Instant ACE NOVA User Manual Download Page 28

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Troubleshooting

Problem

Possible Reason

Solution

Error code
appears on
display

E01

Motor overheated, may
have run for too long.

Remove the pitcher from the blender base and wait a
few minutes for the motor to cool.

Contents may be too
thick.

Remove and re-seat the pitcher on the blender base.
Add thin liquid to pitcher.
Use the tamper to ease blending of thicker foods.

E02

Thermostat sensor error.

Remove and re-seat the pitcher on the blender base.
Allow the blender to rest for 5 minutes between
blending hot items and blending cold items.
Contact

Customer Care

E03

Dry heat in pitcher.

Remove and re-seat the pitcher on the blender base.
Add liquid when using a hot blending program.

E04

Power issue.

Contact

Customer Care

E05

Power issue.

Contact

Customer Care

E07

Motor is too hot.

Unplug the blender and allow it to cool before using
again.

Any other servicing should be performed by an authorized service representative.

Summary of Contents for ACE NOVA

Page 1: ...uards Product Specifications Initial Setup Product Parts and Accessories Program Settings Cleaning Before First Use Controls and Features Stacking Food Ingredients Blending Programs Tamping Food Ingredients Care and Cleaning Troubleshooting Warranty Contact Information ...

Page 2: ...lender to allow busy families and professionals alike to cook healthy delicious meals more easily and in less time We have partnered with chefs authors and bloggers to compile a collection of recipes that we hope you enjoy Happy cooking Robert J Wang Founder and Chief Innovation Officer Download the Instant Pot App Original Recipes New User Tips Getting Started Videos ...

Page 3: ...tory Default Settings 14 Status Messages 15 Cleaning Before First Use 16 Stacking Food Ingredients 17 Blending with the Instant Ace Nova 18 Manual Blending 18 Pulse Blending 19 Blending Dry Ingredients 19 Cold Blending 20 Hot Blending 21 Automatically Keep Food Warm After Cooking 22 Tamping Hot and Cold Ingredients 23 Blending Programs Overview 24 Care and Cleaning 25 Pulse Action Cleaning 25 Deep...

Page 4: ...e blender is ready to operate 8 Allow the appliance to cool before adding or removing parts before cleaning and before storage Proper maintenance is recommended after each use Refer to Care and Cleaning 9 Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions or is dropped or damaged in any manner This appliance has important markings on the plug blade The att...

Page 5: ...minute after the mixture starts to circulate in the pitcher Processing for longer periods can cause dangerous overheating 23 Never blend carbonated beverages Built up pressure from released gases can cause the pitcher to burst resulting in possible injury 24 Always operate the blender with the lid in place To add ingredients to the pitcher or to use the food tamper ensure the blender is off or pau...

Page 6: ... Do not overfill pitcher Keep hands away from lid openings to prevent burns 33 Scalding may occur if the lid or lid cap is removed when blending hot contents 34 Do not operate the blender while the pitcher is empty 35 Do not leave the appliance unattended while in use 36 CAUTION Lids and tampers are not interchangeable between different blenders 37 Prior to each use inspect appliance for cracks or...

Page 7: ...lbs 5 4 kg in 9 37L 8W 16 9H cm 23 8L 20 3W 42 9H WARNING THE FAILURE TO FOLLOW ANY OF THE IMPORTANT SAFEGUARDS AND THE IMPORTANT INSTRUCTIONS FOR SAFE USE IS A MISUSE OF YOUR APPLIANCE THAT CAN VOID YOUR WARRANTY AND CREATE THE RISK OF SERIOUS INJURY WARNING Electric shock hazard Use grounded outlet only DO NOT remove ground DO NOT use an adapter DO NOT use an extension cord Failure to follow ins...

Page 8: ...ve safety stickers from the blender base pitcher or lid Do not remove rating label from bottom of blender base Place the blender on a stable level surface Do not block the air vents at the bottom of the blender base Follow Care and Cleaning instructions in this manual to clean the appliance before first use CAUTION Never use the blender on a stovetop Do not place the blender on or close to a hot b...

