Insignia ROKU TV NS-24ER310NA17 User Manual Download Page 28

Page: 28 / 115

NS-24ER310NA17/NS-24ER310CA17
NS-32DR310NA17/NS-32DR310CA17/NS-48DR510NA17

www.insigniaproducts.com

48"model

Make sure that your TV’s power cord is unplugged and all connected devices are turned off.

Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.

Connect an HDMI® cable (not provided) to an

HDMI

jack on the side of your TV and to the

HDMI

OUT

jack on the

cable or satellite box.

Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.

On the Home screen, press or to highlight the

HDMI 1

HDMI 2

, or

HDMI 3

tile, then press

Note

If your TV is the 24" or 32" model, go to

24" or 32" model

on page

Note

An HDMI® cable carries both audio and video. You do not need to use any
audio cables.

HDMI® cable

Cable or

satellite box

Side of TV

HDMI® cable

connector

HDMI® jack

On your TV

Cable

wall jack

Summary of Contents for ROKU TV NS-24ER310NA17

Page 1: ... 720p 60Hz 48 1080p 60Hz LED Roku TV English Version 7 5 NS 24ER310NA17 NS 24ER310CA17 NS 32DR310NA17 NS 32DR310CA17 NS 48DR510NA17 Illustrations in this guide are provided for reference only and may differ from actual product appearance Product design and specification may be changed without notice ...

Page 2: ... Installing a wall mount bracket 17 TV components 20 Package contents 20 Front features 20 Side jacks 20 Back jacks 22 Remote control 24 What connection should I use 26 Connecting a cable or satellite box 27 HDMI best 27 24 or 32 model 27 48 model 28 AV good 29 24 or 32 model 29 48 model 30 Coaxial good 31 24 or 32 model 31 48 model 32 Connecting an antenna or cable TV no box 33 24 or 32 model 33 ...

Page 3: ... 48 model 48 Connecting external speakers or a sound bar 49 Digital optical audio jack 49 24 or 32 model 49 48 model 50 ARC jack 51 24 or 32 model 51 48 model 52 Connecting a home theater system with multiple devices 53 Connecting power 54 Installing remote control batteries 55 Aiming the remote control 55 Guided Setup 56 Preparing for Internet connectivity 56 Starting Guided Setup 56 Setting up y...

Page 4: ...TV Pause 71 Notes about Live TV Pause 72 Switching TV inputs 72 Auto detecting devices 72 Adjusting audio video settings 72 Playing content from USB storage devices 73 Auto player launch 73 Playing content from local network media servers 73 Adjusting TV settings 73 Settings menu 74 Options menu 75 Options menu settings 75 Advanced picture settings 76 Advanced Picture Settings menu options 76 Acce...

Page 5: ...anadian models only 87 Configure parental controls 88 Creating a parental control PIN 88 Blocking Movie Store TV Store and News 88 Blocking Broadcast TV shows 88 What happens when a TV show is blocked 91 Changing the parental control PIN 91 Resetting parental controls 91 More settings 92 Changing network settings 92 Changing time settings 93 Scanning for broadcast TV channels again 93 Using your T...

Page 6: ...nd using the Roku mobile app 98 Private Listening on the Roku mobile app 98 Using a universal remote 98 Maintaining 98 Cleaning your TV cabinet 98 Cleaning your TV screen 98 Troubleshooting 99 FAQ 99 Video and audio 99 Remote control 102 General 103 Roku 104 Network 104 CEC compatible devices 105 Specifications 107 24 model 107 32 model 108 48 model 109 Legal notices 110 One year limited warranty ...

Page 7: ...d over pulled or grabbed WALL OR CEILING MOUNT YOUR TELEVISION ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory such as UL CSA ETL ALWAYS follow all instructions supplied by the ...

Page 8: ... operable 16 Remote control batteries should not be exposed to excessive heat such as sunshine fire or the like 17 The apparatus should not be exposed to dripping or splashing and no objects filled with liquids such as vases should be placed on the apparatus 18 Your TV has four VESA mounting holes on the back If you attach a wall mount bracket or TV stand to the back of your TV the bracket or stan...

Page 9: ...instructions Adjust only those controls covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation If your TV has been dropped or damaged in any way When your TV exhibits a distinct change in performance Outdoor antenna grounding If an outside an...

Page 10: ...nvironment contact your local authorities for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV Non active pixels The LCD panel contains almost 3 million thin film transistors which provide exceptionally sharp video quality Occasionally a few non active pixels may appear on the screen as a fixed blue green or red point These non active ...

