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Intel NEXXUS4080AL User Manual Download Page 10

NEXXUS4080AL

 User’s Guide

xiii

System Boots when Installing PCI Card ...................................................................... 48
Problems with Newly Installed Application Software  ................................................... 48
Problems with Application Software that Ran Correctly Earlier ................................... 48
Devices are not Recognized under Device Manager (Microsoft* Windows* Operating 

System) ............................................................................................................ 49

Hard Drive(s) are not Recognized  ............................................................................... 49
Bootable CD-ROM Disk Is Not Detected ..................................................................... 49
LED Information ........................................................................................................... 50
BIOS POST Beep Codes  ............................................................................................ 50

Appendix D: LED Decoder ....................................................................................... 53

Appendix E: Intel

®

 Server Issue Report Form  ....................................................... 59

Summary of Contents for NEXXUS4080AL

Page 1: ...NEXXUS4080AL User s Guide A Guide for Technically Qualified Assemblers of VXTECH Products 27176 N4080AL_27176_USG_R_1_1 doc December 2006 Printed in Canada ...

Page 2: ...th may occur VXTECH may make changes to specifications and product descriptions at any time without notice VXTECH server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling VXTECH s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is th...

Page 3: ...e Warnund Sicherheitshinweise in diesem Dokument bevor Sie eine der Anweisungen ausführen Consignes de sécurité Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction Instrucciones de seguridad importantes Lea todas las declaraciones de seguridad y precaución de este documento antes de realizar cualquiera de las instrucci...

Page 4: ...4080AL User s Guide 重要安全指导 在执行任何指令之前 请阅读本文档中的所有注意事项及安全声明 和 或 http support intel com support motherboards server sb CS 010770 htm 上的 Intel Server Boards and Server Chassis Safety Information Intel 服务器主板与服务器机箱安全信息 ...

Page 5: ... result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boards Alwa...

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Page 7: ...ities that are shipped with the board or that may be required to update the system This includes how to navigate through the BIOS Setup screens how to perform a BIOS update and how to reset the password or CMOS Information about the specific BIOS settings and screens is available in the Intel 5000 Series Chipsets Server Board Family Datasheet See Additional Information and Software for a link to t...

Page 8: ... 3 Configuration Jumpers 5 Intel Light Guided Diagnostics 7 Back Panel Connectors 8 RAID Support 9 Hardware Requirements 10 Processor 10 Memory 11 Power Supply 13 Optional Hardware 13 Intel RAID Activation Key 13 Hard Disk Drives 13 Intel Remote Management Module and RMM NIC 13 Intel Local Control Panel 14 Chapter 3 Server Utilities 15 Using the BIOS Setup Utility 15 Starting Setup 15 If You Canno...

Page 9: ...CE Declaration of Conformity 38 Taiwan Declaration of Conformity BSMI 38 Korean Compliance RRL 39 CNCA CCC China 39 Restriction of Hazardous Substances RoHS Compliance 40 End of Life Product Recycling 40 Appendix C Troubleshooting 41 Resetting the System 41 Problems following Initial System Installation 42 First Steps Checklist 42 Hardware Diagnostic Testing 43 Verifying Proper Operation of Key Sy...

Page 10: ...ms with Application Software that Ran Correctly Earlier 48 Devices are not Recognized under Device Manager Microsoft Windows Operating System 49 Hard Drive s are not Recognized 49 Bootable CD ROM Disk Is Not Detected 49 LED Information 50 BIOS POST Beep Codes 50 Appendix D LED Decoder 53 Appendix E Intel Server Issue Report Form 59 ...

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Page 12: ...D Descriptions 9 Table 4 Setup Menu Key Use 16 Table 5 Product Certification Markings 36 Table 6 Resetting the System 41 Table 7 LED Information 50 Table 8 POST Error Beep Codes 50 Table 9 Error Beep Codes Generated by Intel Remote Management Module 51 Table 10 POST Progress Code LED Example 53 Table 11 Diagnostic LED POST Code Decoder 54 ...

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Page 14: ...k Panel Connectors 8 Figure 7 DIMM Configuration Diagram 11 Figure 8 Four DIMM Configuration Example 12 Figure 9 Clear Password Jumper 19 Figure 10 Clear CMOS Jumper 20 Figure 11 Installing the Memory 22 Figure 12 ILifting the Processor Socket Handle 24 Figure 13 Installing the Processor 24 Figure 14 Removing the Socket Cover 25 Figure 15 Installing the Heat Sink 26 Figure 16 Replacing the Backup ...

