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INOVONICS WARRANTY
I
TERMS OF SALE:
Inovonics products are sold with an under-
standing of “full satisfaction”; that is, full credit or refund will be is-
sued for products sold as new if returned to the point of purchase
within 30 days following their receipt, provided that they are re-
turned complete, and in “as received” condition.
II
CONDITIONS OF WARRANTY:
The following terms apply unless
amended
in writing
by Inovonics, Inc.
A. The Warranty Registration Card supplied with the product
must
be completed and returned to the factory within 10 days of de-
livery.
B. The Warranty applies only to products sold “as new.” It is ex-
tended only to the original end-user and may not be transferred
or assigned without prior written approval by Inovonics.
C. The Warranty does not apply to damage caused by misuse,
abuse, accident or neglect. This Warranty is automatically
voided by unauthorized attempts at repair or modification, or if
the serial identification tag has been removed or altered.
III
TERMS OF WARRANTY:
Inovonics, Inc. products are warranted
to be free from defects in materials and workmanship.
A. Any discrepancies noted within ONE YEAR of the date of deli-
very will be repaired free of charge, or the equipment will be
replaced with a new or remanufactured product at Inovonics’
option.
B. Parts and labor for factory repair required after the one-year
Warranty period will be billed at prevailing prices and rates.
IV
RETURN OF GOODS FOR FACTORY REPAIR:
A. Equipment will not be accepted for Warranty or other repair
without a Return Authorization (RA) number issued by Inovon-
ics prior to its return. An RA number may be obtained by call-
ing the factory. The number should be prominently marked on
the outside of the shipping carton.
B. Equipment must be shipped prepaid to Inovonics. Shipping
charges will be reimbursed for valid Warranty claims. Damage
sustained as a result of improper packing for return to the fac-
tory is not covered under terms of the Warranty and may occa-
sion additional charges.
Revised Feb. 2003
1305 Fair Avenue • Santa Cruz, CA 95060
Tel: (831) 458-0552 • Fax: (831) 458-0554
————— www.
inovon
.com —————