Page 11: ...for some channels 3 Personalize your Home screen Put your favorite broadcast TV streaming channels gaming console and other devices front and center on the Home screen No more flipping through inputs or wading through complicated menus You can even personalize the names of each input and move tiles around so your most often used devices and streaming channels are only a click away 4 Search for you...

Page 12: ...es available or changes price 8 Take charge with a smartphone or tablet Control your TV with the included remote or from your compatible smartphone or a tablet with the free mobile app for iOS Android and Windows mobile devices Browse channels view My Feed listen to audio from streaming programs and even search with voice via the free mobile app Many features work with top mobile devices Please se...

Page 13: ... TV on a wall go to Installing a wall mount bracket Installing the stand s 24 model 1 Carefully place your TV face down on a cushioned clean surface to protect the screen Notes If you plan to wall mount your TV do not install the stand s Store the stand s and stand screws in case you decide to use the stand s in the future Note If your TV is the 32 model go to 32 model on page 14 If your TV is the...

Page 14: ...es on the bottom of your TV then secure the stand to your TV with the four provided screws 32 model 1 Carefully place your TV face down on a cushioned clean surface to protect the screen Screw type Screw length of screws ST4 15 mm 4 Note If your TV is the 24 model go to 24 model on page 13 If your TV is the 48 model go to 48 model on page 15 ...

Page 15: ... your TV then secure the stands to your TV with the four provided screws 48 model 1 Carefully place your TV face down on a cushioned clean surface to protect the screen Screw type Screw length of screws ST4 15 mm 4 Note If your TV is the 24 model go to 24 model on page 13 If your TV is the 32 model go to 32 model on page 14 ...

Page 16: ...R310NA17 NS 32DR310CA17 NS 48DR510NA17 www insigniaproducts com 2 Align the TV stands with the screw holes on the bottom of your TV then secure the stands to your TV with the four provided screws Screw type Screw length of screws M5 15 mm 4 ...

Page 17: ...a wall mount bracket to the back of your TV the bracket must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount for complete mounting instructions Your TV is intended to be supported by a UL Listed wall mount bracket with suitable weight load See Misce...

Page 18: ...310NA17 NS 24ER310CA17 NS 32DR310NA17 NS 32DR310CA17 NS 48DR510NA17 www insigniaproducts com 2 If the TV stand s are installed remove the four screws that secure the stand s to your TV 24 model 32 model 48 model ...

Page 19: ...ly represent the exact design of your television The length of the wall mount screws vary depending on the wall mount bracket you purchased See the instructions that came with the wall mount bracket for screw lengths The mounting holes on the back of the 24 and 32 models take type M4 screws The mounting holes on the back the 48 model take type M6 screws 24 model 3 94 in 100 mm 32 model 7 87in 200 ...

Page 20: ...tor see Status light on page 69 Side jacks 24 or 32 model Note Images do not necessarily represent the exact design of your television Item Description 1 RESET Press and hold reset for 15 seconds for a factory reset See What if I can t access the Factory Reset option on page 96 2 USB 2 0 Connect a USB flash drive to this jack to view compatible photos and video and listen to music files For more i...

Page 21: ...a USB flash drive on page 45 and Playing content from USB storage devices on page 73 4 Connect headphones to this jack See Connecting headphones on page 47 5 HDMI1 ARC Connect an HDMI device to this jack For more information see HDMI best on pages 27 35 or 39 or Connecting a computer on page 43 OR Connect an ARC enabled home theater receiver to this jack For more information see ARC jack on page 5...

Page 22: ...information see Switching TV inputs on page 72 2 AC IN Plug the power cord into this connector 3 HDMI3 Connect an HDMI device to this jack For more information see HDMI best on pages 27 35 or 39 or Connecting a computer on page 43 4 HDMI2 Connect an HDMI device to this jack For more information see HDMI best on pages 27 35 or 39 or Connecting a computer on page 43 5 HDMI1 ARC Connect an HDMI devic...

Page 23: ... flows through it To completely disconnect power unplug the power cord INPUT Quickly press and release to open the INPUT SOURCE list press one or more times to select a video input source then wait a few seconds Your TV switches to the source you selected For more information see Switching TV inputs on page 72 2 VIDEO and L and R AUDIO Connect the video and audio for an AV device to these jacks Fo...

Page 24: ...s to the previous channel Playingstreamingcontent Jumpsbackonepositionin video Menu Backspacesoneletterduringmenuentries suchas Search 5 sleep First pressdisplays a banner showingthe remaining sleep time ifany or Sleep timerisoff Subsequentpressescycle amongthepresetsleeptimeintervals 30minutes 1 hour 1 5 hours 2 hours and 3 hours Once set the Sleeptimer remains in effect regardless of what youare...

