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If you have trouble connecting to or using the IBBS, log a problem
through the Intergraph Customer Response Center (product entry
IBBS), send a fax to 1-205-730-1110, or leave a message for the
System Operator (Sysop) at 1-205-730-1413.
Intergraph FAXLink
Use the Intergraph FAXLink to get technical support information by fax
from a touch-tone phone or fax machine phone.
To use the Intergraph FAXLink:
u
Call 1-800-240-4300 to get information on how to use the
FAXLink.
u
Call 1-205-730-9000 to get documents by fax (up to five per call).
Telephone
To get customer support by phone, call the Customer Response Center
at 1-800-633-7248:
u
7:00 a.m. to 7:00 p.m. Central Time.
u
Monday through Friday (except holidays).
Have the following information readily available when you call:
u
Product name (Intense 3D Pro 2200S).
u
Your computer’s vendor.
u
Your computer’s model number, or its system board vendor and
chip set.
u
Your computer’s BIOS manufacturer and version number.
u
Your name and telephone number.
u
A brief description of the question or problem.
Getting Warranty Service
Contact the original place of purchase to get warranty service for your
Intense 3D Pro 2200S board. If your warranty period has expired, you
may still be eligible for warranty service from Intergraph. Refer to the
warranty statement at the beginning of this document for details.
