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www.ijoy.com
Limited One (1) Year Warranty
Please read the following warranty information for important disclosures before using your new Human Touch Technology
™
‚ massage chair.
It is Interactive Health’s mission to design, develop, manufacture and sell innovative, high quality massage products that create a better and healthier way of life. We appreciate your commitment
to our mission and our products and are pleased to let you know that the Interactive Health
®
‚ HTT
™
massage chair that you purchased comes with a limited one-year warranty. The warranty
provides peace of mind that you are covered for mechanical or structural defects in workmanship within the coverage guidelines and limitations outlined below.
Coverage Guidelines:
The warranty begins on the original purchase date and consists of:
•
Factory Service (Labor): Interactive Health
®
will supply packing materials, cover return shipping to Interactive Health
®
, repair parts covered by this warranty and labor for repair work and return
shipping to purchaser when repairs are completed.
•
Parts Only (Parts): Interactive Health
®
will supply repair parts that are covered by this warranty and return shipping to purchaser for repairs performed at the factory.
•
Structural (Metal Frame): Interactive Health
®
will supply packing materials and repair parts covered by this warranty and return shipping to purchaser for repairs performed at the factory.
In the unlikely event that your chair malfunctions or requires repair, please contact your retailer. For USA customers only, please contact Interactive Health
®
Customer Service at (800) 355-2762
between the hours of 9:00AM and 5:00PM PST or [email protected] for assistance.
All warranty service requires approval and authorization by Interactive Health
®
. Products require a Return Merchandise Authorization Number (RMA) for any returns to the factory. For returns, the
consumer is responsible for packing the product in the original box or in approved packaging that is available for sale from Interactive Health. Shipping and freight coverage under this warranty
requires scheduling by Interactive Health and only includes "curb-side" pickup/delivery. Products received without a valid RMA number or one clearly marked on the box will be refused.
HTT
™
Chair (iJoy
®
Models)
Factory Service
Parts
Structural
New Products (Original Packaging Only)
90 days
1 year
1 years
Refurbished Products
60 days
6 months
6 months
Floor Demos (including "out of box")
NONE
6 months
6 months
General Limitations:
•
The warranty is only valid within the United States and Canada provided the product has been operated according to the instructions accompanying it and has not been misused or damaged in
any way that is beyond the control of Interactive Health.
•
All service covered by this warranty must be approved by Interactive Health and repairs performed by authorized technicians.
•
The warranty applies only to the massage chair; accessories or enhancements are not covered.
•
Important exclusions apply to cosmetic items such as fabrics, woods, foams, padding, plastics covers, etc.
•
Interactive Health is not responsible in any way for losses, damages, or inconvenience caused by equipment failure.
•
For a complete listing of warranty coverage, exclusions, and limitations, visit www.interhealth.com.
•
Warranties do not apply to rental, business, commercial, institutional, or other non-residential users.
•
Separate warranty terms apply to used/refurbished products including those received out-of-box. Proof of purchase (original receipt) is required for all warranty repairs.
EXTENDED WARRANTIES:
Interactive Health
®
offers extended warranty programs to enhance ownership of the Interactive Health
®
chair! Extended warranty purchases are available within 90 days of purchase of iJoy
®
Chairs from either the retailer or direct from Interactive Health's Customer Service Department.
Please visit www.interhealth.com for the latest terms and pricing for extended warranties.
Specifications*
Massage Robot:
2 Motor/ 4 Roller
Operating Voltage:
110 –120 VAC 60 Hz
Power Consumption:
90 Watts
Size:
Chair (reclined) 73” L x 29” W x 30.5” H
Weight:
Chair 134 Lbs
Recline Angle:
115 - 155 Degrees
Number of Massage Functions:
Four (4)
Programmed Function:
3 Full, Upper and Lower Back.
Massage Head Storage:
Auto at Top
Automatic Timer Shut-Off:
15 minutes
Total Massage Stroke Length:
25.5 Inches
Rolling:
1 speed
Kneading:
1 speed
Compression:
1 speed
Percussion:
1 speed
Accessories:
Massage Softening Pad
*Specifications are subject to change without prior notice.
