Digital On-Hold Audio System User Manual
Digital On-Hold Audio System User Manual
Cordless Phone Set-up
step
2
corded phones
3
Corded Phone Set-up
step
2
For true "hold button activation" of on-hold audio, each phone extension
requires a "hold music activator". Two activators have been included in your
package. If you require additional activators for other phones, contact your
reseller or visit www.onholdplus.com to purchase them on-line. Most phones
without activators are able to engage the hold music feature by pressing
**
(star key twice)
on the telephone keypad and then (optionally)
immediately pressing the
HOLD
button on the phone.
Telephone Extension Hold Music Activators (TEHMA)
Corded telephone connection
Remove coiled handset cord from base of phone.
Plug short phone cord (supplied) into the "hold music activator" (side marked "B")
and other end to phone base.
Plug end of coiled cord (connected to handset) into jack on the hold music activator
(side marked "A").
NOTE:
After connecting, if you can not hear the dial tone (handset sounds "dead"),
unplug the TEHMA and reconnect it in the opposite direction.
System test
(if test fails, see troubleshooting guide)
From any phone in the office with a "hold music activator" attached, dial an
outside phone number (a cell phone works fine).
Place the call on-hold using the
HOLD
button on the telephone.
Return to call and confirm that the on-hold audio was present on the line while on-hold.
Using the volume control on the rear of the unit, adjust the volume to proper level.
IMPORTANT:
Excessive volume may cause the on-hold audio to shut off during
playback.
Deactivating hold music manually
If, for any reason, the hold music is activated inadvertently, it can be deactivated by
pressing any key on your phone's dial pad.
Phones with "speakerphone" or "mute" functions
Telephones with "speaker phone" or "mute" function can fool the unit into thinking that
the line is on hold. If this occurs press any key on your phone's dial pad to deactivate the
music. Pressing a key will deactivate the feature for the remainder of the call.
4
3
2
1
3
2
1
A
B
TEHMA
P4/2
NOTE
The wiring in the handsets of
GE 9450 and GE 9460 phones is
reversed and your TEHMAs will
require a special crossover
cable to work.
Please contact your dealer
for these special cables.
GE 2-9450 & 2-9460 Phones
4
step
2
For true "hold button activation" of on-hold audio, each cordless phone requires the
use of a telephone headset (not included) in conjunction with a "hold music activator".
Two hold music activators and headset adapter cables have been included in your
package. If you require additional activators for other phones, contact your
reseller or visit www.onholdplus.com to purchase them on-line.
Most phones
without activators are able to engage the hold music feature by pressing the
**
(star key twice)
on the telephone keypad and then (optionally) immediately pressing
the
HOLD
button on the phone.
Telephone Extension Hold Music Activators (TEHMA)
Cordless telephone connection
Using the "cordless phone adapter cable (male)," plug the end of the cable with
the phone connector into the jack on the hold music activator marked “B”.
Connect the headphone jack side of the cable to the cordless phone’s headset jack.
Using the "cordless phone adapter cable (female)" plug the phone connector side of
the cable to the end of the hold music activator marked "A" and then plug the
headset to the other side of the connector cable.
System test
(if test fails, see troubleshooting guide)
From any phone in the office with a "hold music activator" and a headset
attached, dial the phone number of another phone (a cell phone works well).
Place the call on-hold using the
HOLD
button on the telephone.
Return to call and confirm that the on-hold audio was present on the line while
on-hold.
Using the volume control on the rear of the unit, adjust the volume to proper level.
IMPORTANT:
Excessive volume will cause the on-hold audio to shut off during playback.
Deactivating hold music manually
If for any reason the hold music is activated inadvertently, it can be deactivated by
pressing any key on your phone's dial pad.
cordless phones
4
3
2
1
3
2
1
A
B
TEHMA
P4/2
