Inseego Verizon R1000 User Manual Download

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The Router R1000 is a wireless device that delivers Internet services. You can connect up to

124 devices via Wi-Fi and up to 3 devices via Ethernet. Connect laptops, tablets, e-readers, gaming

consoles and more.

System Requirements

•

Compatible with all major operating systems.

•

Works with the latest versions of browsers, including Android™, Google Chrome®, Firefox®,

Internet Explorer®, Safari® and Mobile Safari™.

To use Wi-Fi mode, your computer needs Wi-Fi capability. If your computer does not have Wi-Fi

capability you can use Ethernet.

Your Router R1000 must have a data plan to function properly.

Overview

Summary of Contents for Verizon R1000

Page 1: ...User guide Router R1000...

Page 2: ...w to export license or otherwise transfer the software drivers or Derivative Works to any country where such transfer is prohibited by the United States Export Administration Act or any successor legi...

Page 3: ...Your Phone 18 Initial Activation 19 Using Your Phone AfterInitial Activation 20 Making Calls 20 Receiving Calls 20 Voice Mail 20 Call Forwarding 21 10 Digit Dialing 21 Other Incompatibilities 21 Conne...

Page 4: ...and HomePhone Display 50 On the LTE Internet and Home Phone WebUser Interface 50 Data Signal 51 On the LTE Internet and HomePhone Display 51 On the LTE Internet and Home Phone WebUser Interface 51 Bat...

Page 5: ...formation 94 Product Specifications 95 General 95 Technology Bands 95 Environmental 95 Regulatory Information 96 Wireless Communications 97 LimitedWarranty and Liability 98 Safety Hazards 99 Proper Ba...

Page 6: ...1 Getting Started Overview Components and Indicators Power Management Caring for Your Router...

Page 7: ...oles and more System Requirements Compatible with all major operating systems Works with the latest versions of browsers including Android Google Chrome Firefox Internet Explorer Safari and MobileSafa...

Page 8: ...devices to connect to the router using WPS USB port refer to File Sharing section for additional information Power on off button powers the router on and off Power port AC power connector port Status...

Page 9: ...et connectivity Wi Fi indicator Blue solid Wi Fi user s connected but not sending or Blue blinking Wi Fiuser s connectedandsendingor receiving data Unlit No user s connected via Wi Fi LAN indicator Bl...

Page 10: ...e charger is plugged into a wall outlet Please ensure the wall outlet is located near the router and is easily accessible Factory Operation WhendisconnectedfromACpowerandoperatingonbackupbatterypower...

Page 11: ...ing guidelines are recommended Protect the router from liquids dust and excessivetemperatures Do not apply adhesive labels to the router as they may cause the router to potentially overheat or alter t...

Page 12: ...2 Using the Router R1000 Accessing the Network Getting Started Connecting to Your Router UsingYour Router After Setup...

Page 13: ...of 150 Mbps Upload typical download speeds between 2 5 Mbps with maximum upload speed 50 Mbps Wi Fi 802 11a b g n 802 11a uses the 5 0 GHz peak data rate with a bandwidth of 54 Mbps 802 11b uses the...

Page 14: ...nts on page Insert and charge the batteries See Inserting and Charging the Battery on page Plug in the power adapter See Powering On and Off on page Connect your computer or other Wi Fi enabled device...

Page 15: ...Batteries Power off and unplug the router if applicable Press yourfingeragainstthe batterycoverremovaltabonthe underside oftherouter then lift and open thecover Remove the batteries from the batteryco...

Page 16: ...life depends on the network signal strength temperature features and accessories you use When storing your batteries keep them in a cool dark dryplace 5 C 41 F to 30 C 86 F Never expose batteries to...

Page 17: ...00thathas been approved by Verizon Wireless Failure to use anapproved charger may increase theriskthat yourrouter willoverheat catchfire resultingin seriousbodilyinjury death or propertydamage NOTE If...

Page 18: ...wer The router broadcast its ownwireless networkandname Open theWi Fi applicationor controls on the computer orWi Ficapable device that you want to connect to your router and find the Wi Fi name SSID...

Page 19: ...t http my router or http 192 168 1 1 Make sure that your computer or Wi Fi capable device is connected to the Router R1000 and enter the URL listed above into your search bar Tofind theWebUser Interfa...

Page 20: ...to three wired devices such as laptops printers and gaming consoles via Ethernet Plug the end of an Ethernet cable into one of the three Ethernetports The other end of the cable must remain plugged in...

Page 21: ...on Youcan change the security settings using the Web User Interface To change your security settings Open the web browser of a device connected to the Router R1000and enter http my router or http 192...

Page 22: ...nter the new Wi Fi Name in the Wi Fi Name SSID field and the new Wi Fi Password in the Password field Click Save Changes To change your Admin Password from the Web User Interface Home page select Sign...

