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When properly installed, the Router R1000 is a highly reliable product. Most problems are caused
by one of these issues:
•
Phones or ethernet devices connected to incorrect ports. Please refer to the labels next to
the ports for proper connections.
•
Network coverage is unavailable due to coverage area, an account problem, or a network
problem. To display a Verizon Wireless coverage map, see
Verizon Wireless Coverage map
.
The following tips can help solve many common problems encountered while using the Router
R1000.
First Steps
•
Make sure you are using the Router R1000 in the correct geographic region.
•
Ensure that your wireless coverage extends to your current location.
•
If you do not receive a strong data signal, move the device to a different location.
•
Ensure you have an active subscription plan.
•
Restarting your computer and your Router R1000 can resolve many issues.
IMPORTANT
Before contacting support, be sure to restart both your computer and your
Router R1000.
Overview
Summary of Contents for Verizon R1000
Page 1: ...User guide Router R1000...
Page 6: ...1 Getting Started Overview Components and Indicators Power Management Caring for Your Router...
Page 30: ...29 Wi Fi To manage Wi Fi settings on the Router R1000 click on the Wi Fi tile...
Page 47: ...49 To manage Connected Devices on the Router R1000 click on the Connected Devices tile...
Page 60: ...4 Troubleshooting Overview Common Problems and Solutions Technical Support...
Page 74: ...6 Glossary...
