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© INTEC Video Systems, Inc.  

Revision D Dec 2014

 

11

Troubleshooting and Maintenance 

Troubleshooting 

 

Display shows a white or blue screen:

 

Check the cables for obvious damage (i.e. cuts, 
crimping) and the connectors for corrosion or pin 
damage.  Make sure connectors are securely 
connected and free of debris. 
 
If spares are available, swap out one item at a time; 
the camera, controller and associated cabling. 
 

Display doesn’t light up – dark screen:

 

Check the red and black wires at the controller to 
make sure they are properly connected to the 
vehicle power and ground.  See if proper voltage is 
reaching the controller. 
 
See if the fuses on the controller are okay.  If not, 
replace with new fuses. The green LED on the 
controller will be illuminated if the individual power 
circuit is functioning properly. (See specification 
section of the controllers operation guide for the 
proper fuse rating). 
 
Make sure connectors are securely connected and 
free of debris. Check the cable for obvious damage.  
There should be no continuity between any of the 
wires inside the cable.  If shorting has occurred, the 
display and controller should always be returned for 
service and the cable replaced. 

 

Picture is blurry, out of focus or distorted: 

Check the camera and clean any dirt, dust or 
moisture found on the outside glass lens cover.  

If 

any moisture is visible on the inside of the 
camera, remove and return the camera to INTEC 
for service.

 

 
Adjust display controls (i.e. brightness and contrasts) 
to see if picture clears up. 
 
Check voltage on the red power wire to see if 
sufficient power is reaching the controller.  Low 
voltage may cause the picture to blur or darken. 

 
My shutter door will not open or close: 

Check the camera and clean away any excessive 
dirt, debris or snow and ice found on the outside of 
the camera. If the area is clear and the shutter still 
does not function there may be a problem with the 
shutter mechanism, the camera cable, or the monitor 
or controller 

 

I’ve experienced a short in my system and after 
correcting it my image is reversed (CVD Series 
Displays): 

After a short, it may be necessary to reset the 
display software. (Refer to the displays Software 
Guide on the Installation and Operation CD for 
instructions on resetting the menu). 
 
 

A continuous tone is heard through the remote 
and I have no remote control function (CVD 
Series Displays):: 

Turn the vehicle power off for 10 seconds and turn it 
back on. 
 
Check to make sure the remote control is connected 
properly. 

 

Preventative Maintenance 

The most effective way of reducing camera system 
failure is regular preventative maintenance. At least 
once every two weeks and/or every time the vehicle 
is in for its scheduled maintenance is recommended. 

Although it would be difficult to cover every possible 
scenario, the following are some examples to look 
for: 

1. Physical damage to the camera. Examples: 
cracked camera glass, bent front covers, damaged 
casing or brackets.  

2. Dirt or moisture on the camera’s glass. Cleaning 
the camera’s glass should be done with a clean, soft 
cloth to prevent scratching. For excessive dirt build 
up, you may need to rinse the camera glass with 
water or glass cleaner first. 

3. Scratched camera glass. Excessive scratches on 
the cameras glass can distort the image. Cameras 
with scratched glass should be returned to INTEC 
for service. 

4. Moisture behind the camera glass.  

If this is found, simply removing the cover and wiping 
off the glass will not solve the problem. Repairing 
the source of where the moisture is coming into the 
camera is the only way to prevent it from happening 
again. The camera should be returned to INTEC for 
service.  

5. Damage to the cable and the connector seal. This 
includes the main cable as well as the camera and 
monitor pigtails. Examples: Cuts or abrasions in the 
cable, cuts in the connector seal or a connector seal 
that has come loose.  

Summary of Contents for CVC240HXL Series

Page 1: ...nd Operation Guide Please read this guide carefully before use and keep it for future reference Remember to complete and mail the owner registration form Installer Please give this manual to the user...

Page 2: ...OVERVIEW 6 FEATURES 6 SPECIFICATIONS 6 INSTALLATION INSTRUCTIONS 7 WIRING DIAGRAM 7 CAMERA INSTALLATION 7 CABLE INSTALLATION 8 CONNECTOR ALIGNMENT 9 HIROSE ALIGNMENT 9 XL MIL SPEC ALIGNMENT 9 IMAGE O...

Page 3: ...les to connect the components of the system Use of other than INTEC specified and supplied components and cabling could be dangerous and result in damage to the system components and void the warranty...

Page 4: ...extend out past the vehicle as this can cause injury if it were to come in contact with people walking around the vehicle Never use fuses of a larger rating than those supplied with your Car Vision Sy...

Page 5: ...Parts List 1 2 3 4 5 1 CVC240HXL or CVC240SHXL includes all items shown 2 Camera Mounting Bolt Set Part CV230CBFB 3 Bracket Bushing B Part CV230CBBB 4 Bracket Bushing A Part CV230CBBA 5 Camera Mounti...

Page 6: ...nd frost away from the camera and allow cold weather operation Eight Year Warranty covers this heavy duty extended life camera Optional Automatic Shutter protects lens from dirt and dust when not in u...

Page 7: ...bottom of the display screen If this is not possible mount the camera in a fashion that will give the driver the best possible view of the area behind the vehicle while still aligning the rear most pa...

Page 8: ...ng the waterproof XL or H cables and connectors so that heat shrinking is not necessary DO NOT use electrical tape slotted plastic conduit or silicon only as a weatherproofing They may protect the con...

Page 9: ...cable jack shown below When making a connection align the arrow on the outer shell of the mating cable connector seen below with the alignment arrow on the face of the mating connector and push until...

Page 10: ...ht side at 90 off of the front would usually require a true image to be displayed But set the camera to 91 off of the front and a mirror image may be required Be sure to confirm the image s displayed...

Page 11: ...e shutter still does not function there may be a problem with the shutter mechanism the camera cable or the monitor or controller I ve experienced a short in my system and after correcting it my image...

Page 12: ...tative will check to see if you tried the in field adjustments and may offer alternative solutions for you to try If these solutions don t work you may be asked to send some or all of your system to I...

Page 13: ...PREPAID AND INSURED IN ACCORDANCE WITH THE INSTRUCTIONS SET FORTH IN THE SERVICE INFORMATION SECTION OF THIS GUIDE THERE SHALL BE NO OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING ANY IMPLIED WARRANT...

Page 14: ..._______ How did you hear about the INTEC Car Vision System INTEC _____ Distributor Dealer _____ Trade Show _____ Magazine Ad _____ Article ______ Other equipment user _____ Friend _____ Previous exper...

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