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OnTime Clock 

Installation and User Guide  

Firmware Version 2 

All claims based on information publicly available at time of printing. All other product or service names mentioned  

in this document may be trademarks of the companies with which they are associated.  

© 2017 Inova Solutions  |  All rights reserved  | page 35 

Appendix A:  Clock Configuration 

This section summarizes the configuration options available with the clock. For help 
setting up a telnet session, refer to Section 7- Manual Configuration Using Telnet .  For 
additional support, refer to 

Inova OnTime Support

.   

Condition 

Solution 

Get help for clock 
commands  

help - 

To see a list of all the telnet command names and options for 

which help is available.  
To see help for a particular command, type the 

help

 command 

followed by the command name for which help is desired

.

  For 

example, to see help for the 

display

 option, type 

help display

  

Display the configuration 
settings for clock   

config - 

To display all configuration parameters except those sent 

by the DHCP server.  Use the DHCP config (dhcpconfig) command 
to view these superseding options 

 

Verify DHCP 
Configuration settings 

dhcpconfig 

–

 

To list the option settings received from a DHCP 

server (for verification purposes only).  Use the ipconfig 

–

o 

command to enable retrieving option settings from a DHCP server. 

Display all Address 
Resolution Protocol (ARP) 
cache entries  

 

arp - 

Display all Address Resolution Protocol (ARP) cache entries. 

View current SNTP settings  

sntp

 - To view the current time server and other SNTP settings  

Test the Time Server 
Synchronization  

sntp -s -

 Display the SNTP settings, then invoke a time server 

synchronization request and display the results. 

Specify the primary Time 
Server 

sntp 

–

h  hostname

,

 

where 

hostname

 is the hostname of the primary  

time server; or 

sntp -h 

xxx.xxx.xxx.xxx

, where 

xxx.xxx.xxx.xxx

 is the IP address of 

the primary time server 

Specify the secondary Time 
Server 

sntp 

–

e hostname 

where 

hostname

 is the hostname of the secondary 

time server; or 

sntp -e 

xxx.xxx.xxx.xxx

, where 

xxx.xxx.xxx.xxx

 is the IP address of 

the secondary time server; to be used in the event that the primary 
server is unavailable 

Summary of Contents for ontime

Page 1: ...Inova Solutions OnTime Clock Installation and User Guide Firmware version 2 ...

Page 2: ... and PowerPoint are registered trademarks of Microsoft Corporation While reasonable efforts have been taken in the preparation of this document to ensure its accuracy Inova Solutions Inc assumes no liability resulting from any errors or omissions in this manual or from the use of the information contained herein 2017 Inova Solutions Inc 110 Avon Street Charlottesville VA 22902 434 817 8000 www ino...

Page 3: ... 3 3 Sites with no Existing PoE Equipment 6 4 4 Surface Mounting the Analog Clock 7 4 5 Mounting the Double Sided Analog Clock 8 4 6 Surface Mounting the Digital Clock 9 4 7 Pendant Mounting the Digital Clock Single or Double 11 4 8 Cantilever Mounting the Digital Clock Double Sided 12 4 9 Recessed Mounting the Digital Clock 13 4 10 Power Up and Verification 16 5 Configuration 17 5 1 Network Param...

Page 4: ...me Server 28 7 4 Setting the Time Zone 29 7 5 Configuring Daylight Saving Time 30 8 Troubleshooting 31 9 Warranty and Maintenance 33 9 1 Warranty 33 9 2 Repair and Returns 33 10 Glossary of Terms 34 Appendix A Clock Configuration 35 Appendix B Configuring DHCP Options for Microsoft Servers 39 Appendix C Clock Management System Support 41 Figures Figure 1 PoE Cabling Plan 6 Figure 2 Analog Clock Mo...

Page 5: ...ing Digital Clock 13 Table 3 Configuration Options for Inova OnTime Clock 17 Table 4 DHCP Configuration Options 21 Table 5 DHCP Option 230 String Parameters 22 Table 6 Examples of Common DHCP Configuration Strings 23 Table 7 Inova OnTime Management Properties 23 Table 8 IP Address Reference Table 28 Table 9 Configuration for Daylight Saving Time 30 Table 10 Troubleshooting the Digital OnTime Clock...

Page 6: ...es Delivering both data and power over one set of wires simplifies installation saves space and eliminates the need for electrical outlets at the clock mounting locations Additionally the option of centralized Uninterrupted Power Supply UPS backup allows PoE devices to continue running even in the event of a power failure Note The local area network must support IEEE 802 3af PoE for the OnTime Clo...