Page 25: ...lowing actions Displays the streamingchannel s main page if you have already added the channel toyour Home screen Displays the streamingchannel s sign up page if youhavenotalreadyaddedthechannelsothatyou can agree to anyterms and fees for the service Button Description 12 volume up Turns volume upone setting with each press Press andhold to turn volume up rapidly A volume indicatorshowsthe volume ...

Page 26: ...yourdevices have HDMI HDMI video audio Good AV requires an audio connection Good Coaxial video audio Connection type and jack Cable connector Digital optical audio output Analog audio input 3 5mm analog audio output Cautions Check the jacks for position and type before making any connections Loose connections can cause poor audio or video quality Make sure that all connections are tight and secure...

Page 27: ...ble from the cable wall jack to the cable in jack on the cable or satellite box 3 Connect an HDMI cable not provided to an HDMI jack on the back of your TV and to the HDMI OUT jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then pres...

Page 28: ...to an HDMI jack on the side of your TV and to the HDMI OUT jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note If your TV is the 24 or 32 model go to 24 or 32 model on page 27 Note An HDMI cable carries both audio and ...

Page 29: ...the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note If your TV is the 48 model go to 48 model on page 30 Note Images do not necessarily represent the exact design of your television Note...

Page 30: ... L and R jacks on the back of your TV and to the AV and audio out jacks on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the AV tile then press OK Note If your TV is the 24 or 32 model go to 24 or 32 model on page 29 Note When you connect the audio using the AUDIO L and R...

Page 31: ... TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 Set up the TV tuner to watch broadcast TV See Setting up Antenna TV on page 65 6 On the Home screen press or to highlight the AntennaTV tile then press OK Note If your TV is the 48 model go to 48 model on page 32 Note Images do not necessarily represent the exact design of your television Notes Use a coa...

Page 32: ... the ANT CABLE IN jack on the side of your TV and to the coaxial out jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 Set up the TV tuner to watch broadcast TV See Setting up Antenna TV on page 65 6 On the Home screen press or to highlight the AntennaTV tile then press OK Note If your TV is the 24 or 32 mod...

Page 33: ...ack On your TV Notes Use a coaxial cable to eliminate interference and noise from radio waves Do not bundle the coaxial cable with the power cord or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel is weak the picture may be distorted Adjust the antenna or use a highly directional outdoor or set top ...

Page 34: ...ble to eliminate interference and noise from radio waves Do not bundle the coaxial cable with the power cord or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel is weak the picture may be distorted Adjust the antenna or use a highly directional outdoor or set top antenna with a built in amplifier If ...

Page 35: ...r Blu ray player is turned off 2 Connect an HDMI cable not provided to an HDMI jack on the side of your TV and to the HDMI OUT jack on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note If your TV is the 48 model go to 48 model on page...

Page 36: ... and to the HDMI OUT jack on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note If your TV is the 24 or 32 model go to 24 or 32 model on page 35 Note An HDMI cable carries both audio and video You do not need to use any audio cables Si...

Page 37: ... power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note If your TV is the 48 model go to 48 model on page 38 Note Images do not necessarily represent the exact design of your television Note When you connect the audio using the AUDIO L and R ...

Page 38: ...ur TV and to the AV OUT jacks on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the AV tile then press OK Note If your TV is the 24 or 32 model go to 24 or 32 model on page 37 Note When you connect the audio using the AUDIO L and R jacks the audio output is analog AV cable Back of T...

Page 39: ...me console is turned off 2 Connect an HDMI cable not provided to an HDMI jack on the back of your TV and to the HDMI OUT jack on the game console 3 Plug your TV s power cord into a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note If your TV is the 48 model go to 48 model on page 40 Note Images do n...

Page 40: ...your TV and to the HDMI OUT jack on the game console 3 Plug your TV s power cord into a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note If your TV is the 24 or 32 model go to 24 or 32 model on page 39 Note An HDMI cable carries both audio and video You do not need to use any audio cables HDMI cabl...

Page 41: ... 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note If your TV is the 48 model go to 48 model on page 42 Note Images do not necessarily represent the exact design of your television Note Some older game consoles come with a special AV cable See the documentation that came with your game console or check the manufac...

Page 42: ... s power cord into a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the AV tile then press OK Note If your TV is the 24 or 32 model go to 24 or 32 model on page 41 Note Some older game consoles come with a special AV cable See the documentation that came with your game console or check the manufacturer s website When you connect the audio using th...

Page 43: ...he back of your TV and to the HDMI OUT jack on the computer 3 Plug your TV s power cord into a power outlet then turn on your TV and the computer 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK 5 Adjust the display properties on the computer if necessary Note If your TV is the 48 model go to 48 model on page 44 Note Images do not necessarily represent the ...

Page 44: ...ck on the side of your TV and to the HDMI OUT jack on the computer 3 Plug your TV s power cord into a power outlet then turn on your TV and the computer 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK 5 Adjust the display properties on the computer if necessary Note If your TV is the 24 or 32 model go to 24 or 32 model on page 43 HDMI cable Side of TV HDMI...

Page 45: ...ash drive into the USB port on the side of your TV 2 Press or to highlight the Roku Media Player or USB Media Player tile then press OK Note If your TV is the 48 model go to 48 model on page 46 Note Images do not necessarily represent the exact design of your television Caution Do not remove the USB flash drive or turn off your TV while using the USB flash drive You may lose data or damage the USB...

Page 46: ...port on the side of your TV 2 Press or to highlight the Roku Media Player or USB Media Player tile then press OK Note If your TV is the 24 or 32 model go to 24 or 32 model on page 45 Caution Do not remove the USB flash drive or turn off your TV while using the USB flash drive You may lose data or damage the USB flash drive USB flash drive Side of TV ...

Page 47: ...phones 24 or 32 model Connect the headphones to the jack on the back of your TV Warning Loud noise can damage your hearing When using headphones use the lowest volume setting on your headphones that still lets you hear the sound Note If your TV is the 48 model go to 48 model on page 48 Note Images do not necessarily represent the exact design of your television Back of TV ...

Page 48: ...R310CA17 NS 32DR310NA17 NS 32DR310CA17 NS 48DR510NA17 www insigniaproducts com 48 model Connect the headphones to the jack on the side of your TV Note If your TV is the 24 or 32 model go to 24 or 32 model on page 47 Side of TV ...

Page 49: ...l AUDIO IN jack on the digital speaker system or sound bar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or sound bar then set it to the correct source For more information see the documentation that came with the digital speaker system or sound bar 5 To turn off your TV speakers on the Home menu press or to highlight Settings then press ...

Page 50: ...r outlet then turn on your TV 4 Turn on the digital speaker system or sound bar then set it to the correct source For more information see the documentation that came with the digital speaker system or sound bar 5 To turn off your TV speakers on the Home menu press or to highlight Settings then press OK Highlight Audio then press OK Highlight TV speakers then press OK Press OK to remove the check ...

Page 51: ...l speaker system or sound bar then set it to the correct source For more information see the documentation that came with the digital speaker system or sound bar 5 To turn off your TV speakers on the Home menu press or to highlight Settings then press OK Highlight Audio then press OK Highlight TV speakers then press OK Press OK to remove the check from the TV speakers enabled check box 6 To config...

Page 52: ...rmation see the documentation that came with the digital speaker system or sound bar 5 To turn off your TV speakers on the Home menu press or to highlight Settings then press OK Highlight Audio then press OK Highlight TV speakers then press OK Press OK to remove the check from the TV speakers enabled check box 6 To configure the HDMI1 ARC jack to output sound to an ARC device on the Home menu pres...

Page 53: ... devices Refer to the documentation that came with your devices for connection information Just remember to use the best connection types available for the best picture and sound For information about connection types see What connection should I use on page 26 For information about TV settings for home theaters see Using your TV in a home theater on page 93 DVD or Blu ray player Cable or satellit...

Page 54: ... from the power outlet 1 Connect the AC power cord to the power connector on the back of your TV 2 Connect the other end of the cord to a power outlet Note Images do not necessarily represent the exact design of your television Caution Your TV should only be operated from the power source indicated on the label Always unplug the power cord from the power outlet when you will not be using your TV f...

Page 55: ...s the remote sensor on the front of your TV Cautions Batteries should not be exposed to excessive heat such as sunshine heat registers or fire Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch your skin wash immediately Make sure that batteries are disposed of correctly Do not burn or incinerate Notes Do not mix batteries of diff...

Page 56: ...u ll notice the following things happening 1 The status light blinks every time your TV is busy doing something in this case it s powering up and getting ready for you 2 The power on screen appears and the status light blinks slowly for a few more seconds The power on screen displays the Insignia Roku TV logo while your TV starts up 3 After a few seconds Guided Setup starts 4 If your TV prompts yo...

Page 57: ...t up for home use your TV scans for the wireless networks within range and displays them in order with the strongest signals first In addition to your own wireless signal your TV might pick up signals from your neighbors 3 Press the UP or DOWN arrows to highlight the name of your wireless network and then press OK to select it Note Store mode configures your TV for retail display and is not recomm...