Page 23: ...rrent PasswordField Enter your new admin password in the New Admin Password field and re enter to confirm in the Confirm New Admin Password field Select a Security Question and supply an Answer that y...

Page 24: ...3 Router R1000 Settings Managing Your Router Home Data Usage Wi Fi Name Password Connected Devices Voice Signal Data Signal Battery Software Update Messages About...

Page 25: ...ttings Connect your computer or Wi Fi capable device to your Router R1000 to access the Internet See Connecting to Your Router on page IMPORTANT YoucanonlyaccesstheRouter R1000WebUserInterfacewhen you...

Page 26: ...the upper right corner of the window and type your Admin Password inthe AdminPassword field and click SignIn to display the Home page See Sign In on page You are now able to customize your router set...

Page 27: ...fter you SignIn Sign In Type the Admin Password found on the label on the bottom of the device in the Sign In field at the top right corner of the window Click SignIn If you forget your Admin Password...

Page 28: ...27 Home Menu The Home Menu is the primary navigation for the Router R1000Settings Youcan access each feature under the appropriatemenu...

Page 29: ...ows you to quickly access commonly used links and all available menu options for your router The Home page contains the following quick link tile Wi Fi SeeWi Fion page Settings See Settings on page Co...

Page 30: ...29 Wi Fi To manage Wi Fi settings on the Router R1000 click on the Wi Fi tile...

Page 31: ...30 Customize my Wi Fi Settings Clickingon Wi Fi tile will take you tothe Settingspage on the Wi Fi menu where you can customize Wi Fi profiles on your Router R1000...

Page 32: ...i Fi Primary Network Clickingon Wi Fi tile will take you tothe Settingspage on the Wi Fi menu Click on the Primary Network tab to make updates to your Wi Fi Name Security settings and Password on your...

Page 33: ...y Wi Fi Guest Network Clickingon Wi Fi tile will take you tothe Settingspage on the Wi Fimenu Click on the Guest Network tab to make updates to your Wi Fi Name Security settings and Password on your R...

Page 34: ...ttings To manage Settings on the Router R1000 click on the Settings tile Customize my Settings Preferences Clickingon Settings tile will take you to the Preferences page on the Settings menu where you...

Page 35: ...ed in this section Customize my Settings Software Update Clickingon Settings tile will take you to the Preferences page on the Settings menu Click on the Software Update tab where you can check the so...

Page 36: ...77 Clickingon Settings tile will take you to the Preferences page on the Settings menu Click on the Backup Restore tab where you can backup restore restart and shut down the Router R1000...

Page 37: ...Preferences page on the Settings menu Click on the Advanced tab where you can change advanced settings Router R1000 Click on Continue to access the Advanced settings WARNING Changing Advanced setting...

Page 38: ...menu options LAN See LAN on page Manual DNS See Manual DNS on page Networks See Networks on page Firewall See Firewall on page MAC Filter See MAC Filter on page Port Filtering See Port Filtering on p...

Page 39: ...l address for the Router R1000 Turn On DHCP Server The Turn On DHCP Server checkbox enables or disables the DHCP Server feature Normally this should be left turnedon DHCP Lease Time Use to determine h...

Page 40: ...o Turn on manual DNS Enter the IP address for the first DNS in the DNS 1 IP address field Enter the IP address for the second DNS in the DNS 2 IP address field if applicable Click Save Changes Network...

Page 41: ...nnect to the mobile network If OFF the PIN lock feature is not turned on and the SIM PIN is not required SIMstatus Indicates the current status of the SIM card Possible values include Ready This is th...

Page 42: ...or the Router R1000 to Low Medium or High Allow DMZ Allows the connected device specified as the DMZ IP address to receive all traffic which would otherwise be blocked by thefirewall Destination IP Ad...

Page 43: ...mmediately be disconnected Add new device Use to add a new device to the devices list Refresh list Use to refresh the screen and delete any unsaved changes Save Changes Use to activate and save new se...

Page 44: ...o not select HTTP you can connect to an Email server but you cannot connect to a web page using your Internet browser The Port Filtering menu contains the following sections Services Turn on each port...

Page 45: ...ring is turned ON You can add up to ten custom services Enter the beginning of the range of port numbers used by outgoing traffic for the custom application being added in the Start Port field Enter t...

Page 46: ...orwarding must be used in order for the games to function correctly The Port Forwarding menu contains the following sections ON OFF Slide the ON OFF button to ON to activate Port Forwarding Default Ap...

Page 47: ...49 To manage Connected Devices on the Router R1000 click on the Connected Devices tile...

Page 48: ...you to view and edit devices that are currently connected to your Router R1000 You can also view and unblock any blocked devices The Connected Devices page contains the following Connected Devices Dis...