Page 7: ...below if you believe that you have an OnTime Clock Firmware Version 1 please refer to Inova OnTime Support for the appropriate manual Firmware Version 2 Firmware Version 1 Production Years Mid 2015 to present 2005 to mid 2015 Firmware Versions 2 x 1 x Organizationally Unique Identifier OUI or MAC Address Prefix 00 30 D1 00 60 35 Digital Clock Identification Observe the firmware version on a reboot...

Page 8: ...ves ladders etc when installing this product Never install wiring during a lightning storm Never install data jacks or electrical wiring in wet locations unless the equipment is specifically designed for that purpose Be sure that mounting hardware is suitable for the mounting surface and sufficient to support the weight of the clock Observe all local codes when installing the product This product ...

Page 9: ...um Brushed stainless steel Brushed stainless steel Accuracy 1 Second 0 200 milliseconds 0 200 milliseconds Power Consumption PoE IEEE 802 3af at compliant Single sided 3W Double sided 4W PoE IEEE 802 3af at compliant 8W actual consumption PoE IEEE 802 3af at compliant 9 5W actual consumption Dimensions Single sided 12 3 4 diameter x 1 7 8 D 29 5 cm x 5 1 cm Double sided 12 3 4 diameter x 4 D 29 5 ...

Page 10: ...g Plan The OnTime Clocks require connection to PoE enabled network equipment that can source power in compliance with IEEE 802 3af PoE power is commonly used to power devices such as wireless Access Points and IP telephones it is usually injected into the LAN using either PoE enabled Ethernet switches or Mid Span power injectors Consult with your IT group to make sure that the required PoE equipme...

Page 11: ... it may be useful to verify that that piece of equipment can deliver the necessary power Some PoE enabled switches cannot deliver the full IEEE 802 3af power of 15 4 Watts per port or may require certain power options to do so Refer to the specifications in Table 1 for the actual power consumption of all of the units and to the manual for your particular PoE enabled power sourcing equipment 4 3 3 ...

Page 12: ...h your IT group to make sure that the required PoE equipment is in place 4 4 Surface Mounting the Analog Clock The following is a recommended procedure for surface mounting the analog clock 1 Determine the clock mounting location 2 Mark the Mounting Point location Note that the Mounting Point is located 1 2 54 cm below the top of the clock rim 3 Refer to Figure 2 to install the junction box for th...

Page 13: ...ion box and to hold the weight of the double sided clock 2 Mount a solid masonry junction box two gang size item 1 in Figure 3 to the stud or post in accordance with local regulations Figure 3 Analog Clock Double Mount Assembly 3 Route the data cable to the junction box in accordance with local regulations 4 Plug the data cable into the connector item 2 in Figure 3 5 Mount the clock assembly item ...

Page 14: ...The following is a recommended procedure for surface mounting the digital clock No mounting kit is required 1 Determine the clock mounting location 2 Mark two points 10 25 4 cm apart which are level and centered on the data cable outlet Note that both models are mounted with a ten inch distance between screw hole centers however the best location for the wall jack varies Refer to the templates in ...

Page 15: ...page 10 Figure 5 Mounting Template for 6 Digit Clocks 3 Insert two flat head fasteners suitable for the wall surface at the marked points and tighten 4 Withdraw the fasteners until there is a 1 16 16cm gap between the mounting surface and the back of the fastener head 5 Insert the data cable into the jack located at the back of the OnTime Clock 6 Position the keyhole slots located on the rear of t...

Page 16: ...nting means for a pendant mount of one or more OnTime Clocks Supplement the mounting kit with two suitable locknuts and a length of 1 9 cm pipe or conduit 2 Mark the location where the clock assembly is to be mounted making sure that the mounting means is located beneath the data cable outlet 3 Assemble and tighten the locknuts and pipe length as shown above 4 Insert about 10 to 12 inches 30 cm of...

Page 17: ... 7 Digital Clock Cantilever Mounting 1 Determine the clock mounting location There should be a solid stud or post for mounting a solid masonry type junction box and to hold the weight of the double sided clock 2 Mount a solid masonry junction box two gang size item 1 Figure 7 to the stud or post in accordance with local regulations 3 Route the 2 data cables to the junction box in accordance with l...

Page 18: ...ocks to the mount 4 9 Recessed Mounting the Digital Clock The recessed mounting feature of the OnTime Clock provides an attractive streamlined mounting that blends with all room decors This simple system hides the clock body while still giving full viewing access to the time face with no visible wiring The following is the recommended procedure for recessed mounting 1 Ensure that the location that...

Page 19: ... the companies with which they are associated 2017 Inova Solutions All rights reserved page 14 Figure 8 Template for 4 Digit Clocks Figure 9 Template for 6 Digit Clocks 3 Refer to the template provided and locate the holes for the customer supplied hardware 4 Drill two 5 16 holes 5 Once holes for the bolts have been made install 6 molly anchors in the holes tighten until they expand and then withd...