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Page 16: ...in features of the Intel Server Board S5000PAL This chapter provides a photograph of the product a list of the server board features and diagrams showing the location of important components and connections on the server board Figure 1 Intel Server Board S5000PAL ...

Page 17: ...ons One USB port header which supports two USB 2 0 ports One DH10 Serial A header Six Serial ATA 150 connectors with integrated RAID 0 1 support One ATA 100 44 pin connector for optical drive support SSI compliant 24 pin control panel header SSI compliant 24 pin main power connector supporting the ATX 12V standard on the first 20 pins I O Controll National Semiconductor PC87427 controller Video On...

Page 18: ...NEXXUS4080AL User s Guide 3 Connector and Component Locations TP02071 M N O L J K V U S T R W Q P PP MM LL KK II HH GG FF EE DD CC BB AA Z Y X B A E D F H G C I NN OO QQ JJ ...

Page 19: ...cessor 2 Socket Q Processor Fan 1 Header R Voltage Regulator Heat Sink S Processor Fan 2 Header T Bridge Board Connector U ATA 100 Optical Drive Connector Power IO V System Fan 2 Header W CPU Power Connector X Main Power Connector Y Battery Z Power Supply Management Connector AA Dual Port USB 2 0 Header BB System Fan 1 Header CC 24 pin SSI Control Panel Connector DD SATA Port 0 EE SATA Port 1 FF S...

Page 20: ...t Jumper Jumper Name Jumper Purpose BIOS Select If pins 1 2 are jumpered the BIOS in the lower bank will be selected on the next reset These pins should be jumpered on 2 3 for normal operation TP02087 3 BIOS Select 1 2 Force Lower Bank 2 3 Normal Operation Default 3 J3H1 ...

Page 21: ...mal operation Password Clear If pins 2 3 are jumpered administrator and user passwords will be cleared on the next reset These pins should be jumpered on 1 2 for normal operation BMC Force Update Mode If pins 2 3 are jumpered BMC Force Update Mode is enabled These pins should be jumpered on 1 2 for normal operation TP02080 3 2 Password Reset J1D2 J1D3 3 2 Clear CMOS BMC Force Update Mode 3 2 J1D1 ...

Page 22: ...e LEDs turn on amber only if a failure occurs Figure 5 Light Guided Diagnostic LEDs AF000644 DIMM A1 DIMM A2 DIMM B1 DIMM B2 DIMM C1 DIMM C2 DIMM D1 DIMM D2 CPU 2 Socket CPU 1 Socket G D E F I J H K N L M C B A POST Code LEDs B ID LED C Status LED D DIMM A1 Fault E DIMM A2 Fault F DIMM B1 Fault G DIMM B2 Fault H DIMM C1 Fault I DIMM C2 Fault J DIMM D1 Fault K DIMM D2 Fault L CPU 1 Fault M CPU 2 Fa...

Page 23: ...080AL User s Guide Back Panel Connectors Figure 6 Back Panel Connectors A Mouse B Keyboard C Serial Port B D NIC 1 10 100 1000 Mb E NIC 2 10 100 1000 Mb F Video G USB Port 6 H USB Port 5 TP02081 A F C D E G H B ...

Page 24: ...the option Configure SATA as RAID The Intel Embedded Server RAID Technology II feature provides RAID modes 0 1 and 10 For RAID 0 1 and 10 enclosure management is provided through the SATA_SGPIO connector on the server board when a cable is attached between this connector on the server board and to the backplane or I2 C interface If RAID 5 is desired the optional Intel RAID Activation Key AXXRAKSW5...

Page 25: ... your system must meet the requirements outlined below For a list of qualified components see the links under Additional Information and Software Processor One or two Dual Core Intel Xeon processors 5000 sequence For a complete list of supported processors see the links under Additional Information and Software ...

Page 26: ...ss consecutive channels starting with the lowest numbered slot in each channel Slots A1 and B1 are paired followed by slots C1 and D1 For performance reasons when configuring four DIMMs DIMM pairs A2 and B2 should never be populated before DIMM pair C1 and D1 A four DIMM configuration should be populated as A1 and B1 C1 and D1 See Figure 8 for a four DIMM configuration example TP02325 Branch 1 Bra...