Page 9: ...ke The control panel provides customizable programs Built in safety features include automatic shutoff and overheating protection among others Before using your blender verify that all parts are accounted for Illustrations are for reference only and may differ from the actual product Blender Lid 3 in 1 Food Tamper Strainer Bag Lid Cap Safety Lid Lock Lid Brace Measuring Cup and Tamper Handle Food ...

Page 10: ...rations are for reference only and may differ from the actual product Lid Brace Catch Blade Coupler Pitcher Handle Measurement Indicators Position Indicator Non Slip Foot Pads 8 Stainless Steel Blades Position Indicator Air Vent Control Panel Concealed Heating Element ...

Page 11: ...rt Program timer counts down manual Blend and Keep Warm counts up Temperature is displayed in ºF ºC Setting 1 or 2 applicable Smart Program indicates by Refer to Hot Blending for details Speed indicator bar displaying levels 1 10 2 Smart Programs Cold Blending Smoothie Crushed Ice Frozen Desserts Nut Oat Milk 1 5 2 2 3 4 ...

Page 12: ... 00 minutes of continuous blending Speed adjustable Refer to Manual Blending for details 4 The flame icon illuminates when a hot blending program is selected 5 Settings Pulse Clean Start Pause Cancel Keep Warm and buttons Refer to Program Settings for details ...

Page 13: ... for details Clean Fixed pattern pulse blending for easy cleaning Refer to Care and Cleaning Pulse Action Cleaning for details Manual Keep Warm The Keep Warm setting may be turned on manually to reheat the contents of the pitcher Keep warm may only be used with the glass pitcher 1 When in Standby press Keep Warm to turn the setting on 2 When the timer flashes use the buttons to adjust the warming ...

Page 14: ... factory default settings Reset Individual Smart Programs To reset the individual cooking programs to the manufacturer default settings press the Cancel button to ensure the Ace Nova blender is in Standby mode Press and hold the Program button for 5 seconds to reset the program The blender beeps twice when the reset is complete Reset All Smart Programs To reset all cooking programs to the manufact...

Page 15: ...lugged in and is in Standby mode Indicates that the Ace Nova blender is pre heating After a Smart Program has begun press Start Pause to pause the program Press again to resume the program End indicates that the Smart Program has ended Refer to Troubleshooting ...

Page 16: ...cher is seated correctly Note The blender will not start until the pitcher is properly seated and the lid is locked in place 5 Turn the lid cap counter clockwise then remove the lid cap from the lid 6 Add a minimal amount 1 2 drops of dish soap to the pitcher Too much dish soap may result in excess foam which can cause the pitcher to overflow 7 Fit the lid cap into the hole in the lid then turn th...

Page 17: ...nd then add dry ingredients after CAUTION To prevent risk of injury or damage to the blender do not attempt to grind hard non food items such as wood glass stone plastic or metal 6 5 4 3 2 1 Stacking Order 1 Liquids 2 Powders and Sweeteners protein fiber etc 3 Leafy Greens remove ribs and stems 4 Soft Ingredients yogurt nut butter tofu etc 5 Fresh Fruit Nuts and Seeds 6 Frozen Fruit and Ice Cubes ...

Page 18: ... ingredients refer to Stacking Food Ingredients 3 Place the lid on the pitcher and press down firmly then turn the lid clockwise until it clicks into place The lid braces located on the sides of the lid must fit over the glass lid brace catches located on the pitcher 4 Place the pitcher on the blender base 5 Press Blend to select the manual blending program 6 Use the buttons to adjust the blending...

Page 19: ...rt Pause Pulse motion blending begins with a gentle start and the timer counts in seconds Note The blending speed may be adjusted at any time 8 Press Cancel once the desired consistency is reached or wait until the program completes When the program completes the display indicates End Blending Dry Ingredients When blending dry goods make sure the pitcher blades lid and lid cap are completely dry S...

Page 20: ...lk Almond oat cashew pumpkin seed flax hazelnut hemp 1 Connect the power cord to a 120 V power source 2 Remove the lid and add recipe ingredients to the pitcher according to Stacking Food Ingredients 3 Place the lid on the pitcher and press down firmly then turn the lid clockwise until it clicks into place The lid braces located on the sides of the lid must fit over the glass lid brace catches loc...

