background image

  

  

  

 

©Copyright Intelligent Recording LTD 2010 

  

   

Page 14 of 34 

 

  

 

 

 

 

Lift your handset and press numbers on your dial pad to verify digits are 

being recognized.  

Summary of Contents for Xtension Recorder Universal Adapter 3.0

Page 1: ...lligent Recording LTD 2010 Page 1 of 34 Xtension Recorder Universal Adapter 3 0 Installation and User Guide Date Issue Issue 2 February 2010 www usbcallrecord com US Office 1 949 587 1226 UK Office 44...

Page 2: ...port USB devices The list of existing operating systems which meet this requirement are WIN XP Windows Vista Windows 7 Windows 8 Windows 10 Important Note Xtension Recorder is not supported on MAC ope...

Page 3: ...because they require connection to an analog telephone line Digital PBX systems use digital signals for Caller ID and Dialed Digits If you need to log Caller ID and Dialed Digits on a Digital PBX tele...

Page 4: ...rsal Adapter 3 0 Plug the removed handset connector into one of the handset sockets of the device it doesn t matter which one you use Verify that the Slide Switch Selector is set to the L1 Position fa...

Page 5: ...4 that will guide you through the software installation process Follow the steps as outlined on your screen 1 Read the manual f you have not done so already 2 Install the Hardware see above for hardwa...

Page 6: ...Copyright Intelligent Recording LTD 2010 Page 6 of 34 After clicking on Install the Software for your Universal Adapter 3 0 the following screen will appear Select Run Select Next...

Page 7: ...Copyright Intelligent Recording LTD 2010 Page 7 of 34 Select Yes to accept the license agreement and continue Select Next to accept the default destination location for installation recommended...

Page 8: ...Copyright Intelligent Recording LTD 2010 Page 8 of 34 Select Next to select the default Data folder recommended Select Finish to complete the software installation...

Page 9: ...0 with the Recorder Setup Wizard Once the software has been installed the Recorder Setup Wizard will launch and step you through the setup of your Universal Adapter 3 0 Select Next to Continue If you...

Page 10: ...is being set up as Line Connected select Line Only Connected as shown above and continue through the setup as below If you will be setting the Universal Adapter 3 0 up in Handset Mode Select Handset...

Page 11: ...Copyright Intelligent Recording LTD 2010 Page 11 of 34 Lift the handset of your telephone the picture of the telephone should change to Off Hook to verify the installation is correct see Below...

Page 12: ...Copyright Intelligent Recording LTD 2010 Page 12 of 34 Telephone in Line Mode in with Off Hook condition...

Page 13: ...ight Intelligent Recording LTD 2010 Page 13 of 34 Click on Output to PC Speakers button and then use the slide bar to adjust the audio levels of your recorder Normal conversation should be in the Gree...

Page 14: ...Copyright Intelligent Recording LTD 2010 Page 14 of 34 Lift your handset and press numbers on your dial pad to verify digits are being recognized...

Page 15: ...Copyright Intelligent Recording LTD 2010 Page 15 of 34 Your recorder is set up click on Finish to start your recorder...

Page 16: ...elect whether to automatically record calls and whether you want to use prompts Handset Setup Instructions If you are setting the device up in Handset mode follow the steps below If you will be using...

Page 17: ...u do not hear audio through your PC speakers follow the onscreen directions to change your handset type with the A B and 1 2 switches Once these settings are correct use the slide bar to adjust the au...

Page 18: ...Copyright Intelligent Recording LTD 2010 Page 18 of 34 Use the slide bar so that normal conversation is in the green zone...

Page 19: ...Copyright Intelligent Recording LTD 2010 Page 19 of 34 Set the voice trigger levels for Start and Idle so that the recorder is recording during conversation and idle during quiet...

Page 20: ...ktop shortcut as well as by right clicking on the icon that is loaded in the system tray of the PC This system tray icon will also flash yellow and red to indicate an active call being recorded The Vi...

Page 21: ...all installations depending on line provider and type of telephone instrument being used For those installations that can identify incoming versus outgoing calls these options are available By selecti...

Page 22: ...be selected Call Selection This setting determines the minimum length of a call that is saved All calls are recorded from the very beginning of the call but unless the call lasts longer than the perio...

Page 23: ...djustment is made to the recording Often the outside party is more difficult to hear in the recording due to level loss on the line in that case an adjustment can be made to boost the level to the des...

Page 24: ...be recorded in the Buffer location When one call is successfully sent to the network location the entire buffer will also be transferred with no user intervention required Auto Delete This option auto...

Page 25: ...e the selected text in the comments field more text can be appended to the notes if desired Restricting Access to Features and Functions This configuration program can only be accessed by browsing to...

Page 26: ...Copyright Intelligent Recording LTD 2010 Page 26 of 34 This opens the following program Installing on Shared PC...

Page 27: ...unique login the recordings will be searchable and sort able by the various User Ids It is also possible to have each user have their own settings i e different storage folders etc If this is desired...

Page 28: ...ices Dealing with Headsets or Hot Mics Check this option if you find the recorder is either not stopping recording consistently or triggers with background office noise while not on the telephone In t...

Page 29: ...ess the XTRconfig Program Important For any changes made in the XTRconfig Program to take effect the application must be Exited choose exit from sys tray menu and restarted Xtension Recorder Desktop S...

Page 30: ...Copyright Intelligent Recording LTD 2010 Page 30 of 34 of this document is not the live call but a recording of what has just occurred...

Page 31: ...played new calls will appear as they are generated You can view calls from other locations by selecting the Browse function and selecting the location from which to view calls either on your local PC...

Page 32: ...r This is done quickly and easily by selecting the recording in the Player then clicking on the Save icon This XTR option will save the recording to another location in the native xtr file format By s...

Page 33: ...blished in the Options Area Playing Calls Click on the desired recording in the Play Back List and the call select will be loaded into the Player You can click on the wave form in the player to move f...

Page 34: ...iew Calls loaded into View in the Player can be sorted by each individual column by clicking on the column header For example sort for all important calls or perhaps all calls that have comments assoc...

Reviews: