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TROUBLESHOOTING

V2 ENGLISH 16-0770

LEGAL NOTICES

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause 
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired 
operation.

FCC Caution

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate 
this equipment.

Note

: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC 

Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This 
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, 
maybe cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a 
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different form that to which the receiver is connected.
•  Consult the dealer or an experienced radio/TV technician for help.

RSS-Gen & RSS-247 statement:

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) 
this device may not cause interference, and (2) this device must accept any interference, including interference that may cause 
undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est 
autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter 
tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

RSS-102 Statement:

This equipment complies with Industry Canada radiation exposure limits set forth for an uncontrolled environment.
Cet équipement est conforme à l'exposition aux rayonnements Industry Canada limites établies pour un environnement non contrôlé.

ONE-YEAR LIMITED WARRANTY

For complete warranty, visit www.insigniaproducts.com.

CONTACT INSIGNIA

1-877-467-4289 (U.S. and Canada) or 01-800-926-3000 (Mexico)
www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2016 Best Buy. All rights reserved.

Made in China

TURNING YOUR MOUSE ON AND OFF

1

  Remove the battery cover to switch the mouse on.

2

  If you don’t use your mouse for ten minutes, it switches to standby 

mode to conserve the battery. To wake up your mouse, press any 
button or move it.

UN-PAIRING THE MOUSE FROM YOUR PC OR MAC

PC:
1

  Click the Bluetooth icon      on your task bar.

2

 Click 

Show Bluetooth Devices

.

3

 Right-click 

Bluetooth 3.0 Mouse

4

 Click 

Remove Device

 to un-pair the mouse.

Mac:
1

 Open 

System Preferences

 in the dock. 

2

  Click the Bluetooth icon     .

3

 Click the 

in the lower-left corner.

4

  When it asks 

Are you sure you want to remove this device?

, click 

Remove 

to un-pair the mouse.

CLEANING YOUR MOUSE

•  Wipe the mouse with a damp, lint-free cloth.

SPECIFICATIONS

•  Dimension (H × W × D): 0.9 × 2.2 × 4.4 in. (2.2 × 5.70 × 11.3 cm) 
• Weight: 

2.93 

oz. (.083 kg)

•  Battery: 2 AAA alkaline batteries
•  Battery life: 6 months (based on average usage)
•  Radio frequency: Bluetooth 3.0
•  Compatibility: Bluetooth 2.1, 3.0, 4.0, 4.1
•  Operating distance: 33 feet (10 meters)
•  Rating: 3V DC      10mA

PROBLEM:

My mouse is not 
working.

The screen cursor 
does not move 
properly.

SOLUTION:

•  Make sure that the batteries are installed correctly and the switch is 

turned on. Replace the batteries with a new set of batteries if it still 
does not work.

•  Move your mouse closer to your computer.
•  Make sure that your computer meets the system requirements.
•  Make sure that your mouse is paired by pressing the blue 

CONNECT 

button on the bottom of your mouse, then pair it with your computer.

•  Make sure that the Bluetooth function on your computer or your 

Bluetooth receiver is working.

•  Un-pair your mouse from your computer, then re-pair it.
•  If the LED indicator on your mouse is blinking every five seconds, 

replace the battery.

If your screen cursor lags behind the movement, then your Bluetooth 
connection may not be able to transmit all of the data from the mouse 
with the necessary speed. This may be caused by interference from other 
radio sources, obstructions in the radio wave path, excessive distance 
from the computer, or a combination of the above.
•  Remove any metallic objects from the line of sight between your 

computer and the Bluetooth mouse.

•  If you are using a computer with a built-in Bluetooth antenna, try 

reorienting the computer until you get a better data rate.

•  If you are using a Bluetooth dongle, use a USB extension cable and 

place the Bluetooth dongle onto your desktop or somewhere in sight 
of your Bluetooth mouse.

•  Move the mouse closer to your Bluetooth dongle.
•  Turn off the mouse and turn it on again for better connection.
•  Disconnect any Bluetooth audio devices, such as headsets, that may 

be connected to your computer.

•  Switch off any other devices operating in the 2.4 GHz radio spectrum, 

such as a Wi-Fi network or mobile telephone, or move their antennas 
further away from your computer.

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