Intenza Treadmills Manual_____Maintenance_____Self—Diagnosis and Trouble Shooting
In order to test the function and error message, your Service Representative will be required to check accumulated data regarding past usage
of the Intenza Treadmills. For these reasons, Intenza Treadmills are equipped with a service mode and can offer a diagnosis report for easy
trouble—shooting. InCare
™
function is a service diagnostic process that can automatically send out detected error messages to an Intenza
Customer Service Centre.
Trouble Shooting
WHEN TO CALL FOR HELP
CHECKLIST
1
Verify the symptom and review the operating instructions.
2
The problem may be unfamiliarity with the product, its features or the workout programs.
3
Check the error message, then follow the instructions in the service manual.
4
When the display shows
NEED MAINTENANCE
, it is suggested that you contact your local distributor for service.
5
If the problem encountered has not, or cannot, be solved by the above steps, and the Intenza Treadmill is still not operational
please locate and document the unit serial number, and contact your local dealer.
6
Send the diagnosis report and serial number to your local distributor for service.
PRODUCT SERIAL NUMBER LOCATIONS
The serial number contains six/ twelve digits digits, and there are 2 locations you can find the Intenza Treadmills serial number—
1
One is located on the front of Intenza Treadmills near the power switch.
2
One is located on the mainframe under the motor cover.
Self
—
Diagnosis
27
PLEASE NOTE
Replace defective components immediately or keep
the equipment out of use until the equipment is
repaired.
If your machine’s motor cover needs to be removed
please contact us for help. Please do not do this by
yourself.
EN