporting The NX 595E can phone the user and announce selected event conditions in a human voice This is in addition to alarm signals sent via the NetworX panel to the central monitoring center Users can customize individual name recordings for zones partitions users rooms and outputs No more confusing beeps or sirens Dial up control The NX 595E can be access by any outside touch tone telephone...

Page 9: ... the NX 595E Enter the IP address of your NX 595E into a web browser to access the NX 595E Configuration Server Here the user can configure pin codes arm and disarm partitions view the last 185 event history enter and change all voice and divert phone numbers and assign email address Installers have further access to network settings feature lists and outputs Relays The two onboard relays are full...

Page 10: ... either of the two door stations they can also control the NX 595E modules onboard door release relays Remote listen in two way communication this feature allows users to connect to any or all of the connected NX 181xx Voice keypads from a remote location an listen in to any audio within that room rooms ...

Page 11: ... hole is for the screw Figure 2 Place the first black plastic PCB guide in the top insertion point grooved edge downward The half moon protrusion will be in the large hole It does not require force Insert one of the provided screws into the smaller hole from inside the can to secure it in place A screwdriver should reach through the notch that runs the length of the guide to tighten the screw The ...

Page 12: ...2 4 Connect V1 V1 and V2 V2 audio input in parallel with NX 181xx audio lines A and B 5 Connect Zones as required 3 3K Single EOL s 3 7K Lower zone EOL s when zone doubled 6 9K Higher zone EOL s when zone doubled 6 Select relay contact requirements via jumpers J10 and J11 Place link between GND and C for negative switch and 12 V and C for positive switch remove link for dry contact switching When ...

Page 13: ...NX 595E Installation Manual 13 Figure 6 Important Ensure the trace is aligned with pin 1 on both panel and NX 595E audio taps Terminal Strip NX V3 ...

Page 14: ...io Line B positive Orange White 7 V2 Audio Line B negative Orange 8 E1C Entrance camera 1 Common terminal on outdoor station 1 Yellow 9 E1A Audio terminal on outdoor station 1 Red 10 E1 Positive terminal on outdoor station 1 Blue 11 E2C Entrance camera 2 Common terminal on outdoor station 2 Yellow 12 E2A Audio terminal on outdoor station 2 Red 13 E2 Positive terminal on outdoor station 2 Blue 14 Z...

Page 15: ...osed This relay is controlled from the NX 181xx communicating with outdoor station 1 21 C1 Common 22 NO1 Normally open 23 NC2 ER2 Entry Relay 2 Normally closed This relay is controlled from the NX 181xx communicating with outdoor station 2 24 C2 Common 25 NO2 Normally open Wiring Structure Figure 8 ...

Page 16: ...gs and the NX 595E will use this instead to send you emails Ask your email provider for these settings 4 How do I connect program the NX 595E a Default the NX 595E following the instructions below b Ensure your router supports DHCP most do out of the box c Connect the NX 595E to it using an Ethernet cable The router should automatically assign the NX 595E module an IP address d On a keypad connect...

Page 17: ...I m not receiving any emails a Perform testing using a standard user PIN the installer account by default does not send all reports b Check that the emails are not being captured in your SPAM folder or blocked by a firewall c Check the email address is correct d Check that the event is ticked in the NX 595E settings e Check that you are receiving other emails f Check that the relevant reporting op...

Page 18: ...ce 191 NX 595E Selected device 191 is connected Select a Location number followed by enter Touch menu to go back 5 9 1 0 ENTER Defaults the device Note only required once You are now ready to begin NX 595E programming 6 MENU Moves back to step 4 select a device number 7 MENU Moves back to step 3 Advanced system configuration selection 8 MENU Exits from Advanced system configuration Using a Standar...

Page 19: ...ched When the desired number of calls rings has been reached the NX 595E will grab the phone line and announce the following Enter your code for system access press star to cancel Enter your user master code Installer code default master code is 1234 and default Installer code is 9713 the NX 595E will announce the recorded system name if recorded and list all accessible main menus you can now make...

Page 20: ... communication 4 Output Control 5 Message Bank 5 1 Record an Exit Message 5 2 Record an Entry Message 0 System Configuration 0 1 User Configuration 0 1 1 User Pin 0 1 2 User Partition 0 1 3 User Authority 0 2 Time and Date 0 2 1 Time 0 2 2 Date 0 3 Partition Entry Time 0 4 Partition Exit Time 0 5 Phone number configuration 0 5 1 Alarm Phone Number One 0 5 2 Alarm Phone Number Two 0 5 3 Alarm Phone...

