Intel R2600SR Series, Setup And Service Manual

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Intel® Server System R2600SR Setup and Service Guide
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Appendix A. Getting Help
When encountering an issue with a server system, follow these steps to obtain support:
1.
Visit the following Intel support web page: http://www.intel.com/support/
This web page provides 24x7 support for the latest and most complete technical support information on
all Intel Enterprise Server and Storage Platforms. Information available at the support site includes:
— Latest BIOS, firmware, drivers, and utilities
— Product documentation, installation, and quick start guides
— Full product specifications, technical advisories, and errata
— Compatibility documentation for memory, hardware add-in cards, and chassis support matrix and
operating systems
— Server and chassis accessory parts list for ordering upgrades or spare parts
— A searchable knowledge base to search for product information throughout the support site
2.
For further questions , send an email to Intel’s technical support center using the online form available at:
http://www.intel.com/p/en_US/support/contactsupport .
3.
Lastly, contact an Intel support representative using one of the support phone numbers available at:
http://www.intel.com/support/feedback.htm?group=server (charges may apply).
Intel also offers Channel Program members around-the-clock 24x7 technical phone support on Intel ®
server boards, server chassis, server RAID controller cards, and Intel ® Server Management at:
http://www.intel.com/reseller/ .
Note: Log in to the Intel Reseller site to obtain the 24x7 number.
Warranty Information
To obtain warranty information, visit this Intel web site:
http://www.intel.com/p/en_US/support/warranty .