20
10
Display remains blank
after connecting the
power cord
Bad power connection or no
power.
Inspect the power cord to
ensure a good connection,
check the power outlet is
active.
Cooker’s electrical fuse was
blown
Contact support online
11
All LEDs
flash with
a code
appearing
on screen
C1 code
Faulty temperature sensor
(cannot be detected)
Contact support online
C2 code
Faulty temperature sensor
(short circuited)
Contact support online
C5 code
Temperature is too high be-
cause inner pot is not placed
Put in the inner pot properly
Temperature is too high be-
cause there is no water in
inner pot
Put food and water in the
inner pot
C6 code
Faulty pressure sensor
Contact support online
12
Rice half cooked or too
hard
Too little water
Adjust dry-rice and water
ratio according to recipe
Cover opened prematurely
After cooking cycle com-
pletes, leave the cover on
for 5 more minutes
13
Rice too soft
Too much water
Adjust dry-rice and water
ratio according to recipe
14
Intermittent beeping
after the cooker starts
for a while
Indication of overheating.
The cooker has reduced the
heating temperature, and
may not reach cooking pres-
sure
Possibly starch deposits at
the bottom of the inner pot,
which have clogged heat
dissipation. Stop the cooker
and inspect the bottom of
the inner pot
Occasional ticking or
light cracking sound
The normal sound of power
switching and expanding
pressure board in changing
temperature
Nothing to be worried about
15
Wet inner pot bottom.
Wipe inner pot bottom dry
before cooking
Troubleshooting Table (Cont… )
Problem
Possible Reason
Solution