Page 27: ...e that supports memory mirroring and memory on line sparing Both memory mirroring and memory on line sparing provide a way to prevent data loss in case a DIMM fails With memory mirroring the system maintains two copies of all data in the memory subsystem If a DIMM fails the data is not lost because the second copy of the data is available from the mirrored DIMM in the opposite channel The system w...

Page 28: ...sk Drives The server board provides six SATA ports The six SATA ports are near the rear left side of the server board See the documentation included with your server chassis for additional drive information and drive installation instructions Intel Remote Management Module and RMM NIC The Intel Remote Management Module and the RMM NIC plug into connectors on the server board and act as components ...

Page 29: ...Self Test POST you will see this prompt Press F2 to enter SETUP In a third condition when CMOS NVRAM has been corrupted you will see other prompts but not the F2 prompt Warning CMOS checksum invalid Warning CMOS time and date not set In this condition the BIOS will load default values for CMOS and attempt to boot If You Cannot Access Setup If you are not able to access BIOS Setup you might need to...

Page 30: ...ithout displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboard but it has the same effect Enter Execute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected feature has a value field or to select a sub field for multi valued features like time a...

Page 31: ... be followed to return the system to service See Additional Information and Software for a link to necessary software and instrutions Recording the Current BIOS Settings 1 Boot the computer and press F2 when you see the message Press F2 Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program Note Do not skip step 2 You will need these settings to configure your com...

Page 32: ...tion Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is completed Note You may encounter a CMOS Checksum error or other problem after reboot If this happens shut down the system and boot it again CMOS checksum errors require that you enter Setup check your settings save your settings and exit Setup Clearing the Password I...

Page 33: ...e reset by going into BIOS setup Clearing the CMOS If you are not able to access the BIOS setup screens the CMOS Clear jumper will need to be used to reset the configuration RAM 1 Power down the system and disconnect the AC power 2 Open the server 3 Move the jumper from the normal operation position CMOS Clear by BMC at pins 1 and 2 to the CMOS Clear Force Erase position covering pins 2 and 3 TP02...

Page 34: ...per to the CMOS Clear by BMC location covering pins 1 and 2 6 Close the server chassis 7 Reconnect the AC power and power up the system 8 The CMOS is now cleared and can be reset by going into the BIOS setup TP02080 3 2 Password Reset J1D2 J1D3 3 2 Clear CMOS BMC Force Update Mode 3 2 J1D1 Disable Enable ...

Page 35: ... B2 DIMM C1 DIMM C2 DIMM D1 and DIMM D2 starting from the center of the board See Memory for a discussion of the memory requirements and options See Additional Information and Software for a link to the list of tested DIMMs Installing DIMMs To install DIMMs follow these steps 1 Observe the safety and ESD precautions in Safety Information 2 Turn off all peripheral devices connected to the server Tu...

Page 36: ...notch on the bottom edge of the DIMM with the key in the DIMM socket The arrow in the inset in Figure 7 is pointing to the key in the socket 9 Insert the bottom edge of the DIMM into the socket 10 When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place Make sure the clips are firmly in place TP02072 DIMM A1 Socket DIMM A2 Socket DIMM B1 Socket DIMM...

Page 37: ...t and store it in an anti static package 7 Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets 8 Replace the server s cover and reconnect the AC power cord See the documentation that came with your server chassis for instructions on installing the server s cover Installing or Replacing the Processor Caution Processor must be appropriate You may damage the server...

Page 38: ...C power cord from the server 4 Remove the server s cover See the documentation that came with your server chassis for instructions on removing the server s cover 5 Locate the processor socket and raise the socket handle completely see Figure 12 Figure 12 ILifting the Processor Socket Handle 6 Raise the CPU load plate see Figure 13 Figure 13 Installing the Processor Note Do not touch the socket pin...

Page 39: ...ure the alignment triangle mark and the alignment triangle cutout align correctly 8 Remove the protective socket cover see Figure 14 Note Retain the protective socket cover for use when removing a processor that will not be replaced Figure 14 Removing the Socket Cover 9 Lower the CPU load plate and lower the socket lever completely TP02076 A B ...

Page 40: ...sely screw in the captive screws on the heat sink corners in a diagonal manner Do no fully tighten one screw before tightening another 3 Gradually and equally tighten each captive screw until each is firmly tightened Figure 15 Installing the Heat Sink 4 Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets 5 Replace the server s cover and reconnect the AC pow...