Page 58: ...might have your router configured to provide wireless service as a private network Private network If your wireless network name is hidden it won t appear in the list Select Private network to display an on screen keyboard and use it to enter your network name Unless you changed the factory set network name you can find the name also called SSID on a label on the router 4 If you select a network t...

Page 59: ...ion screen Tips Your TV automatically checks for updates periodically These updates provide new features and improve your overall experience with your TV After an update you might notice that some options have moved and that there are new options or features This User Guide describes version 7 5 To determine your current Roku TV software version go to Settings System About after you complete Guide...

Page 60: ...evices associated with your account are synchronized periodically so all of your Roku devices have the same streaming channels subject to compatibility with the device Why do I need a Roku Account You need a Roku Channel Store account for several reasons It links you your TV and your other Roku devices to the Roku Channel Store and billing service Streaming content providers know that it s OK to s...

Page 61: ...etup and whenever you press on the remote control the Home screen greets you From here you can explore everything your TV has to offer Press the arrow buttons to move around and press OK to select a highlighted item We ve designed your TV to encourage you to explore and you can probably figure out most of the capabilities and settings on your own If you have any questions or difficulties you can f...

Page 62: ...ress OK Use the arrow buttons to move the tile and then press OK to lock it in its new location Rename a TV input tile by highlighting it and pressing Then highlight Rename input and press OK Highlight a new name in the list and then press OK to assign that name to the tile Change the screen theme by going to Settings Themes to find and pick one to suit your mood Hide Movie Store TV Store or News ...

Page 63: ...by highlighting it and pressing Then highlight Move input and press OK Use the arrow buttons to move the tile and then press OK to lock it in its new location Rename a tile by highlighting it and pressing Then highlight Rename input and press OK Highlight a new name in the list and then press OK to assign that name to the tile Add streaming channels by browsing the Roku Channel Store after connect...

Page 64: ...ognizable file system such as FAT16 32 NTFS HFS or EXT2 3 What is streaming Streaming is viewing or listening to video or audio content that is sent over the Internet or located on a network connected media server or on a USB device plugged into your TV s USB port With streaming you can buy or rent most programs on demand when it s convenient for you When streaming you can play pause rewind and fa...

Page 65: ... broadcast TV in much the same way you watch other entertainment choices You select a tile the Antenna TV tile from the Home screen The first time you select the Antenna TV tile you have to set up the TV tuner Setting up the TV tuner scans for active channels and adds them to your broadcast TV channel list Why do I have to set up the TV tuner You might be asking Why is this step necessary Good que...

Page 66: ... Home screen select the Antenna TV tile 3 Read the simple on screen instructions and select Start finding channels 4 If prompted select your time zone You ll only need to do this if your TV can t figure out your time zone from your Internet connection 5 When prompted select whether to add analog channels 3 and 4 to enable you to connect older set top boxes VCRs or game consoles Why does the TV nee...

Page 67: ...V channels are channels from a cable TV provider that you can receive by connecting their cable directly to your TV unscrambled NTSC ATSC and QAM channels if you re the kind of person who is interested in the details In many cases your cable provider probably requires you to use their set top box and connect it to a different input and then use the set top box to tune your cable stations In that c...

Page 68: ...s to switch to the previously tuned channel Press to see options for picture and sound settings Tip Repeat the channel scan from time to time to make sure you are receiving all of the latest channels Broadcasters add and remove channels move channels to different parts of the spectrum and change the power levels of their channels periodically Note You ll have to repeat the channel scan if you remo...

Page 69: ...hrough the list one channel at a time Or press REWIND and FAST FORWARD to move the highlight through the list one page at a time When you ve highlighted the channel you want to watch press OK If you decide you don t want to change channels press the RIGHT arrow or BACK button Press to switch to the previously tuned channel TV condition Status indicator Meaning On screen is active Off Screen is ind...

Page 70: ...deo resolution 480i 480p 720p 1080i 1080p Audio quality Mono Dolby Digital Stereo Dolby Digital 5 1 Dolby Digital Dolby Digital Audio features SAP Closed captioning CC Current time Program description If the entire description does not fit press OK to expand the size of the banner and see the entire description Adjusting settings Press to display the Options menu Press the UP and DOWN arrows to hi...

Page 71: ...screen press on the remote control and then select Enable Live TV Pause After starting Live TV Pause setup in any of these ways the TV prompts you through the steps needed to enable this feature Setup takes only a few moments Using Live TV Pause If you have used the Roku remote control to watch streaming channels using Live TV Pause should be very familiar to you While watching a digital broadcast...