Page 20: ...anies with which they are associated 2017 Inova Solutions All rights reserved page 15 6 Cut out the shaded area indicated on the template 7 Install the data cable in the rear of the clock as shown in Figure 10 The clock is now ready for installation Figure 10 Data Cable Installation 8 Place the clock recessed mount assembly in the hole and re install the screws as seen in Figure 11 Figure 11 Clock...

Page 21: ...ies with which they are associated 2017 Inova Solutions All rights reserved page 16 4 10 Power Up and Verification Once the installation is complete power up the units by connecting them to a PoE enabled Ethernet LAN The clocks will follow the power up sequence described in Figure 12 Note that the center column includes two possible scenarios where the power up sequence could stall for the clock F...

Page 22: ...t Mask DHCP Standard option 1 Telnet Default Gateway DHCP Standard option 3 Telnet DNS Server DHCP Standard option 6 Telnet Time Parameters These settings allow the clock to access and display network time Time Server primary DHCP Private option 230 Telnet Time Server secondary Telnet Telnet Time Zone DHCP Private option 230 Telnet Daylight Savings Time DST DHCP Private option 230 Telnet Digital C...

Page 23: ...generally prefer not to have individual clocks connecting to the Internet Your IT group should specify a local SNTP or NTP time server or router to be the primary and optional secondary time servers with which to synchronize the clock 5 3 Management Parameters Inova Solutions offers the OnTime Management service through its support site to assist in management of your clock system This service is ...

Page 24: ...n or to recover a factory fresh clock configuration 5 4 1 Digital Clock The digital clock displays its IP address on start up Follow the instructions for connecting to a clock via telnet in this manual Section 7 and reconfigure the clock 5 4 2 Analog Clock The analog clock has no IP Address display on startup if a static IP Address has been used it will be unknown by simply looking at the clock He...

Page 25: ...P server In addition any institutional changes will automatically convey to the devices when they restart DCHP options in the range of 128 to 254 are available for use for site specific purposes The OnTime Clock takes advantage of the DHCP option slots to enable plug and play installation of clocks The OnTime Clock is preset to request its local configuration from the DHCP server using DHCP option...

Page 26: ...r between hours and minutes No effect Table 4 DHCP Configuration Options 6 4 DHCP Configuration Test and Rollout The recommended practice is to load the configuration string into the DHCP server and then try it with one clock by re booting the clock Once you are confident that the one clock is properly configured using these settings you can then plug in additional clocks to add them to the networ...

Page 27: ...lid only in 15 minute increments i e 00 15 30 and 45 dst none rule specification Daylight Saving Time dst command Establishes the Daylight Saving Time rule none Disable the Daylight Saving Time adjustment Other values are parsed based on the DST rule format The format is 8 numbers in the order startDOW startDay startMonth startTime endDOW endDay endMonth endTime 24hour true false t f Clock hours d...

Page 28: ...ress 10 1 128 1 Enables the colon and sets the clock to 24 hour mode Sets the time zone to Eastern Standard Time 5 Enables DST for US 2007 rules Table 6 Examples of Common DHCP Configuration Strings 6 6 Inova OnTime Management Settings The Inova OnTime Management settings shown in Table 7 can be provided via DHCP Option 231 or an alternate option number specified on the clock Option Name Option Va...

Page 29: ... Clock Configuration Note When changing the DHCP private option codes for either timekeeping properties or Inova OnTime Management settings the clock will automatically read the new settings from the new DHCP private option codes without requiring a reboot however this process will take a few minutes It is usually faster to reboot the clock to force it to read the new option codes you have set 6 8...

Page 30: ...l receive an IP Address in the usual fashion but the settings for Time Server Time Zone DST etc will come from the clock s internal configuration i e the settings set via command line in a telnet session or if none then the default settings from the factory 6 9 DHCP Configuration Example for Microsoft Server Appendix B Configuring DHCP Options for Microsoft Servers contains an example of how to co...

Page 31: ...st have the hostname or IP Address It is preferable to use the hostname The hostname from the factory is iclock where is the last three characters of the MAC address shown on the label attached to the clock when it ships For example a clock with a MAC address of 00 30 D1 00 70 2F has a hostname of iclock 02f Note that capitalization does not matter in MAC addresses or hostnames If you are not usin...

Page 32: ... Section 6 for more information about DHCP Refer to Appendix A Clock Configuration for help changing from a Static IP Address to DHCP by using the ipconfig d command 7 2 2 Assigned Static IPv4 Address Note Your IT staff must authorize and provide a static IPv4 address to prevent operational problems which might occur if that address is applied to another device on the network To enter a fixed IPv4...