Page 41: ...the server board 6 Loosen the four captive screws on the corners of the heat sink 7 Twist the heat sink slightly to break the seal between the heat sink and the processor 8 Lift the heat sink from the processor If it does not pull up easily twist the heat sink again Do not force the heat sink from the processor Doing so could damage the processor 9 Lift the processor lever 10 Raise the CPU load pl...

Page 42: ...eries according to manufacturer s instructions Advarsel Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren Advarsel Lithiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandøren Varning Explosionsfar...

Page 43: ...n removing the server s cover 5 Insert the tip of a small flat bladed screwdriver or an equivalent under the tab in the plastic retainer Gently push down on the screwdriver to lift the battery 6 Remove the battery from its socket Figure 16 Replacing the Backup Battery 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package and being careful to observ...

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Page 45: ...Appendix A Getting Help World Wide Web http www vxtech com Telephone U S and Canada 1 877 VXTECH8 ...

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Page 47: ...ct is required to comply with Class A emission requirements as it is intended for a commercial type market place Intel targets 10db margin to Class A Limits The Intel Server Board S5000PAL has been has been tested and verified to comply with the following electromagnetic compatibility EMC regulations when installed a compatible Intel host system For information on compatible host system s see Inte...

Page 48: ...tion of Conformity Australia MED Declaration of Conformity New Zealand BSMI Certification Taiwan GOST Listed on one System License Russia Belarus Listed on one System License Belarus RRL Certification Korea Ecology Declaration International Product Regulatory Compliance Markings This product is provided with the following Product Certification Markings Table 5 Product Certification Markings Regula...

Page 49: ... limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If th...

Page 50: ...h cables connected to peripherals that are not shielded and grounded may result in interference to radio and TV reception Industry Canada ICES 003 Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur Apparelis Numériques NMB 003 édictee par le Ministre Canadian des Communications Thi...

Page 51: ...icate from local Intel representative 3 Name of Certification Recipient Intel Corporation 4 Date of Manufacturer Refer to date code on product 5 Manufacturer Nation Intel Corporation Refer to country of origin marked on product CNCA CCC China The CCC Certification Marking and EMC warning is located on the outside rear area of the product 声明 此为A级产品 在生活环境中 该产品可能会造成无 线电干扰 在这种情况下 可能需要用户对其干扰采 取可行的措施 ...

Page 52: ...roved pending RoHS exemption applies Note RoHS implementing details are not fully defined and may change Threshold limits and banned substances are noted below Quantity limit of 0 1 by mass 1000 PPM for Lead Mercury Hexavalent Chromium Polybrominated Biphenyls Diphenyl Ethers PBDE Quantity limit of 0 01 by mass 100 PPM for Cadmium End of Life Product Recycling Product recycling and end of life tak...

Page 53: ...t that may help with your diagnostics See Additional Information and Software for a link to this software If you are unable to resolve your server problems on your own see Getting Help for assistance Resetting the System Before going through in depth troubleshooting attempt first to perform reset your system using one of the methods below Table 6 Resetting the System To do this Press Soft boot res...

Page 54: ...e all jumper and switch settings on add in boards and peripheral devices correct To check these settings refer to the manufacturer s documentation that comes with them If applicable ensure that there are no conflicts for example two add in boards sharing the same interrupt Are all peripheral devices installed correctly If the system has a hard disk drive is it properly formatted or configured Are ...

Page 55: ...monitor 4 If the operating system normally loads from the hard disk drive make sure there is no CD ROM DVD disk in the optical drive 5 If the power LED does light attempt to boot from a USB floppy or from a CD ROM disk 6 Turn on the system If the power LED does not light see Power Light Does Not Light Verifying Proper Operation of Key System Lights As POST determines the system configuration it te...

Page 56: ...ED might be defective or the connection from the control panel to the server board might be loose Have you securely plugged the server AC power cord into the power supply Some ATX power supplies have a power switch on the back of the power supply next to the fan If your system has one is it turned on Remove all add in cards and see if the system boots If successful add the cards back in one at a t...

Page 57: ...re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them If you are using an add in video controller board do the following 1 Verify that the video works using the onboard video controller 2 Verify that the video controller board is fully seated in the server...

Page 58: ...roperly connected to the server board Is the cable from the control panel board connected to the both the control panel board and to the server board Are the power supply cables properly connected to the server board Are there any shorted wires caused by pinched cables or have power connector plugs been forced into power connector sockets the wrong way Drive Activity Light Does Not Light Check the...