Page 72: ...to that input for example a Blu ray player Switching inputs is as simple as highlighting the input s tile in the Home screen and pressing OK The video signal on the input if any appears on the screen Auto detecting devices Your TV automatically detects when you connect a new device to an HDMI input and turn on its power The input is automatically added to the Home screen if it isn t already presen...

Page 73: ...dia files Playing content from local network media servers If you have connected your TV to a network it can play personal video music and photo files from a media server on your local network Media servers include personal computers running media server software such as Plex or Windows Media Player network file storage systems that have built in media server software and other devices that implem...

Page 74: ...tings to make the overall picture brighter or darker So that you don t have to make this type of change for each TV input one at a time this setting increases or decreases your TV s general brightness across all TV inputs This setting is identical to the TV brightness setting you can access in the Options menu while watching a program Settings per input This section of options lists each TV input ...

Page 75: ... OPTICAL TOSLINK connectors Sleep timer Sets a timer that turns off your TV after the specific amount of time This setting remains in effect even if you stop watching the current input Closed captioning Controls when you see captions This setting is only offered for Antenna TV the AV input and streaming videos Any set value remains in effect across only these inputs Antenna TV Turn captions on or ...

Page 76: ...ture settings adjust accordingly For example setting the Picture mode to Vivid sets Brightness Contrast Sharpness and other values to produce a very vibrant picture Setting Picture mode to Movie changes these same settings to produce a picture suitable for enjoying movies in a darkened room If you make changes to the individual picture settings for example Contrast or Sharpness these settings are ...

Page 77: ...ote control four times in rapid succession Repeat to disable the Audio Guide The button is located directly below the directional pad on the right side of the Roku remote control Accessibility menu settings U S models only Audio Guide U S models only Turn the Audio Guide on or off The Audio Guide is a text to speech screen reader that helps blind and low vision users navigate the Roku user interfa...

Page 78: ...eset advertising identifier Press to view more information about this option When you finishing reading the information press OK to close the More Information window 3 Press OK to reset the advertising identifier and then press OK again to dismiss the verification message Limiting ad tracking You can limit Roku s tracking of your usage behavior by limiting ad tracking When you do your TV will disp...

Page 79: ...on to following movies coming soon you can follow any movie TV show or actor To do this use the Search feature to find the movie TV show or name that you want to follow and then select Follow this movie TV show person on Roku For more information see Searching for something to watch on page 80 My Feed alerts you any time a movie or TV show you are following becomes available on another channel and...

Page 80: ... that you ve highlighted the show movie actor game or streaming channel you were looking for press the RIGHT arrow If your search result was an actor director or other item that does not represent a single item of content you ll see another list to narrow down your search Continue highlighting results and pressing the RIGHT arrow until you find a single viewable content item An HD logo means that ...

Page 81: ...r learn more about highlight it and press OK to display more details If the streaming channel you are adding is free you can select Go to channel to start watching it immediately If there is a one time or recurring fee associated with using the streaming channel you must agree to the terms and conditions accept the fee and if you created one when you activated your TV enter your Roku PIN code to a...

Page 82: ...o be the first one on your Home screen Rearranging tiles is easy 1 From the Home screen highlight one of the tiles you want to move 2 Press to display a list of options for the type of tile you selected 3 Select Move input or Move channel The list of options disappears and the highlighted tile shows arrows indicating how it can be moved 4 Use the arrow buttons to move the highlighted tile to its n...

Page 83: ...nected to HDMI 1 and your game console is connected to HDMI 3 you can rename the TV inputs to match the connected component To rename an input you can either Highlight the input tile in the Home screen and then press to display a list of options From the list of options select Rename input Then select a new name and icon or From the Home screen navigate to Settings TV inputs On the TV inputs scree...

Page 84: ... limited time whenever Roku makes them available and then switches back to your selected theme when the featured theme expires When off your TV always uses your selected theme Change the screensaver Displaying a still image such as a logo for an extended period of time can cause a permanent after image to be burned into the screen To avoid after image burn in your TV turns on a screen saver after ...

Page 85: ...you can change these settings if needed To configure automatic power off from the Home screen menu navigate to Settings System Power Auto power off In the Power settings screen highlight the following options and press OK to turn them on or off After 15 minutes of no signal If no signal is detected on a TV input for 15 minutes your TV automatically powers off After 4 hours of no interaction If no ...

Page 86: ...t opacity Choose from a list of opacity settings for the text This setting determines how much the area behind the text shows through the text A value of 100 blocks all of the content behind the text As you move the highlight to each setting you can see a sample of the result in an adjacent panel Background color Choose from a list of colors for the background area behind the text As you move the ...

