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Intel® Optane™ Memory M Series

Installation & User Guide

February 2021

20

345866-002US

Uninstalling the Application

1.

Verify that acceleration has been disabled before uninstalling the user interface (UI).

2.

Right-click

on the

Windows start menu

and

click

Apps and Features

.

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Summary of Contents for Optane M Series

Page 1: ...Document Number 345866 002US Intel Optane Memory M Series Installation and User Guide February 2021 ...

Page 2: ... Optane Memory M and H Series Installation Guide document 571964 February 2021 002 Clarification to Minimum Requirements Section 1 2 February 2021 Intel technologies may require enabled hardware software or service activation No product or component can be absolutely secure Your costs and results may vary Intel Corporation Intel the Intel logo and other Intel marks are trademarks of Intel Corporat...

Page 3: ... 22 6 1 Data Drive Acceleration DDA 22 Hardware Software Requirements 22 Enable Disable Acceleration 22 6 2 Pinning 23 7 Troubleshooting 24 7 1 Device Detection Issues 24 7 2 Cache Rebuild Occurs on Reboot 24 7 3 Hardware Failure 24 Fast Media Missing At Boot 24 Slower Media Missing at Boot 25 Media Failure and Data Recovery 25 Media Replacement Procedure 25 8 Error Related to Last Partition Resiz...

Page 4: ...Series products when paired with a supported slower media drive Note The Installation and User guide for the Intel Optane Memory H Series can be found here https www intel com content www us en support articles 000023989 memory and storage intel optane memory html 1 2 Minimum Requirements Below are the requirements for a system to support system acceleration with Intel Optane Memory Systems purcha...

Page 5: ...o The f6flpy Intel RST driver must be loaded during the installation process to detect these drives Windows Driver name o Intel VMD Capable Enabled Platform iastorVD o Non Intel VMD Capable Platform iastorac Device Manager The listing will be under the PCI Express Root Complex section 1 4 Limitations Things to Keep in Mind The following items are important to keep in mind when configuring a system...

Page 6: ...When installing the Windows OS make sure to leave an Unallocated space with a minimum of 5 MB at the end of the disk max LBA This space is required for any drive that is being accelerated i e the System Disk or Data Drive If this needs to be modified after installation see Section 8 ...

Page 7: ...proper connector on the motherboard 3 Configure the System BIOS see Section 3 4 Install the Latest Windows 10 x64 bit Operating System see Section 4 Note The OS should NOT be installed on the Intel Optane memory device media 5 Install the Intel Optane Memory Capable software see Section 5 2 2 Upgrade Current System by Adding Intel Optane Memory Device Current system is defined as a system that con...

Page 8: ...orms Intel Optane Memory Capable platforms before 11th Generation Core platforms i SATA Mode Intel RST Premium ii Remapping Enable 1 This must be enabled for the ports where the Intel Optane memory device and supported PCIe NVMe SSDs for acceleration if applicable are installed iii If settings do not match as noted above the following options are available 1 Option 1 Backup all data and start the ...

Page 9: ...ill separate these into Intel VMD capable and Non Intel VMD capable Check with the system vendor to determine if your platform processor is Intel VMD capable or not The differences between these two platform setups for Intel Optane memory are summarized in Section 1 3 In both cases Intel Optane memory only supports UEFI make sure the Boot Settings are set properly before installation of the OS 3 1...

Page 10: ...remium Step 2 Make sure that remapping for the port PCIe connector that contains the Intel Optane memory device is Enabled Notes If the slower media being accelerated is a supported PCIe NVMe drive remapping must be enabled for this port device as well This setting may not be available in the BIOS until the storage hardware is connected to the motherboard system ...

Page 11: ... specific support Software and Platform Support for Intel Optane Memory Note The field names and menu locations in the BIOS may vary depending on the vendor confirm the location in the manufacturer s user guide support site Step 1 After enabling UEFI in the Boot Settings Enable the VMD Controller Step 2 Set the Intel Optane memory device and the slower media to be accelerated to be Intel VMD contr...

Page 12: ...s is required for the operating system to detect drives under Intel VMD control The Intel RST driver version 18 0 1 x and greater is required for Intel VMD capable platforms This driver version is not yet part of the Microsoft Windows installation package During the OS installation any drives that have been enabled in the BIOS for Intel VMD management will not be detected until a supported driver ...