Page 21: ...s 0 and 1 When selected they can be controlled directly from within Menu 4 output control when connected to a NX 595E Drop down Event X10 Module Number Output 1 trigger 0 Output 2 trigger 1 Additional relay boards NX 507 can be added with a system total of 16 An output from a NX 181xx or NX 595E is an X10 command that can be tied to different relays Set the relay you wish to control to follow even...

Page 22: ...ypads each arming and disarming cycle whilst a system fault is present How to Enter Service provider phone number Step Example Enter service provider phone numbers 1 PIN Call the NX 595E via an offsite touch tone phone to begin the session 2 Press 0 for system configuration menu Press 5 for phone number configuration Press 0 for service provider phone number 3 Select a new alarm divert phone numbe...

Page 23: ...1 PIN Call the NX 595E via an offsite touch tone phone to begin the session 2 Press 0 for system configuration menu Press 0 for panel and device configuration 3 Select a device number followed by Device Is now connected and you are now ready to begin programming 4 1st star moves back to panel and device configuration 2nd star moves back to system configuration menu 3rd star moves back to main menu...

Page 24: ...g command for troubleshooting Enable option 5 to allow the clock to automatically update using an internet time server Enable option 6 to always allow remote access to the NX 595E programming menus At default the NX 595E programming menus are only available when the NX 595E is in program mode e g you enter the device programming menu via a keypad connected to the NetworX system Location 20 IP Gate...

Page 25: ...r the correct username password combination to login Default Installer Username installer username is case sensitive Default Password 9713 enter the NetworX panel programming code The default installer name can be changed on the Location Setup menu after you have logged in Main Menu Web Accesssed with Installer Code Partition 1 ...

Page 26: ...a an installer code Users The user configuration menu is where user PIN codes are assigned to users The authorisation level determines the options available to that user user authorisation is where you would alter and increase a users authority to become a Master Code Master codes can only create delete or modify user codes with equal or less authority than themselves The user configuration menu i...

Page 27: ...ternet Protocol network This protocol reduces system administration workload allowing networks to add devices with little or no manual intervention Require SSL SSL or Secure Sockets Layer is a security protocol for communication over networks such as the Internet and reduce the chance of someone eavesdropping on your interaction with the security system If Require SSL is selected then port 80 stan...

Page 28: ... network If DHCP is enabled and supported by your network the NX 595E IP address will be automatically assigned otherwise you will be required to enter your unique IP address here Subnet Mask Allows a network to be divided into subnets and allows the flow of network traffic between hosts to be segregated based on a network configuration Applying the subnet mask to an IP address splits the address ...

Page 29: ...nnected to and allowing it to ring once or twice then hanging up Wait 10 seconds Then calling back the NX 595E which will now answer the next incoming call The second call must be made within 60 seconds of the first call Rings to Answer The number of rings the NX 595E must detect before answering the telephone line when initiating a communication session A value of 1 to 15 can be entered Note Gene...

Page 30: ...esent all tabs Master user name access will not present the Network settings location list Outputs or IP reporting tabs Service Number The system service number will be announced at NX 181xx Voice keypads when a system fault is present GMT Offset Hours Minutes Sets local GMT Greenwich Mean Time DST Start End month Selects the months daylight savings begins and ends for the particular installation ...

Page 31: ...and can be chosen from a drop down Activation events list from within the web interface Events can only be selected from within the NX 595E web interface Note From the activation event drop down list Output 1 Trigger and Output 2 Trigger are fixed X10 module commands 0 and 1 This allows you to send an X10 module command 0 or 1 remotely by using Menu 4 Output Control on the NX 595E Drop down Event ...

Page 32: ... output should stop timing upon code entry off if output should follow timer Open Schedule On if output should only activate between the opening and closing time Close Schedule On if output should only activate between the closing and opening time Invert On if output should be inverted Activation Partitions Is used to select the partition s the event must occur in before the output will activate S...

Page 33: ...NX 595E Installation Manual 33 IP Reporting ...

Page 34: ...ter the IP address into a web browser then login Username installer Password 9713 Make sure your computer is on the same network as the NX 595E 4 Go to Menu Network Settings and change the Web Access PIN This 8 digit passcode grants access to the iPhone app and remote web access WRITE THIS CODE ON THE BACK OF THE USER MANUAL The default passcode is 00000000 and it disables remote access 5 Add a Us...