Page 87: ...t Choose from a list of edge effect styles such as raised depressed and various shadows As you move the highlight to each effect you can see a sample of the result in an adjacent panel Text size Choose from a list of sizes As you move the highlight to each size you can see a sample of the result in an adjacent panel Text color Choose from a list of colors for the text As you move the highlight to ...

Page 88: ...For broadcast TV parental controls use information embedded in the broadcast signal to determine whether to allow a program to be displayed Parents can configure parental controls to block broadcast TV programs that meet or exceed a specific rating so they cannot be viewed or heard unless the correct parental control PIN is entered Enabling parental control of TV shows The first step in blocking T...

Page 89: ...the content type you want to block and then select the content types you want to block from among those listed Remember that blocking a content type in one rating blocks the equivalent content type in all higher rating levels Blocking based on U S movie ratings Most movies in the U S are rated by the Motion Picture Association of America or MPAA so the ratings are known as MPAA ratings TV broadcas...

Page 90: ... don t want others to view based on content containing violence language sex or nudity The ratings are G Generally suitable for all age groups 8 Viewers 8 years and older 13 Viewers 13 years and older 16 Viewers 16 years and older 18 Adults only Blocking content with a particular rating also blocks content with a higher rating and unblocking content with a particular rating also unblocks movies wi...

Page 91: ... 2 Use the arrow buttons to enter your parental control PIN code and then press OK to select Unblock everything After unblocking shows that have been blocked all blocking is disabled for two hours or until you turn off your TV Changing the parental control PIN To change your parental control PIN 1 From the Home screen menu navigate to Settings Parental controls and then enter your parental control...

Page 92: ...ays the first few it finds in order with the strongest signals first In addition to your own wireless signal your TV might pick up signals from your neighbors Now you can do one of the following Select your network name Select the name of your network and then enter your wireless password if requested Scan again If you don t see your wireless network name in the list select Scan again to list all ...

Page 93: ...d options that appear during this process are identical to those described in How do I set up the TV tuner on page 66 Using your TV in a home theater Your TV has several features that make it an ideal TV for a home theater But you might not notice them because they remain in the background until you decide to use them Turning off the speakers When you use your TV with a soundbar or an external amp...

Page 94: ...EC compatible components are connected to your TV with a suitable high speed HDMI cable that supports HDMI ARC and CEC control 2 Turn on each component and make sure all components have CEC enabled 3 On your TV s Home screen menu navigate to Settings System Control other devices CEC and then select Search for CEC devices Press OK to repeat the discovery process if necessary When finished your TV d...

Page 95: ...em standby Press OK to enable or disable the feature Restarting your TV You can restart your TV when necessary Restarting has the same effect as unplugging your TV power and then plugging it in again To restart your TV navigate to Settings System Power and then select System restart Highlight Restart and then press OK to confirm restart While your TV restarts the screen goes dark for a few seconds...

Page 96: ... easily make these changes 1 On a computer tablet or smartphone use your web browser to go to https my roku com 2 Enter your email address and password to sign in After signing in the My Account page appears 3 Under PIN Preference click Update to open the Choose Your PIN Preferences page 4 Skip this step if you just want to change your PIN Otherwise choose the option you prefer from among those li...

Page 97: ...e USB flash drive to your TV and plug it into the USB port When you do your TV validates the files on the flash drive and displays a 12 digit code 4 Write down the code and the web address and take this information back to your Internet connected computer 5 On the 12 digit code page enter the code your TV displayed and then click Next 6 On the 6 digit code page write down the 6 digit code that app...

Page 98: ...ation see https support roku com article 217478308 private listening on the roku mobile app Using a universal remote In many cases you can program your cable or satellite universal remote control to also control your TV You will need to have instructions for programming the remote control handy Check with your cable or satellite provider for instructions For details on how to set up your TV to wor...

Page 99: ...hat indicates if your TV is turned off See Status light on page 69 Cables are not connected correctly Make sure that the video cables are connected correctly and securely to your TV Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 27 or Connecting an antenna or cable TV no box on page 33 Picture settings may be incorrect Adj...

Page 100: ...tation may be experiencing problems If you are using an antenna and the signal strength is low adjust the antenna or use a highly directional outdoor antenna or set top antenna with a built in amplifier Cables are not connected correctly Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 27 or Connecting an antenna or cable TV...

Page 101: ... Good picture but no sound Volume is down or muted Increase the volume Make sure that the sound is not muted Headphones may be connected Make sure that you do not have headphones connected When headphones are connected no sound comes from your TV speakers TV speakers may be turned off If you want sound to play through your TV speakers make sure that your TV speakers are turned on See Turning off t...

