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If your eSAM is unable to get a good signal, please check the following:
1. Check that you are using the correct antenna screwed into the GPS connector of the eSAM, the one supplied
with the eSAM has a long cord and a square-shaped antenna.
2. If possible, ensure that the Antenna has a clear view of the sky without any obstacles. Metal roofs and
cabinets can prevent signal reception.
3. Position the antenna flat, with its face pointed towards the sky.
If these steps do not improve the signal quality of the Modem, please contact Intercel technical support at