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Intel® Optane™ Memory

May 2019

Installation Guide

571964-005US

55

Error Checking System Compatibility

The following window will appear if installer has a failure while checking the platform for chipset compatibility.

The following window will appear if the installation package is run and fails to check system for drive partition
table.

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Summary of Contents for Optane H Series

Page 1: ...Document Number 571964 005US Intel Optane Memory M and H Series Installation Guide May 2019 Revision 5...

Page 2: ...t finalize a design with this information The products described in this document may contain design defects or errors known as errata which may cause the product to deviate from published specificati...

Page 3: ...eration 38 Disabling Acceleration 42 Uninstalling the Application 44 3 Additional Features Capabilities 48 3 1 Data Drive Acceleration DDA 48 Hardware Software Requirements 48 Enable Disable Accelerat...

Page 4: ...ntel Optane memory H series This device contains Intel Optane memory media and Intel QLC 3D NAND media on the same drive NOTE Differences between the setup and settings that apply to only one of the p...

Page 5: ...ue to customizations specific to the platform before beginning Details provided in this document are for reference for experienced users only 1 The system will contain the Intel Optane memory H Series...

Page 6: ...4 2 Intel BIOS SATA controller mode set to Intel RST 3 Hardware Remapping Disabled on the PCIe slots there will be two PCIe x2 storage devices detected until they are paired in the operating system a...

Page 7: ...ide 571964 005US 7 3 When installing the Windows OS make sure to leave an Unallocated space with a minimum of 5 MB at the end of the disk max LBA a This space is required for any drive that is being a...

Page 8: ...ment application can be installed 1 Go to https downloadcenter intel com download 28650 v t and select download the f6flpy x64 zip package 2 Unzip the package to a location you will remember Browse to...

Page 9: ...with the Intel Optane memory H10 with solid state storage in the system For Intel Optane memory M Series products accelerating SATA Slow drives the non Intel Optane memory device would be listed as t...

Page 10: ...Intel Optane Memory Installation Guide May 2019 10 571964 005US 3 Select the Enable Intel Optane button 4 Confirm understanding that all data will be removed from the Intel Optane memory select Enable...

Page 11: ...into a single volume 6 A restart is required once volume creation is complete do so by selecting Restart a If the module contains at least 32GB of Intel Optane memory capacity just before entering the...

Page 12: ...ing the system enter the application and the volume will be shown in the Manage and Intel Optane Memory tab a The volume will also be shown in the OS related applications such as Device Manager and Di...

Page 13: ...emory page will look similar to the following image Disabling Acceleration The images below are with the Intel Optane memory H10 with solid state storage in the system For Intel Optane memory M Series...

Page 14: ...stallation Guide May 2019 14 571964 005US 2 Confirm that you wish to disable acceleration select Disable 3 Acceleration is being disabled The Intel Optane memory fast media and the slow media are bein...

Page 15: ...Optane Memory May 2019 Installation Guide 571964 005US 15 4 Once complete select Restart Uninstalling the Application 1 Verify that acceleration has been disabled before uninstalling the user interfa...

Page 16: ...ane Memory Installation Guide May 2019 16 571964 005US 2 Right click on the Windows start menu and select Apps and Features 3 Search for Optane and select Uninstall 4 Once complete a system restart is...

Page 17: ...ll the operating system with the BIOS settings as noted in section 1 2 2 Note This automated feature will only attempt to update the SATA mode setting and enable Hardware remapping on the PCIe port th...

Page 18: ...roller is configured in AHCI mode This screen informs the user that it will be automatically switching the SATA controller to RST Premium Mode Click Next to continue 4 The following dialog box require...

Page 19: ...llows the user to select where the software files will be loaded on the system The user can either navigate to a location using the Change button or use the default provided The user must click Next t...

Page 20: ...boot into Safe Mode where the system BIOS settings will be changes from AHCI to RST Premium mode and enable Hardware Remapping for the port in which the module is installed 8 After the system restart...

Page 21: ...for Intel Optane Memory in the Windows file search At this point the user must click Next in order to finish enabling Intel Optane memory Platforms Starting in Intel RST Premium Mode For successful in...

Page 22: ...g screen informs the user that the driver may be used to control which drive the computer boots from Click Next to continue 4 The following screen requires the user to read and accept the License Agre...

Page 23: ...s the user to select where on the system the software files will be loaded The user can either navigate to a location using the Change button or use the default provided The user must click Next to co...

Page 24: ...At this point in the installation process the system will need to restart 8 Once the system has completed the reboot and has entered the OS the user will be prompted to complete the installation proce...

Page 25: ...using AC power 1 When the user chooses to continue the setup process the window below will appear at the startup of the Intel Optane Memory application This may take several seconds to appear 2 Naviga...

Page 26: ...3 In the Warning dialog box that appears confirm understanding that all data will be removed from the Intel Optane memory and click Continue 4 Acceleration is being enabled The Intel Optane memory fas...

Page 27: ...art a If the module contains at least 32GB of Intel Optane memory capacity you may see a screen that shows some finishing details of the enabling process just before entering the OS This is related to...

Page 28: ...he application and the volume will be displayed in the Setup tab a The volume will also appear in OS system related applications such as Device Manager and Disk Management The individual drives will n...

Page 29: ...Optane Memory May 2019 Installation Guide 571964 005US 29 2 Acceleration is being disabled The Intel Optane memory fast media and the slow media are being separated un paired 3 When complete select Re...

Page 30: ...005US 4 Once the system has rebooted to the OS open the Intel Optane Memory application Setup tab and verify that the volume is no longer enabled Uninstalling the Application 1 Verify that accelerati...

Page 31: ...019 Installation Guide 571964 005US 31 2 Click on the Windows Start menu While the menu is open begin typing Control Panel to search for Control Panel 3 In the Control Panel under Programs select the...