Page 102: ...ted to both your TV power connector and power outlet See Connecting power on page 54 You should see an LED in the front of the TV panel when a button on the remote is pressed If you see no LED activity try another outlet or check your fuse box Line of sight obstructed Make sure that no objects or pets are obstructing the line of sight from the remote control to the remote sensor on the front of yo...

Page 103: ...a cable or cable satellite box and your TV Broadcast TV may not be set up Make sure that Antenna TV is set up See Setting up Antenna TV on page 65 One or more channels do not display Channels may be blocked or hidden Make sure that the channels are not blocked See Blocking unrated programs on page 90 Make sure that the channels are not hidden The channel may have been deleted from the channel list...

Page 104: ...cal remote button to wake up or turn on your TV I can t find my TV with the Roku mobile app TV and mobile app not on same wireless network Make sure that your TV and the mobile app are on the same network TV not powered or working normally Make sure that your TV is connected to a working power outlet and that your TV is turned on See Connecting power on page 54 Symptom Possible cause Try this I ca...

Page 105: ...ed correctly Make sure that the HDMI cable is connected securely to your TV and the device Volume may be too low or muted Make sure that the volume on your TV and the device is turned up and not muted TV speakers may be turned off If you want sound to play through your TV speakers make sure that your TV speakers are turned on See Turning off the speakers on page 93 Connected device may not be a CE...

Page 106: ... documentation that came with the device Cables may not be connected correctly Make sure that the HDMI cable is connected securely to your TV and the device Make sure that the device is connected to your TV with an HDMI cable CEC control may not be set up correctly Make sure that your TV has searched for CEC devices See Discovering connected CEC devices on page 94 My device does not turn off when ...

Page 107: ...NTSC Digital ATSC 8 VSB Clear QAM HDMI 3 back EDID compliant HDCP compliant Component video No Composite video 1 side PC VGA No 3 5mmPC audio input No WiFi Yes built in Dual band 802 11A B G N DVI No USB 2 0 1 side Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 DolbyDigital videoformat MKV MP4 MOV Antenna Cable 1 back Video No Headphone 1 back Digital audio 1 opt...

Page 108: ...TSC 8 VSB Clear QAM HDMI 3 back EDID compliant HDCP compliant Component video No Composite video 1 side PC VGA No 3 5mmPC audio input No WiFi Yes built in Dual band 802 11A B G N DVI No USB 2 0 1 side Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 DolbyDigital videoformat MKV MP4 MOV Antenna Cable 1 back Video No Headphone 1 back Digital audio 1 optical side WiFi...

Page 109: ...Clear QAM HDMI 3 side EDID compliant HDCP compliant Component video No Composite video 1 back PC VGA No 3 5mmPC audio input No WiFi Yes built in Dual band 802 11A B G N DVI No USB 2 0 1 side Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 DolbyDigital videoformat MKV MP4 MOV Antenna Cable 1 side Video No Headphone 1 side Digital audio 1 optical side WiFi Yes Ether...

Page 110: ...d as is without warranty of any kind either express or implied Insignia and Roku expressly disclaims all warranties and conditions with respect to the Insignia Roku TV content and services either express or implied including but not limited to warranties of merchantability of satisfactory quality fitness for a particular purpose of accuracy of quiet enjoyment and non infringement of third party ri...

Page 111: ...ere with any security mechanism or access control measures or f have any of the foregoing done for you by a third party This license does not include the right to receive Software upgrades or updates Your right to use the Television and the Software will immediately terminate upon your breach of this EULA Software Updates in its sole discretion ROKU MAY PROVIDE UPDATES TO YOUR TELEVISION VIA the i...

Page 112: ...finds such Claims to be non frivolous Roku will pay any difference in such filing fees plus the arbitrator fees For Claims between You and Roku in excess of 75 000 if you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation Roku will pay as much of your actual filing fees and the arbitrator fees for the arbitration as the arbitrator deems...

Page 113: ...lded cables with metallic RF EMI connector hoods to maintain compliance with FCC Rules and Regulations Macrovision statement This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless...

Page 114: ...duct in the country where the original purchase was made What does the warranty not cover This warranty does not cover Customer instruction education Installation Set up adjustments Cosmetic damage Damage due to acts of God such as power surges Accident s Misuse unintentional or intentional Abuse unintentional or intentional Negligence Commercial purposes use including but not limited to use in a ...

Page 115: ...heinformation below 1 877 467 4289 www insigniaproducts com INSIGNIA is a trademark of Best Buy and its affiliated companies Distributed by Best Buy Purchasing LLC 7601 Penn Ave South Richfield MN 55423 U S A 2017 Best Buy All rights reserved Made in China V7 ENGLISH 17 0126 ...

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Insignia ROKU TV NS-24ER310NA17, User Manual

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