Page 13: ...through the Microsoft Store and requires the Intel RST Windows driver to be installed on the system before downloading Note The Intel RST version 17 9 1 x and greater installs the driver and starts the installation process of the Intel Optane Memory and Storage application from the Microsoft Store For supported platforms this is the only step to install the proper software and you can skip to sect...

Page 14: ...on Windows 10 Version 1809 and later In some operating system versions this error may occur when the application is not Run as Administrator To run the application as administrator 1 Press the Windows key and locate the application this may be under the Intel folder 2 Right click on the application 3 Click More in the drop over menu 4 Click Run as Administrator in the resulting menu Enabling Accel...

Page 15: ...e Memory M Series February 2021 Installation User Guide 345866 002US 15 3 Click the Enable Intel Optane Memory button 4 Confirm understanding that all data will be removed from the Intel Optane memory click Enable ...

Page 16: ...eing paired into a single volume 6 A restart is required once volume creation is complete to do so click Restart a If the module contains at least 32 GB of Intel Optane memory capacity just before entering the OS you may see a screen that shows some finishing details of the enabling process This is related to the scheduling of data cache and is not supported on 16 GB devices ...

Page 17: ...tabs a The volume will also be shown in the OS related applications such as Device Manager and Disk Management The individual drives will no longer be visible in these windows Devices with 32 GB or more Intel Optane memory capacity will have additional features such as Pinning and Optimization cache scheduling available For these devices the Intel Optane Memory page will look like the following im...

Page 18: ...ies Installation User Guide February 2021 18 345866 002US Disabling Acceleration 1 Open the application and navigate to the Intel Optane Memory tab and click Disable 2 Confirm that you wish to disable acceleration click Disable ...

Page 19: ...mory M Series February 2021 Installation User Guide 345866 002US 19 3 Acceleration is being disabled The Intel Optane memory fast media and the slower media are being separated un paired 4 Once complete click Restart ...

Page 20: ...tallation User Guide February 2021 20 345866 002US Uninstalling the Application 1 Verify that acceleration has been disabled before uninstalling the user interface UI 2 Right click on the Windows start menu and click Apps and Features ...

Page 21: ...Intel Optane Memory M Series February 2021 Installation User Guide 345866 002US 21 3 Search for Optane and click Uninstall 4 Once complete a system restart is required ...

Page 22: ...Hardware Software Requirements All the Minimum Requirements Section 1 2 continue to apply to DDA and the specific data drive being accelerated System must contain the following 1 System drive e g C with the Windows 10 operating system installed can be SATA or NVMe 2 Data drive e g D to be accelerated 3 Intel Optane memory module Note Data drives must still be formatted with a GPT partition and Typ...

Page 23: ...mized responsiveness by allowing the selection of specific files folders and applications to be accelerated Pinning is supported on 32 GB or greater capacity Intel Optane memory devices only See additional information about the Pinning feature here https www intel com content www us en support articles 000028779 html ...

Page 24: ... a message will display stating a cache rebuild is in process This state is expected as a result of the power loss 7 3 Hardware Failure Fast Media Missing At Boot If the system boots and the Intel Optane memory media is not detected by the Intel RST UEFI driver the driver will protect the current data on the drive by disabling it and not exposing it to the boot manager This gives the user an oppor...

Page 25: ...enced mechanical or electrical failure and is considered inoperable If the system encounters an unrecoverable failure of the media there is no recovery repair available Media Replacement Procedure This section documents support for Intel Optane memory capable module upgrades or replacements for systems that already have acceleration enabled Whether upgrading replacing the module or the slow device...

Page 26: ...to install the OS and Section 5 to install the application 3 Re enable Acceleration a Depending on the application being used to manage the volume follow the steps in one of the sections listed below i Section 5 1 1 Intel Optane Memory and Storage Management Application ii Section 11 1 3 Intel Optane Memory Application iii Section 11 2 1 Intel Rapid Storage Technology Application ...

Page 27: ...5 MB of continuous unallocated space must be left free for the Intel RST package to use for metadata when building and for management of the Intel Optane memory volume For options on utilities that can be used to free this space after installation see the following article Unsupported System Drive Last Partition Unable to Resize Error ...