Page 33: ...P Address for each clock in a table similar to the one below particularly if you have elected to set a static IP Address Clock Name or Location IP Address Table 8 IP Address Reference Table 7 3 Specifying a Primary or Secondary Time Server Specify by IP Address or hostname the primary and secondary network time servers on the LAN WAN or Internet with which the OnTime Clock will synchronize its tim...

Page 34: ...s the Enter key The clock displays SNTP settings and immediately attempts synchronization with the primary time server if the primary is unavailable and the secondary is defined it will try the secondary after about 90 seconds By default the primary time server is set to ntp inovasolutions com and the secondary is not set In general the primary server setting should be changed to an internal time ...

Page 35: ...uring Daylight Saving Time The following table identifies the process for setting daylight saving time DST Setting Command No Daylight Saving Time Type the command to disable DST dst none Press the Enter key In the U S and Canada Type dst rule 1 8 2 2 1 1 10 2 Press the Enter key For European Daylight Saving Time Type dst rule 1 1 2 1 1 1 9 1 Press the Enter key Other locations The support web sit...

Page 36: ...dress for diagnostic or re configuration purposes while the bottom right service light is on The link local address is 169 254 0 100 The Digital Clock service light is blinking The service light is located at the bottom right of the Digital Clock face When the light is blinking this means that there is an active telnet session in progress on the clock Note that this functionality is not present on...

Page 37: ... unknown The recommended method to recover a static IP Address is to sign into the clock management system at Inova OnTime Support because the IP Address will be shown there if the management system is in use For DHCP addressed clocks you should use the clock s hostname instead of the IP Address Alternately clear the configuration by returning it to factory default Clear the configuration of an An...

Page 38: ... other than personnel authorized by Inova Solutions This Warranty does not apply if the clock is installed in an exterior location In no event will Inova Solutions be liable for any indirect special incidental or consequential damages from the sale or use of this product This disclaimer applies both during and after the term of the warranty Inova Solutions disclaims liability for any implied warra...

Page 39: ...el may be backplate mounted to a customer supplied enclosure GMT Greenwich Mean Time since replaced with UTC the world time standard Hostname Unique identifier for a device on a TCP IP network For example 3rdFlrConfRm IP Address Unique identifier for a device on a TCP IP network For example 11 15 55 233 NTP Network Time Protocol most NTP servers will respond to an SNTP time request Pendant Mount T...

Page 40: ... parameters except those sent by the DHCP server Use the DHCP config dhcpconfig command to view these superseding options Verify DHCP Configuration settings dhcpconfig To list the option settings received from a DHCP server for verification purposes only Use the ipconfig o command to enable retrieving option settings from a DHCP server Display all Address Resolution Protocol ARP cache entries arp ...

Page 41: ...N To change the clock s time zone setting don t use a sign for positive values where N the desired time zone offset in the range 12 45 to 12 45 For example to set the time zone for UTC 5 Eastern Time US Canada you would use timezone 5 Note If you re not sure what time zone offset to use check the time zone value used on a Windows PC on your network double click on the time in the Windows service t...

Page 42: ...hostname To change the hostname of the clock where hostname is the new hostname ipconfig b on off Set whether to show IP information at clock bootup Note that the Analog Clock cannot display an IP Address ipconfig x Show all Interface data The following options are ignored if DHCP is enabled ipconfig a IP Use the specified fixed IP address Disables DHCP ipconfig m mask Set the subnet mask ipconfig...

Page 43: ...the site identity token where Token is your clock registration token assigned by Inova Solutions This setting is active when the mgmt o DHCP option number is specified as zero 0 or when the Inova OnTime Management DHCP sitetoken setting is not specified mgmt o xxx Use DHCP to request a configuration string for Inova OnTime Management settings where xxx is the DHCP option number Specify the DHCP op...

Page 44: ...ure options on a Microsoft DHCP server such as the one that is bundled with Windows 2003 Server It is for reference only and may not represent the specific options that you may encounter 1 Launch the DHCP Management Console 2 Select the DHCP server to configure 3 Choose the Action Set Predefined Options 4 Choose Add a new option 5 Set the Data type to String 6 Use the option code that matches your...

Page 45: ...of printing All other product or service names mentioned in this document may be trademarks of the companies with which they are associated 2017 Inova Solutions All rights reserved page 40 9 Enter the configuration string you ve developed for your unique operating environment and geographic location Refer to Section 6 5 ...

Page 46: ...collects status from clocks and provides options for managing a collection of clocks The mgmt command and associated DHCP options see Appendix A Clock Configuration specify how to configure clocks to communicate with the Inova OnTime Management system Inova OnTime Management System Packet When the clock is configured for Inova OnTime Management support the clock will send to the configured cloudse...

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