Page 32: ...ht the Intel Optane Memory application from the list Click the uninstall option 5 After clicking the control panel option to uninstall the Intel Optane Memory application window below will appear Clic...

Page 33: ...4 005US 33 6 The following window provides information about what the Intel Optane memory driver controls on the system Click Next to continue uninstalling the Intel Optane Memory application 7 The pr...

Page 34: ...the Intel Rapid Storage Technology application on a computer with the operating system already installed on a platform that meets the requirements outlined in Section 1 2 The Intel Rapid Storage Techn...

Page 35: ...tion to the user that the driver itself will not be able to be uninstalled after installation completes The user can click Next to continue the process 4 The following screen requires the user to read...

Page 36: ...e ReadMe information regarding the options of the SetupRST exe The user can click Next to continue with the install 6 The following screen shows the location where the RST files will be saved to The u...

Page 37: ...e following screen informs the user for a final time that the software is about to be installed The user can choose to go Back Cancel out the installation or click Next to continue 8 The following scr...

Page 38: ...e system Enabling Acceleration Note When enabling acceleration on the Intel Optane memory H Series in a mobile platform it is required that the system be plugged in using AC power 1 Acceleration can b...

Page 39: ...ntel Optane memory tab the drop down menus display the available Intel Optane memory combinations that can be selected Select the appropriate combination and click Enable a If the words SYSTEM appear...

Page 40: ...Intel Optane Memory Installation Guide May 2019 40 571964 005US 3 Acceleration is being enabled The Intel Optane memory fast media and the slow media are being paired into a single volume...

Page 41: ...reen that shows some finishing details of the enabling process This is related to the scheduling of data cache and is not supported on 16GB devices 5 Once the system reboot is complete enter the appli...

Page 42: ...tus or Intel Optane Memory tabs On the Status page click the Disable link 2 The user will be presented with a pop up asking to confirm that they want to disable Intel Optane memory Press Yes to disabl...

Page 43: ...the volume is disabled a system reboot from the Windows Start Menu is required a If using the Intel Optane Memory tab a reboot button will appear 5 Once the system has rebooted into the OS the user ca...

Page 44: ...2019 44 571964 005US Uninstalling the Application 1 Verify that acceleration has been disabled before uninstalling the application 2 Click on the Windows Start Menu and search for Control Panel by ty...

Page 45: ...2019 Installation Guide 571964 005US 45 3 Select the Uninstall a program link located under Programs in the Control Panel 4 Highlight the Intel Rapid Storage Technology application from the list Clic...

Page 46: ...tel RST installer will begin the uninstallation process Click Next to continue 6 Click Next to continue uninstalling The user is given the option to see the process on reconfiguring the system so that...

Page 47: ...2019 Installation Guide 571964 005US 47 7 The next window will show a progress bar of the driver installation 8 Once prompter click the Finish button to complete the uninstall process This will cause...

Page 48: ...ptane memory Intel Optane memory M Series based system 1 System drive Ex C with the Windows 10 operating system installed can be SATA or NVMe 2 Data drive Ex D to be accelerated must be SATA drive 3 I...

Page 49: ...omized responsiveness by allowing the selection of specific files folders and applications to be accelerated Note Pinning supported on 32GB or greater capacity Intel Optane memory devices only See mor...

Page 50: ...a comprehensive list of errors for all applications 4 1 Device Detection Issues If the module is not detected in the Windows environment or system BIOS see the following for some troubleshooting to t...

Page 51: ...ion package is used on a system with an unsupported CPU Please check the minimum requirements provided in section 1 2 of this document for further details Unsupported Chipset The following window will...

Page 52: ...ackage is attempted on a system with an unsupported OS Please check the minimum requirements provided in section 1 2 of this document for further details Unsupported BIOS This window will appear if th...

Page 53: ...found here https www intel com content www us en support articles 000024558 memory and storage intel optane memory html Unsupported System Drive The following window will appear if the installation i...

Page 54: ...nnot be resized because it is blocked for resizing Please refer to the following link for more details https www intel com content www us en support memory and storage intel optane memory 000024253 ht...

Page 55: ...or Checking System Compatibility The following window will appear if installer has a failure while checking the platform for chipset compatibility The following window will appear if the installation...

Page 56: ...s https www intel com content www us en support memory and storage intel optane memory 000024253 html Intel Rapid Storage Technology is Already Installed The following window will appear if the instal...

Page 57: ...ach the missing Intel Optane memory module and ensure that it is correctly installed into the system b If the Intel Optane memory module is not missing or disconnected attempt the following i Check th...

Page 58: ...on the port that the module is connected to ii If the slow media portion of the device is present check the system BIOS state of the module and contact your system vendor support team or Intel Custom...

Page 59: ...slot for the media and instructions to remove insert the M 2 module 3 Close the computer and power it on 4 Boot into the Windows OS Re enable Acceleration 1 Depending on the application being used to...

Page 60: ...s Windows Assessment and Deployment Kit ADK installed Windows 10 64b ISO Latest F6 Intel Rapid Storage Technology SW driver package available from downloadcenter intel com USB Key for installation Ste...

Page 61: ...s and Windows Explorer are closed before starting this process 7 Based on the Windows 10 version determine which index number to modify Choose the index that matches the Windows 10 version being used...

Page 62: ...ceunsigned recurse 10 Mount the Windows Recovery Image dism mount image imagefile c Win10USB windows windows system32 recovery winre wim Index 1 mountdir winre 11 Add the Intel Rapid Storage Technolog...

Page 63: ...y 2019 Installation Guide 571964 005US 63 13 Un Mount the Windows Image dism unmount wim mountdir windows commit 14 Copy the updated install wim in the working directory back to the sources directory...

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