Page 28: ...upported on previous Windows versions Use the information below to Verify the current Structure drive to be accelerated Process to convert Structure to GPT if needed 9 1 Verify Current Drive Partition Structure 1 Boot into Windows 2 Open Disk Manager Windows x key then click Disk Manager 3 Locate the disk that you want to accelerate Image below is an example of a primary system boot disk 4 Right c...

Page 29: ...facturer for support Instructions 1 Open Command Prompt with administrator privileges a Press Windows Key x b Type command and select Run as administrator from right side panel 2 Type the following mbr2gpt exe convert allowfullOS 3 Shut down and boot into the BIOS 4 Change your settings to UEFI mode Note This will be a change in your Boot settings from Legacy to UEFI Confirm with your system manua...

Page 30: ...indows Assessment and Deployment Kit ADK installed Windows 10 64b ISO Latest F6 Intel Rapid Storage Technology SW driver package available from https downloadcenter intel com download 28993 v t USB Key for installation Steps 1 Create a USB Bootable Key from the Windows 10 OS ISO Image Note Consult the computer manufacturer for the location of the slot for the media and instructions to remove inser...

Page 31: ...strator and change to the working directory e g cd C Win10USB Make sure that all folders and Windows Explorer are closed before starting this process 7 Based on the Windows 10 version determine which index number to modify Choose the index that matches the Windows 10 version being used To determine the index run the command dism get wiminfo wimfile install wim Example below modifies Index 2 Steps ...

Page 32: ...windows 9 Add the Intel Rapid Storage Technology drivers to the Windows Image dism image windows add driver driver drivers forceunsigned recurse 10 Mount the Windows Recovery Image dism mount image imagefile c Win10USB windows windows system32 recovery winre wim Index 1 mountdir winre 11 Add the Intel Rapid Storage Technology driver to the Windows Recovery Image dism image winre add driver driver ...

Page 33: ...866 002US 33 12 Un mount the Windows Recovery Image dism unmount wim mountdir winre commit 13 Un Mount the Windows Image dism unmount wim mountdir windows commit 14 Copy the updated install wim in the working directory back to the sources directory on the USB install key ...

Page 34: ...his section provides an overview of steps to configure Intel Optane memory with the Intel Optane Memory application on a computer that already contains the Windows 10 Operating System Some motherboards may require a system BIOS update before the Intel Optane memory SW driver package can be installed Consult the Motherboard vendor s support website for the latest Intel Optane memory supported syste...

Page 35: ...e following screen informs the user that the driver may be used to control which drive the computer boots from Click Next to continue 4 The following screen requires the user to read and accept the License Agreement The user must check the I accept box in order to click Next and continue ...

Page 36: ...g box allows the user to select where on the system the software files will be loaded The user can either navigate to a location using the Change button or use the default provided The user must click Next to continue the installation 6 The following screen appears showing the progress of the installation ...

Page 37: ...002US 37 7 At this point in the installation process the system will need to restart 8 Once the system has completed the reboot and has entered the OS the user will be prompted to complete the installation process This may take several minutes to launch Click Next to continue ...

Page 38: ...cess the window below will appear at the startup of the Intel Optane Memory application This may take several seconds to appear 2 Navigate to the Setup tab where the current status of the volume is displayed The drop down menus contain the available Intel Optane memory combinations that can be selected Select the appropriate combination and click Enable ...

Page 39: ...002US 39 3 In the Warning dialog box that appears confirm understanding that all data will be removed from the Intel Optane memory and click Continue 4 Acceleration is being enabled The Intel Optane memory fast media and the slower media are being paired into a single volume ...

Page 40: ... Click Restart a If the module contains at least 32GB of Intel Optane memory capacity you may see a screen that shows some finishing details of the enabling process just before entering the OS This is related to the scheduling of data cache and is not supported on 16GB devices 6 The application can be launched once the system has restarted ...

Page 41: ...ed enter the application and the volume will be displayed in the Setup tab a The volume will also appear in OS system related applications such as Device Manager and Disk Management The individual drives will no longer be visible in these windows Disabling Acceleration 1 Navigate to the Setup tab Select Disable ...

Page 42: ...mory M Series Installation User Guide February 2021 42 345866 002US 2 Acceleration is being disabled The Intel Optane memory fast media and the slower media are being separated un paired 3 When complete Click Restart ...

