4. Troubleshooting
In this section, you can get the information to solve the problems that may be caused when you use your new card
Question 1 :
‘Version Crash’ message appeared and Windows asked me “Do you save ex-file?” during installing driver.
How can I answer to solve it?
Answer 1 :
When we change the graphic board, the same file name exists in the System folder in Windows.
. In this case, selecting
No
is recommended.
Question 2:
Even driver installation was completed, 16 color was selected only. When you select 256 color at a
minimum r
efresh rate
, computer was restarted and the message
of
refresh rate was not fix to the system appears on the
screen.
Answer 2:
It’s the error message when the system files crashed each other
S
or compulsory driver installation was done.
In this case, from
Control Panel > System > Device Control > Display Adapter
, selected
Device Driver
should be he
selected to Standard Display Adapter and then reinstall Driver. Then, you can select 256 Color to 16bit High Color and
32bit True Color.
Question 3 :
Even size of my monitor
is
17inch, I can not select resolution rate over 800
×
600 from a display setting.
Answer 3:
You can change the driver with Support Driver Disk which you got from Monitor Producer when you
bought it or you can select ‘plug & play monitor’ then you can use the maximum of the supported Resolution Rate. See
Appendix-
Table A , for
the list
of compatible resolutions.
Question 4
:
My monitor is either blank, or the display image is distorted or scrambled.
Answer 4:
It’s caused by the low refresh rate.
To adjust: your monitor controls, select the maximum refresh rate
supported by the monitor.
Question 5
:
As you play games,
the screen turns to Windows immediately .
Answer 5 :
It depends on the game. Upgrade the DirectX to the newest version or install the patch file that the game
producers gave, and then you can play game.
Question 6
:
Playing 3D games causes system down.
Answer 6:
Check the heat condition CPU or reinstall the Windows.