Page 59: ...ed Certain drivers may require interrupts that are not shared with other PCI drivers For these drivers it may be necessary to alter settings so that interrupts are not shared See the documentation that came with your PCI card s for information on changing interrupts Diagnostics pass but the connection fails Make sure the network cable is securely attached Make sure you specify the correct frame ty...

Page 60: ...equipment is unlikely especially if other software runs correctly Check the following Make sure the system meets the minimum hardware requirements for the software See the software documentation Make sure the software is properly installed and configured for the system See the software documentation Use only an authorized copy Unauthorized copies often do not work If you are running the software f...

Page 61: ... the drivers for the Intel chipsets onboard NICs and other components See Additional Information and Software for a link to the current drivers and chipset files Hard Drive s are not Recognized Check the following Make sure the drive is not disabled in BIOS Setup Make sure the drive is connected correctly and that is plugged into the power supply Make sure the drive is compatible See Additional In...

Page 62: ...lue Press ID LED button or use Server Management software to turn the LED on and off System Status Visible fault warning Control panel and board rear left corner Green or Amber Green No Fault Green blinking degraded condition Amber blinking non critical error Amber critical or non recoverable error Table 8 POST Error Beep Codes Number of Beeps Reason for Beeps and Action to Take 1 2 or 3 Memory er...

Page 63: ...tion to Take 1 Control panel CMOS clear has been initiated 1 5 1 1 Processor failure Reseat or replace the failed processor 1 5 2 1 No processor is installed or the CPU 1 socket is empty Reseat or replace the failed processor 1 5 2 3 Processor configuration error or CPU 1 socket is empty Reseat or replace the failed processor In a two processor system make sure the processors are identical 1 5 2 4...

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Page 65: ...n red and amber The POST codes are divided into two nibbles an upper nibble and a lower nibble Each bit in the upper nibble is represented by a red LED and each bit in the lower nibble is represented by a green LED If both bits are set in the upper and lower nibbles then both red and green LEDs are lit resulting in an amber color If both bits are clear then the LED is off In the below example BIOS...

Page 66: ...e initialization including AP 0x12h OFF OFF G R Starting application processor initialization 0x13h OFF OFF G A SMM initialization Chipset 0x21h OFF OFF R G Initializing a chipset component Memory 0x22h OFF OFF A OFF Reading configuration data from memory SPD on DIMM 0x23h OFF OFF A G Detecting presence of memory 0x24h OFF G R OFF Programming timing parameters in the memory controller 0x25h OFF G ...

Page 67: ...Ah G R G R Resetting PATA SATA bus and all devices 0x5Bh G R G A Reserved for ATA SMBUS 0x5Ch G A OFF R Resetting SMBUS 0x5Dh G A OFF A Reserved for SMBUS Local Console 0x70h OFF R R R Resetting the video controller VGA 0x71h OFF R R A Disabling the video controller VGA 0x72h OFF R A R Enabling the video controller VGA Remote Console 0x78h G R R R Resetting the console controller 0x79h G R R A Dis...

Page 68: ...iguring a fixed media device Removable Media 0xB8h A OFF R R Resetting removable media device 0xB9h A OFF R A Disabling removable media device 0xBAh A OFF A R Detecting presence of a removable media device IDE CDROM detection etc 0xBCh A G R R Enabling configuring a removable media device Boot Device Selection 0xD0 R R OFF R Trying boot device selection 0xD1 R R OFF A Trying boot device selection ...

Page 69: ...E4h R A R OFF Entered EFI driver execution phase DXE 0xE5h R A R G Started dispatching drivers 0xE6h R A A OFF Started connecting drivers DXE Drivers 0xE7h R A A G Waiting for user input 0xE8h A R R OFF Checking password 0xE9h A R R G Entering BIOS setup 0xEAh A R A OFF Flash Update 0xEEh A A A OFF Calling Int 19 One beep unless silent boot is enabled 0xEFh A A A G Unrecoverable boot failure S3 re...

Page 70: ...y 0x30h OFF OFF R R Crisis recovery has been initiated because of a user request 0x31h OFF OFF R A Crisis recovery has been initiated by software corrupt flash 0x34h OFF G R R Loading crisis recovery capsule 0x35h OFF G R A Handing off control to the crisis recovery capsule 0x3Fh G G A A Unable to complete crisis recovery Table 11 Diagnostic LED POST Code Decoder ...

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