Page 43: ... 002US 43 4 Once the system has rebooted to the OS open the Intel Optane Memory application and select the Setup tab and verify that the volume is no longer enabled Uninstalling the Application 1 Verify that acceleration has been disabled before uninstalling the application ...

Page 44: ...allation User Guide February 2021 44 345866 002US 2 Click on the Windows Start menu While the menu is open begin typing Control Panel to search for Control Panel 3 In the Control Panel under Programs select the Uninstall a program link ...

Page 45: ...5 4 Highlight the Intel Optane Memory application from the list Click the Uninstall button 5 After clicking the control panel option to uninstall the Intel Optane Memory application window below will appear Click next to continue with uninstalling the Intel Optane Memory application ...

Page 46: ... 2021 46 345866 002US 6 The following window provides information about what the Intel Optane memory driver controls on the system Click Next to continue uninstalling the Intel Optane Memory application 7 The progress bar shows the status of the uninstall process ...

Page 47: ...vices with the Intel Rapid Storage Technology application on a computer with the operating system already installed on a platform that meets the requirements outlined in Section 1 2 The Intel Rapid Storage Technology application supports more capabilities then just acceleration with Intel Optane memory capable devices However this document will only focus on capabilities related to Intel Optane me...

Page 48: ...a brief caution to the user that the driver itself will not be able to be uninstalled after installation completes The user can click Next to continue the process 4 The following screen requires the user to read and accept the License Agreement The user must check the I accept box in order to click Next and continue ...

Page 49: ...rovides the ReadMe information regarding the options of the SetupRST exe The user can click Next to continue with the install 6 The following screen shows the location where the RST files will be saved to The user can change the location by clicking the Change button or continue the install by clicking Next ...

Page 50: ...002US 7 The following screen informs the user for a final time that the software is about to be installed The user can choose to go Back Cancel out the installation or click Next to continue 8 The following screen shows the progress of the installation No user input is required ...

Page 51: ...ess Click Finish to restart the system Enabling Acceleration 1 Acceleration can be enabled through the Status page or the Intel Optane Memory page Displayed is the current state of the volume Select Enable a Under the Storage System View on the right confirm that both the fast media and slower media are detected If not confirm that all of the requirements outlined in Section 1 2 have been met Stat...

Page 52: ...ilable Intel Optane memory combinations that can be selected Select the appropriate combination and click Enable a If the words SYSTEM appear beside the compatible drive to be accelerated it means it is the device with the operating system installed on it 3 Acceleration is being enabled The Intel Optane memory fast media and the slower media are being paired into a single volume ...

Page 53: ...y see a screen that shows some finishing details of the enabling process This is related to the scheduling of data cache and is not supported on 16GB devices 5 Once the system reboot is complete enter the application and the volume will be shown in the Status and Intel Optane Memory tabs a The volume will also be shown in OS system related applications such as Device Manager and Disk Management as...

Page 54: ...on the Status or Intel Optane Memory tabs On the Status page click the Disable link 2 The user will be presented with a pop up asking to confirm that they want to disable Intel Optane memory Click Yes to disable and continue 3 Acceleration is being disabled The Intel Optane memory fast media and slower media are being separated un paired ...

Page 55: ... 55 4 Once the volume is disabled a system reboot from the Windows Start Menu is required a If using the Intel Optane Memory tab a reboot button will appear 5 Once the system has rebooted into the OS the user can open the application and verify that the volume is no longer enabled ...

Page 56: ...de February 2021 56 345866 002US Uninstalling the Application 1 Verify that acceleration has been disabled before uninstalling the application 2 Click on the Windows Start Menu and search for Control Panel by typing Control Panel while the menu is open ...

Page 57: ...bruary 2021 Installation User Guide 345866 002US 57 3 Select the Uninstall a program link located under Programs in the Control Panel 4 Highlight the Intel Rapid Storage Technology application from the list Click the Uninstall option ...

Page 58: ...int the Intel RST installer will begin the uninstallation process Click Next to continue 6 Click Next to continue uninstalling The user is given the option to see the process on reconfiguring the system so that it uses the native operating system software Most uninstalls do not require this step ...

Page 59: ...bruary 2021 Installation User Guide 345866 002US 59 7 The next window will show a progress bar of the driver installation 8 Once prompter click the Finish button to complete the uninstall process This will cause the system to restart ...

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