Page 35: ...e PlayTM store 2 Search for xConnect 3 Install the app 4 Click the icon on your device to launch it 5 Click to add a new account 6 Enter the details of your security system this should be on the back of this manual if not please contact your security installation company or builder for assistance The serial number is also printed on the back of the NX 595E unit inside the NetworX enclosure Opening...

Page 36: ...ick to add a new account 6 Enter the details of your security system this should be on the back of this manual if not please contact your security installation company or builder for assistance The serial number is also printed on the back of the NX 595E unit inside the NetworX enclosure Opening the enclosure may cause a tamper alarm to sound 7 Click Sites button to save the details 8 Click the na...

Page 37: ...5E Installation Manual 37 Check that other devices on the same network can connect to the internet if they are working then confirm all access codes are correct serial number Web Access Passcode username PIN ...

Page 38: ...number If this feature is unselected both onboard zones remain as single end of line zones and require 3K3 resistors When Zone doubling is enabled Lower zones 3K7 Higher zones 6K9 Option 2 Answering machines usually answer calls after a long ring period This segment is used to set the answering machine defeat feature and enable a connection to the NX 595E before the answering machine answers the i...

Page 39: ...t is 6 Segment 1 6 Location 4 Voice Reporting Features Event Selection for all Voice dialing numbers Segment 1 1 Alarms 2 Alarm Restores 3 Open Close alarm system disarmed Open alarm system armed close 4 Zone Bypass and restores 5 Zone Trouble and restores 6 Power Trouble and restores AC Failure or Low Battery 7 Tamper and restores Zones Box Keypad and Zone Activity Monitor 8 Test Reports Segment ...

Page 40: ... 14 14 14 14 14 14 14 14 14 14 14 Location 7 Alarm Phone Number Three 3 The third voice message phone number is programmed in Location 5 15 Pulse dialing in the segment where pulse dialing should begin 14 Indicates the end of the phone number 13 Creates a four second delay 12 11 Segments 1 20 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 Note If multiple phone numbers are entered the...

Page 41: ...phone number 13 Creates a four second delay 12 11 Segments 1 20 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 14 Location 16 Divert Phone Number Two 2 The second Divert phone number is programmed in Location 16 Call divert phone number 2 will be dialed if call divert phone number 1 is busy when a call is initiated from an outdoor station The outdoor station must be interfaced with the N...

Page 42: ...81 84 113 113 116 25 25 28 57 57 60 89 89 92 121 121 124 33 33 36 65 65 68 97 97 100 Note Additional zones are only available on the NX 8E This feature is not available for NX 4 or NX 8 panels Segment 1 Location 19 IP Feature Options Location 19 is used to set required network settings Enable DHCP DHCP or Dynamic Host Configuration Protocol is a computer network protocol used by devices to obtain ...

Page 43: ...s is off to prevent an end user access to these additional menus Enable NetworX protocol server Disabled by default do not change Enable Service Enabled by default Enabling this option allows you to use the app xConnect Segment 1 1 Enable DHCP 2 Require SSL 3 Enable Web page updates without a login 4 Enable Ping in run mode 5 Enable periodic update of clock via internet 6 Enable Web programming of...

Page 44: ...ess Segments 1 4 Location 25 UHS Client Server IP address The 4 segments in Location 21 are used to set the IP address of the NX 595E so it can be identified on the network by the UHS ultra agent Currently not supported Segments 1 4 Location 26 UHS Client reporting selections Event selection for UHS client reporting Segment 1 1 Alarms 2 Alarm Restores 3 Open Close alarm system disarmed Open alarm ...

Page 45: ...3 Sensor Lost or Sensor Low Battery 4 Program mode Download and Log Full full log must be enabled in system options 5 Cancel Code cancel reporting must be enabled in partition options 6 Recent Closing Exit Error 7 Reserved 8 Reserved ...

Page 46: ... is not secure All partitions are on in the away mode All partitions in this multi partition system are armed in the away mode All partitions are on in the stay mode All partitions in this multi partition system are armed in the stay mode All partitions are ready All partitions in this multi partition system are secure and ready to be armed System AC power fail The security system has lost its ele...

Page 47: ...X 595E Installation Manual 47 Keypad Fire alarm A fire alarm has been activated at the keypad Panic A panic alarm has been activated at the keypad Medical A medical alarm has been activated at the keypad ...

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