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If however, the calls are to be stored on a Network Drive for
Centralized Call
Management
, then it is recommended that a local Buffer location be
created on the Local PC. When a Local Buffer is created, the live call is
buffered in the folder created (i.e. C:\
Buffer) as an ‘.xtr.tmp’ file. Once the
call is completed, the recorder checks if the network location is available
and if so, sends the call to the network storage location. If the network is not
available, calls will continue to be recorded in the Buffer location. When
one call is successfully sent to the network location, the entire buffer will also
be transferred with no user intervention required.
Auto-Delete
This option automates the task of deleting calls after a predefined time or
after a certain amount of space has been consumed. Note, any calls
marked as Important will not be Auto-Deleted by this routine.
Advanced Program Settings
Comvurgent has also provided the dealer or user the option of making
additional adjustments to the use and functionality of the user interface.
Customize Pre-Defined Comments
Located in the Program directory, which is loaded in default to C:\Program
Files\Comvurgent\XT Recorder, you will find a file called Comments.txt. To