INSTEON KeypadLinc Dimmer User’s Guide
Page 36 of 39
Problem
Possible Cause
Solution
Remove the X10 Primary Address or X10 Scene
Address from KeypadLinc Dimmer.
When I try to turn on my
light with another
Controller, the light turns
on, then back off.
KeypadLinc Dimmer may be
set up with an INSTEON On-
Level at a high brightness
and an X10 Primary or Scene
Address On-Level at a low
brightness.
Remove the X10 Address from the button on your
INSTEON Controller so it doesn’t send both INSTEON
and X10 commands.
If the INSTEON Device is still available, unlink it from
KeypadLinc Dimmer by following the directions in the
section
Unlinking a Controlled INSTEON Device from
KeypadLinc Dimmer
, above.
When I press a button on
my KeypadLinc Dimmer,
it takes a long time for
other INSTEON Devices
it is controlling to
respond.
You may have removed an
INSTEON Device that your
KeypadLinc Dimmer is trying
to operate. KeypadLinc
Dimmer is re-trying the
missing INSTEON Device.
Reset KeypadLinc Dimmer by following the directions in
the section
Resetting KeypadLinc Dimmer to Its Factory
Default Settings
, above.
My KeypadLinc Dimmer
doesn’t respond to X10
address A1 when I first
set it up.
Unlike previous X10-only
products, KeypadLinc
Dimmer does not have an
X10 Primary Address set up
at the factory.
Set up an X10 Primary Address by following the
instructions in the section
Setting the X10 Primary
Address
.
I’m having difficulty
performing advanced
X10 programming
The X10 “MNOP” house and
unit codes were sent in the
wrong order.
Don’t hold down the buttons on your X10 controller too
long, to avoid duplicate codes being sent.
The bulb filaments are vibrating. Use rough-service,
130-volt, or appliance grade bulbs to reduce the noise.
The load is buzzing
when on or dim.
The dimming component
inside KeypadLinc Dimmer
“chops” the power line sine
wave to reduce the power.
Run KeypadLinc dimmer in the “full-on” mode or switch
to a non-dimming SwitchLinc Relay.
Pull the SET Button on KeypadLinc Dimmer all the way
out for 10 seconds to air-gap it, then push it back in
without pushing it all the way down.
KeypadLinc Dimmer is
locked up.
A surge or excessive noise
on the power line may have
glitched it.
If the above doesn’t work, see
Resetting KeypadLinc
Dimmer to Its Factory Default Settings
, above.
KeypadLinc Dimmer is
getting warm to the
touch.
It is normal for wall dimmers
to get warm (but not hot).
KeypadLinc Dimmer will dissipate about 1 Watt per 100
Watts controlled. Using metal junction boxes, removing
insulation around the outside of the box, or controlling a
smaller load can help lessen the heat.
If you have tried these solutions, reviewed this User’s Guide, and still cannot resolve an issue you’re
having with KeypadLinc Dimmer, please:
•
Call: Tech. Support @ 1-800-SMARTHOME (800-762-7846)
•
Contact Us Online:
http://www.smarthome.com/contactus.html
