Intelligent Intell-Count QHD 15, User'S Operation Manual

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SECTION 11 ERROR CODES
During the initial power-on testing or during the operation, the scale may show an error
message. The meaning of the error messages are described below.
If an error message is shown, repeat the procedure that caused the message, such as
turning the balance on, calibration or any other functions. If the error message is still
shown then contact your dealer for further support.
ERROR CODE DESCRIPTION POSSIBLE CAUSES
Err 4 Initial Zero is greater
than the permissible
value (typically 4% of
maximum capacity)
when power is turned
on or when the
Zero
key is pressed,
Weight on the pan when turning the
scale on.
Excessive weight on the pan when
zeroing the scale.
Improper calibration of the scale.
Damaged load cell.
Damaged Electronics.
Err 5 Keyboard error Improper operation of the scale.
Err 6 A/D count is not correct
when turning the scale
on. Platform is not installed.
Load cell may be damaged.
Electronics may be damaged.
FAIL H
or
FAIL L Calibration error Improper calibration.
If the problem persists contact your
dealer for assistance.
.