11. TROUBLESHOOTING
Symptom
Resolution
Sensor won’t link to
responders
Move a dual-band INSTEON device (e.g.
Access Point) closer to the Motion Sensor
Sensor won’t
control linked
responders
a) Make sure LED flashes to confirm it has
power and is sensing motion
b) Sensor is in night-only mode (and it is “day”)
c) Move a dual-band INSTEON device (e.g.
Access Point) closer to the Motion Sensor
d) Sensor is in its 1 minute countdown
LED flashing rapidly
after motion is
detected
Sensor did not receive an acknowledgement
from one or more linked devices. If this occurs
repeatedly you may need to move a dual-band
INSTEON device closer to the Sensor or you
may need to unlink a device which is no longer
in use in your home. If the INSTEON
responders are no longer available, you may
either use a software application or perform a
factory reset to remove the unwanted links.
LED not flashing
upon motion
a) You may need to wait up to 8 seconds to
see the flash
b) Battery may need to be replaced
Not sensing motion
a) Light detected and unit is in night-only mode
b) Motion Sensor Aimed too low
c) Temperature too high, or low (sensor needs
to be able to distinguish between what is
being sensed and its surroundings
d) See Locating Tips section
LED is double
flashing upon
motion
Low battery warning, replace with fresh battery
TECHNICAL SUPPORT
Skylink has contracted with Smarthome for support of the INSTEON
Motion Sensor. Customers should contact Smarthome for technical
support.
1.
www.smarthome.com
(product page, help desk, wiki, live chat)
2. email at [email protected]
3. 1-800-SMARTHOME (800-762-7846)
8. REMOVE CONTROL OF INSTEON
UNLINKING FROM INSTEON RESPONDERS
1.
Press & hold the Set button on Sensor for 5 seconds (until red LED
behind sensor lens begins blinking) and release
2.
Press & hold the Set button on Sensor for an additional 5 seconds
(until the LED changes its blink pattern – it will now be on longer
than off)
3.
Press & hold set button on INSTEON responder you would like to
unlink (until its LED blinks)
4.
Motion Sensor’s LED will stop blinking (if not try step 3 again)
5.
Test by tapping the Sensor’s set button. Taps should no longer
control the unlinked device.
14. CUSTOMER SERVICE
RETURN UNIT TO FACTORY SETTINGS
1.
If possible, unlink from all responders before proceeding
2. Remove
battery
3. Wait
15
seconds
4.
While pressing & holding the Set button, re-attach the battery and
continue holding the Set button
5.
After around 2 seconds, the LED will turn on and stay on for about 3
seconds. Once the LED turns off, release the Set button
12. FACTORY RESET
P/N. 2420M Rev.0101208
©2008 SKYLINK GROUP
BEST LOCATIONS
Select a detector location that will provide the coverage required while
keeping in mind the following potential problems:
1.
Reflective Surfaces - Do not aim the detector at reflective surfaces
such as mirrors or windows as this may distort the coverage pattern
or reflect sunlight directly onto the detector.
2. Air
Flow - Avoid locations that are subject to direct high air flow such
as near an air duct outlet.
3. Moisture - Do not locate the detector near sources of steam or oil.
4. Sunlight - Do not aim the detector such that it will receive direct or
reflected (mirror) sunlight.
5. Obstruction - Do not limit the coverage by large objects within the
detection area such as plants or filing cabinets.
6. Pet
Rejection - Do not aim the detector at a stairway which a pet has
access to and do not place furniture or objects higher than 3 ft / 0.9
m, which a pet can climb onto (e.g. a cat on a couch), closer than 6 ft
/1.8 m to the detector.
7. Fireplace - Do not locate the detector near a fireplace due to the light
and heat.
8.
Snow or Ice – Snow or ice on the Fresnel lens may interfere with
Motion Sensor’s ability to detect motion.
9. Dirt – Dirt on the Fresnel lens may interfere with Motion Sensor’s
ability to detect motion.
10. LOCATING TIPS
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any interference received,
including interference that may cause undesired operation.
WARNING
Changes or modifications to this unit voids the user’s authority to operate
this product and the manufacturer’s warranty
13. FCC
9. DETECTING AREA
