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24  CardBus Enhanced Wireless Network Adapter

 

 

Troubleshooting 

Should a problem be encountered that cannot be resolved using the 
‘Troubleshooting’ section of this manual, click the Troubleshooting tab (

Figure 

20

).  

 

Figure 20. Troubleshooting

 

A diagnosis program will run and display a diagnostic message. Follow the on-
screen instructions to send the message, together with a description of the 
symptoms, to NDC’s technical support via e-mail. 

Summary of Contents for NWH1022

Page 1: ...mm Corporation 4th Fl No 24 2 Industry East Road IV Science based Industrial Park Hsinchu Taiwan R O C Technical Support E mail techsupt ndc com tw NDC World Wide Web http www ndclan com tw CardBus En...

Page 2: ...ct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet...

Page 3: ...hould contain the following items One InstantWave NWH1022 CardBus enhanced wireless network adapter with integrated antenna Four floppy disks one containing drivers two containing the InstantWave High...

Page 4: ...ninstalling the Driver from Windows Me 10 INSTALLATION IN WINDOWS 2000 10 Uninstalling the Driver from Windows 2000 11 INSTALLATION IN WINDOWS XP 11 Uninstalling the Driver from Windows XP 11 THE INST...

Page 5: ...CardBus Enhanced Wireless Network Adapter v NDC LIMITED WARRANTY 32 SPECIFICATIONS 34 APPENDIX 36 INDEX 37...

Page 6: ...1 8 FIGURE 9 ADD NEW HARDWARE WIZARD 2 9 FIGURE 10 ADD NEW HARDWARE WIZARD 3 9 FIGURE 11 CHOOSE DESTINATION LOCATION 13 FIGURE 12 INSTANTWAVE HIGHRATE UTILITY 14 FIGURE 13 TOOLBAR 15 FIGURE 14 PREFER...

Page 7: ...tWave 11 Mbps Wireless Workgroup Bridge NWH6210 InstantWave 11 Mbps Wireless Ethernet Client NWH2210 InstantWave 11 Mbps Wireless Secure Router NWH8010 InstantWave 11 Mbps Wireless PC Card NWH1010 Ins...

Page 8: ...y would on a regular wired network The wireless operation of the network is totally transparent Figure 1 depicts a typical ad hoc network scenario Figure 1 An Ad Hoc Network Infrastructure Network An...

Page 9: ...bnet of a large network and may be made up of overlapping wireless cells Wireless nodes can roam freely within the same domain without disconnecting from the network Figure 3 depicts a common wireless...

Page 10: ...s slot Insert the adapter with its 68 pin connector facing the slot and the label facing up step2 Repeat the above procedure for each of the other computers to be networked LEDs The adapter has two li...

Page 11: ...sked to insert the Windows installation CD ROM during installation of the driver A message about certification of the driver may appear during installation in some versions of Windows This message can...

Page 12: ...4 Choose Search for the best driver for your device Figure 5 Click Next to open the following window Figure 6 Figure 6 Add New Hardware Wizard 3 step5 Insert the driver disk Check Floppy disk drives c...

Page 13: ...ly remove the adapter and driver from your system you will need to physically remove the adapter with the system powered off The hardware removal procedure is the reverse of the hardware installation...

Page 14: ...ollowing procedure to install the driver in Windows Me step1 Turn on the power and start Windows Me step2 Windows Me will detect the adapter The Add New Hardware Wizard will open Figure 8 Figure 8 Add...

Page 15: ...arch for the best driver for your device and check Specify a location Assuming the floppy drive is drive A type a win98 the driver is the same as that for Windows 98 step5 Insert the adapter driver di...

Page 16: ...lick the Network icon then highlight the entry TI ACX100 WLAN Adapter step2 Click the Remove button to remove the adapter driver step3 Click OK The system will ask you to restart the PC Click Yes Inst...

Page 17: ...e adapter The hardware removal procedure is the reverse of the hardware installation procedure on page 4 Installation in Windows XP step1 Turn on the power to the PC and start the Windows XP operating...

Page 18: ...ntry TI ACX100 WLAN Adapter in the Network Adapters section step3 Click the right mouse button and select Uninstall step4 Click OK to confirm the device removal step5 Click OK to close Device Manager...

Page 19: ...d security WEP The Site Survey tool allows users to view existing groups domain name SSID of wireless cells in a domain It provides the option to manually join a particular group in the network Tools...

Page 20: ...lity setup screen step5 Click OK to complete the installation Using the HighRate Utility The InstantWave HighRate Utility toolbar appears in the top right corner of the screen whenever the computer is...

Page 21: ...fic Monitor Site Survey step5 Right click the InstantWave toolbar s title bar Four functions are available Move is used to move the toolbar to a suitable screen position Close is used to close the too...

