AdvisorOne Z-Wave Module Installation Sheet
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B. Press the field next to Enter Device Name and enter the name of the Z-Wave Device via the keyboard. Press
SAVE
.
C. For a single partition system, press
CONTINUE
and proceed to step D. For a multiple partition system, press
SELECT
PARTITIONS FOR THIS DEVICE
to select the partitions to which this device is assigned. Press
SAVE,
then press
CONTINUE
.
D. If the device has been added successfully (and all devices have been added), press
CLOSE
. Verify all devices are
present.
Note:
If the add process failed, a red screen will appear. Press
RESET
to reset the device to its factory defaults; this is
useful if the device is not responding or if the device has been previously installed to a different controller. Press
RETRY
to
attempt to add again.
To Edit Z-Wave Device(s)
1. From the Z-Wave devices screen, press
EDIT
to edit the name or partition details of a Z-Wave device.
2. When finished editing, press
SAVE
to return to the Z-Wave device menu.
To Delete Z-Wave Device(s)
1. From the Z-Wave devices screen, press
DELETE
next to the name of the device to delete.
Note:
The device will be removed
from the list.
Troubleshooting
The Module D
oesn’t Auto Configure or Appear Operational
•
Verify the module is installed in the panel correctly and that the pins on the circuit board are aligned properly with the header
on the Z-Wave module.
•
Verify the Z-Wave devices appear in the Z-Wave device list and a green dot appears. Re-install devices if necessary. If these
steps fail, try replacing the module devices or contact Interlogix Technical Support.
•
If a device does not seem to work with an application, verify that it works at a low level and is a known category device, press
CONFIGURATION/TESTING/Z-WAVE
. Select the device in question and select
ON
. If the device turns on, it is a known
category device, but it is not a preferred device. Only known/preferred devices work with the Advisor applications. If the device
did not turn on, then it is a hardware issue and repeat the steps above or the category device is unknown.
Unable to Add a Z-Wave Device
•
Verify the device has factory defaults and/or has not been learned into another Z-Wave controller. To correct, utilize the reset
option in step 5D in the section “To Add Z-Wave Device(s)”.
•
Verify that the Z-Wave device is a known category device and is on the supported devices list. For more information, contact
Interlogix Technical Support.
•
Replace the device.
Unable to See Devices in the Application When Launched
•
Verify that the user has permission to access the Z-Wave devices.
•
Some applications may require permission from the Z-Wave devices to operate properly. In this instance, log in with an access
code and attempt to access the Z-Wave device application.
•
If the system has multiple partitions, ensure the TouchScreen and user permissions/access match (or are at least a superset)
the devices’ permission/access. For example, if a secondary Advisor TouchScreen is assigned to partitions one and two, but a
Z-Wave module is assigned to partition three, then the application will be unable to access or display information.
•
If a device does not seem to work with an application, verify that it works at a low level and is a known category device, press
CONFIGURATION/TESTING/Z-WAVE
. Select the device in question and select
ON
. If the device turns on, it is a known
category device, but it is not a preferred device. Only known/preferred devices work with the Advisor applications. If the device
did not turn on, then it is a hardware issue and repeat the steps above or the category device is unknown.
