Troubleshooting
If you experience any problems with the cooker, need technical assistance or product
return information, please contact the Instant Pot support team using the methods
below:
• Create a support ticket:
www.InstantPot.com/support/
• Email:
• Call 1-800-828-7280 ext 2 for the customer care team.
You can also find tips, videos and FAQs on
www.InstantPot.com/faq/
The issues in the following tables do not always indicate a faulty cooker. Please examine
the cooker carefully before contacting the support for repair.
Difficulty with closing the lid
Problem
Possible reason
Sealing ring not installed
properly
Install securely in the sealing
ring rack.
Solution
Float valve in the popped-up
position
Slightly press the float valve
downward.
1
2
Difficulty with opening the lid
Pressure inside the cooker
Position the steam release
handle to the venting
position to reduce the
internal pressure. Open the
lid after the pressure is
completely released.
Float valve stuck at the
popped-up position
Press the float valve lightly
with a pen or long utensil.
23
Summary of Contents for IP-LUX 50
Page 1: ...User Manual LUX Series...
Page 2: ......