Page 22: ...e taskbar Figure 15 Figure 15 Lamp Icon The color of the icon indicates the wireless adapter s current status Color Status Red The wireless adapter or the driver is not working properly Yellow Fair si...

Page 23: ...eferences and Help Adapter Properties Click the Adapter Properties icon on the InstantWave utility toolbar to open the Adapter Properties window Figure 16 Adapter Properties allows the user to view th...

Page 24: ...ive and should not contain any spaces Empty SSID Clears the SSID list Transmission Rate The speed at which the data packets are transmitted by the client or AP You can set this to 1Mb that is 1 megabi...

Page 25: ...17 Figure 17 Adapter Properties Advanced Information The window is divided into three sections as described below Type and Version This section shows the driver and firmware version numbers and the k...

Page 26: ...shows whether the client is connected to an AP or not If connected it also shows the BSSID Basic Service Set ID address of the AP This is also the AP s MAC address Current Channel Channel number is th...

Page 27: ...current wireless transmission rate Signal Strength Displays the signal strength level Rescan Clicking Rescan forces the client to rescan for an access point with the same domain name on a different ch...

Page 28: ...work access In order to decode transmissions each wireless client on the network must use exactly the same key Disabled default Stations and APs communicate without any data encryption 40 bit WEP Stat...

Page 29: ...Key 2 Key 3 and Key 4 You must select the key currently being used on the network If you do not select a key Key 1 will be selected For 128 and 256 bit WEP a single key will be generated The second w...

Page 30: ...d using the Troubleshooting section of this manual click the Troubleshooting tab Figure 20 Figure 20 Troubleshooting A diagnosis program will run and display a diagnostic message Follow the on screen...

Page 31: ...lick the Scan button The Signal Strength column shows either green strong signal or yellow average signal Figure 21 Site Survey Scan Click Scan to obtain and display updated BSSID information You may...

Page 32: ...tor Station Traffic Monitor This tool lets you monitor the throughput of the wireless station Figure 23 Figure 23 Station Traffic Monitor The tool shows the amount of data transmitted received from to...

Page 33: ...latest releases To upgrade the InstantWave adapter driver or utility you need to uninstall the current driver or utility first See the index last pages in this guide to find the location of detailed...

Page 34: ...n the computer s CardBus slot 2 Uninstall and reinstall the adapter to see if the error persists If it does uninstall the adapter and reinstall it in another slot and if possible try the adapter in an...

Page 35: ...to have the same security setting Disabled 40 bit WEP 128 bit WEP or 256 bit WEP and WEP key if WEP is enabled See Encryption page 21 The wireless network is often interrupted the InstantWave Lamp ico...

Page 36: ...e NWH1022 adapter under Windows 98 SE on my IBM ThinkPad X20 There was no problem while installing the driver or utility but when I reboot the notebook it seems hung frozen The IBM ThinkPad X20 and so...

Page 37: ...s if applicable Support from NDC If you have any problems that you cannot resolve with the information in troubleshooting or the FAQs at http www ndc com tw support faq htm Please note the following i...

Page 38: ...f the initial warranty period whichever is longer NDC shall not be liable under this warranty if its testing and examination disclose that the alleged defect in the product does not exist or was cause...

Page 39: ...r diagnosis or repair Services after Warranty Period After the warranty period expires all products can be repaired for a reasonable service charge The shipping charges to and from the NDC facility wi...

Page 40: ...ompliant Operating Systems Supported Microsoft Windows 98 Me 2000 XP Data Rate 22 11 5 5 2 1 Mbps with auto fallback Communication Method Half duplex Security 40 128 256 bit WEP data encryption LED In...

Page 41: ...America Europe and Extended Japan Band 2445 to 2475 MHz Spain 2446 5 to 2483 5 MHz France Transmitter RF Output Power 15 dBm typical Data Modulation Type BPSK 1 Mbps QPSK 2 5 5 11 Mbps PBCC 22 Mbps Da...

Page 42: ...numbers channel center frequencies and regulatory domains are shown in the table Channel Number Center Frequency MHz FCC Canada ETSI Spain France Japan 1 2412 O O O 2 2417 O O O 3 2422 O O O 4 2427 O...

Page 43: ...13 I Icons 15 Infrastructure Network 2 Installation 4 HighRate Utility 13 in Windows 2000 10 in Windows 98 5 in Windows Me 8 in Windows XP 11 J Join 25 L Launch Utility on Startup 16 LEDs 4 Link Info...

Page 44: ...on Rate 18 Troubleshooting 28 Type and Version 19 U Uninstalling from Windows 2000 11 from Windows 98 7 from Windows Me 10 from Windows XP 11 the InstantWave Utility 26 Upgrades 27 Using the Utility P...

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