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3. TROUBLESHOOTING
This chapter contains information to help you solve issues. If the Industrial Power over Coaxial Extender
is not functioning properly, make sure the Industrial Power over Coaxial Extender was set up according
to instructions in this manual.
VDSL LNK LED does not light after wire is connected to the VDSL port.
CHECKPOINT:
1.
Verify the length of the wire connected between MC252-1T-1CXPand MC252-1P-1CX.
It should not be more than 2.4km.
2.
Please note you must use one for CO mode and the other with CPE mode, and connect
to each other to make it work.
TP LED does not light after cable is connected to the port.
CHECKPOINT:
1.
Verify you are using the Cat.5, 5e or 6 cables with RJ-45 connector to connect to the
port.
2.
If your device (like LAN card) supports Auto-Negotiation, please try to manually modify
at a fixed speed of your device.
3.
Check whether the power of the converter and the connected device is ON or OFF.
4. Check the port’s cable is firmly seated in its connectors in the switch and in the
associated device.
5.
Check the connecting cable is good.
6.
Check the power adapters are functional, including the connecting device.
Available Bandwidth is less than expected
CHECKPOINT:
The actual data rate will vary on the quality of the
coaxial cable
and environment factors.
My POE PD Device doesn’t get power when connected to MC252-1P-1CX?
CHECKPOINT:
1. Please check and assure the device is fully complied with IEEE 802.3af / IEEE 802.3at
standard
2. Please check the cable type of the connection from MC252-1P-1CX to the other end. The
cable should be an 8-wire UTP, Category 5 or above, and EIA568 cable within 100
meters. A cable with only 4-wire, short loop or over 100 meters will affect the power
supply.