Page 49: ...s in place of the hostname In rare cases the hostname may be unavailable You can use the Network Shows if the device is connected to the Primary or Guest network IPv4 Address The IP address of the con...

Page 50: ...content to share access type read write or read only and Network access Toenable USB file sharing on a USB Mass Storage device when connected to your Router R1000 slide the USB File Share ON OFF butt...

Page 51: ...rols tab to make updates to your parental controls settings The Parental Controls page allows you to control internet access to specific devices On the Device Schedules tab you can view and select sch...

Page 52: ...internet status device specific information diagnostics troubleshooting andsupport The About page contains the following menu options Internet Status See Internet Status on page Internet Sessions See...

Page 53: ...s for the Router R1000 Mask The subnet mask network setting for the Router R1000 The default value 255 255 255 0 is standard for small class C networks If you change the LAN IP Address ensure you use...

Page 54: ...e and other system level information Youcan also view the system log This page is used mostly for troubleshooting and is not required for normal operation The Diagnostics page contains the following s...

Page 55: ...o the mobile network ICCID The ID number assigned to the SIM Card ERI version The Enhanced Roaming Indicator version that is currently installed PRL version The version of the Preferred Roaming List P...

Page 56: ...odel The model number or name of the Router R1000 Software Version The current software version Software Components Embedded OS Version The Router R1000 operating system OS including its components ve...

Page 57: ...logs NOTE Logs record various operations and are used for troubleshooting and are not needed for normal Router R1000 operation Turn On Off Logs To turn on system logs Select the checkbox next to Turn...

Page 58: ...102 Clear log To clear a system log Click Clear log Export log To export a system log Click Export log...

Page 59: ...Web Site Help provides quick links to Wi Fi settings passwords preferences and device info Advanced Features provides quick links to advances device settings Help Quick Links Self Service Support prov...

Page 60: ...4 Troubleshooting Overview Common Problems and Solutions Technical Support...

Page 61: ...p see Verizon Wireless Coverage map The following tips can help solve many common problems encountered while using the Router R1000 First Steps Make sure you are using the Router R1000in the correct g...

Page 62: ...ery life of the Router R1000 Talk usage time on backup battery is approximately 2 hours and standby time is approximately 24 hours You can replace the AA batteries to extend the talk and standby time...

Page 63: ...i Name SSID and Password and Admin Password To reset the Router R1000 Place one end of an unfolded paper clip into the master reset button hole Press the paper clip on the button for about five to six...

Page 64: ...0and perform the trouble shootingstepsin thisguide Technical Support For additional information and technical support visit any Verizon Wireless store the online support page at http Verizonwireless c...

Page 65: ...5 Product Specifications and Regulatory Information Product Specifications Regulatory Information Wireless Communications Limited Warranty and Liability Safety Hazards Proper Battery Use and Disposal...

Page 66: ...time AA Alkaline 3 1500mAh each 2 hours talk 24 hours standby on new batteries Chip Set Altair FourGee 3800 Interface Types Phone RJ11 2 Alarm RJ31 1 Ethernet 3 Modem 1 WPS 1 USB 1 Power 1 LED Status...

Page 67: ...ect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician forhelp ThisdevicecomplieswithPart...

Page 68: ...etter signal reception coverage range and data throughput do not place the router near any physical obstruction including in close proximity of any object For RF Safety a mandatory minimum of 36 cmsep...

Page 69: ...modem might adversely affect communications Variations in radio signal strength are referred to as fading Fading is caused by several different factors including signal reflection the ionosphere and...

Page 70: ...suse or negligent use of the Products or use in other than a normal and customary manner environmental conditions not conforming to Inseego s specification of failure to follow prescribed installation...

Page 71: ...rage facilities vehicles using liquefied petroleum gas such as propane or butane areas where the air contains chemicals or particles such as grain dust or metal powders and any other area where you wo...

Page 72: ...e sensitive to electrostatic discharge ESD Macintosh native connection software might attempt to reinitialize the device should a substantial electrostatic discharge reset the device If the software i...

Page 73: ...erse or expose to water or other liquids or expose to fire explosion or otherhazard Only use the battery for the system for which it wasspecified Do not short circuit a battery or allow a metallic or...

Page 74: ...6 Glossary...

Page 75: ...ver A server or service with a server that assigns IP addresses DNS Domain Name System A system for converting host names and domain names into IP addresses on the Internet or on local networks that u...

Page 76: ...g Aprocessthatallowsremotedevicestoconnecttoaspecificcomputerwithina private LAN PortNumber A 16 bit number used by theTCPand UDP protocolsto direct traffic on aTCP IP host Certain port numbers are st...

Page 77: ...herals that do not have an attached cable have a squareType B socket on the device and a separate cable with aType A andType B plug Ports and connectors are available in different sizes for example st...

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