Page 21: ... peaches Hard Vegetables carrots onions Brussels sprouts Rice Milk White Rice Milk Brown Rice Milk Soy Milk Soy Milk Soup Chunky Soup Creamy Soup 1 Connect the power cord to a 120 V power source 2 Remove the lid and add recipe ingredients to the pitcher 3 Place the lid on the pitcher and press down firmly then turn the lid clockwise until it clicks into place The lid braces located on the sides of...

Page 22: ...grams When automatic warming begins the timer begins counting from 00 00 to indicate the time passed up to 02 00 hours The blades stir intermittently throughout the Smart Program to ensure the contents are warmed evenly To turn automatic warming off select your desired hot blending Smart Program then press Keep Warm Note Keep warm can only be used when the glass pitcher is on the blender base WARN...

Page 23: ...ess Start Pause to resume Tamping hot ingredients 1 Follow steps 1 8 in Hot Blending 2 Press Start Pause to pause blending 3 When the contents stop turning carefully remove the lid from the pitcher 4 Use the food tamper to push food down from the sides of the pitcher towards the blades 5 Place the lid on the pitcher and press down firmly then turn the lid clockwise until it clicks into place The l...

Page 24: ...16 00 12 00 24 100 C 212 F 03 52 02 52 04 52 100 C 212 F Crushed Ice 00 44 00 30 00 56 NA Frozen Dessert 01 42 01 18 02 06 NA Soy Milk 25 14 23 14 28 14 100 C 212 F Rice Milk 07 49 06 49 09 49 100 C 212 F 17 49 15 49 20 49 100 C 212 F Nut Oat Milk 04 45 03 39 05 51 NA Soup 12 00 10 00 15 00 100 C 212 F 13 46 11 46 16 46 100 C 212 F ...

Page 25: ...y Glass Pitcher Blades are not removable Do not store food in the pitcher Do not wet bottom side of pitcher Ensure bottom of pitcher is dry before placing it on blender base Damp Cloth Only Blender Base Wipe exterior clean with a soft damp cloth Never fold the power cord Pulse Action Cleaning Use Clean to remove superficial food debris and residue from the pitcher Follow the steps in Cleaning Befo...

Page 26: ...ated on the pitcher Place the pitcher on the blender base 4 Allow the solution to sit for at least one hour 5 For regular deep cleaning select Clean If the food residue is especially stubborn select Soup then press Soup again to toggle to setting 2 6 Press Start to begin WARNING Do not immerse pitcher in water or other liquid and do not cycle through dishwasher Do not immerse blender base in water...

Page 27: ... agitate contents and ease blending Results are too watery Too much liquid Reduce the amount of liquid in your recipe Food is over processed Use Pulse to prevent over blending Shorten the blending time Blender will not power on Pitcher is not placed on base The pitcher must be in the correct position on the blender base Lid is not fully closed Place the lid on the pitcher and press down firmly the...

Page 28: ...cker foods E02 Thermostat sensor error Remove and re seat the pitcher on the blender base Allow the blender to rest for 5 minutes between blending hot items and blending cold items Contact Customer Care E03 Dry heat in pitcher Remove and re seat the pitcher on the blender base Add liquid when using a hot blending program E04 Power issue Contact Customer Care E05 Power issue Contact Customer Care E...

Page 29: ...gistration Please visit www instantappliances com support register to register your new Instant Brands appliance and validate your warranty within thirty 30 days of purchase You will be asked to provide the store name date of purchase model number found on the back of your appliance and serial number found on the bottom of your appliance along with your name and email address The registration will...

Page 30: ...fe operation of the appliance and will void this Limited Warranty This Limited Warranty does not apply in respect of any appliance or any part thereof that has been altered or modified unless such alterations or modifications were expressly authorized by an Instant Brands representative Limitation and Exclusions The liability of Instant Brands if any for any allegedly defective appliance or part s...

Page 31: ...oduct today instantappliances com support register Instant Brands Inc 11 300 Earl Grey Dr Suite 383 Ottawa Ontario K2T 1C1 Canada Contact Information 1 800 828 7280 support instantappliances com instantappliances com Chat instantappliances com store instantpot com ...

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