WARRANTY
This warranty begins on the date of delivery to and extends to the
original purchaser, only. InnovaSpa’s obligation to this warranty is
limited to the repair or replacement of defective parts that are
returned to InnovaSpa or its authorized agent for repair, only. If
your spa develops a defect within the warranty period and the defect
is a warranty related issue, it will be repaired by InnovaSpa, its
authorized agent or your selling dealer. If the defect is not warranty
related, the spa owner is responsible for all charges related to the
repair of the spa. This warranty does not cover any spa that has
been subject to misuse, neglect, negligence, accident, civil
disturbance, acts of God or that has been operated in any way
contrary to the recommended operating instructions or that has not
been installed as specified in the InnovaSpa Owner’s Manual. This
warranty does not cover any spa that has been modified or altered
except with parts or options that are authorized by InnovaSpa and
installed according to recommended installation instructions.
To obtain warranty service, contact your selling dealer or InnovaSpa
for the name of your nearest dealer. You may be asked to provide
original proof of purchase documents. InnovaSpa’s responsibility
with respect to warranty is limited to repairing or exchanging
defective part(s), at its discretion, and InnovaSpa does not assume,
nor does it authorize anyone else to assume, any other obligation
for it. All final decisions with respect to legitimacy of warranty will be
made solely by InnovaSpa and InnovaSpa assumes no liability with
respect to loss of use of a spa during warranty repair.
InnovaSpa reserves the right to change or improve the design of
any spa without obligation to modify any spa previously
manufactured. All implied warranties, including merchantability and
fitness for a particular purpose, are disclaimed in their entirety after
expiration of the warranty period with respect to parts and design.
5 Year Spa Structure
The structural integrity of the spa (its ability to hold water) is
warranted to be free of defects for a period of five (5) years.
The cost of removing, reinstalling, and any shipping charges
related to the structural repair of a spa are the responsibility of
the spa owner.
1 Year Spa Surface
The polyethylene surface of the spa is warranted not to split,
break, crack, blister or mildew for a period of one (1) year. This
warranty does not include cosmetic damage, minor surface
imperfections or pattern appearance.
1 Year Parts
Spa parts, including the control head, top side control, pumps
(excluding pump seals), ozone generator, light housings, jets
and jet plumbing are warranted to be free of leaks and/or
defects for a period of one (1) year.
1 Year Limited Labor
Labor charges related to the repair or replacement of defective
components, as listed in the Parts section of this warranty, will
be free of charge for a period of one (1) year provided that
defective components are returned to InnovaSpa or its
authorized agent for repair. The spa owner may be subject to
a dealer trip charge.
Labor warranty does not include trip
charges.
InnovaSpa assumes no liability for labor charges
except for parts that are covered under the Parts section of this
warranty and that are returned to InnovaSpa for repair. The
cost of removing, returning parts to InnovaSpa and reinstalling
new or repaired parts is the responsibility of the spa owner.
Any other terms and conditions related to labor warranty are an
agreement between the original purchaser and the selling
dealer. The original purchaser should consult their selling
dealer for individual terms, conditions and procedures with
respect to labor warranty. InnovaSpa does not assume any
liability or obligation with respect to labor warranty should a
selling dealer cease to do business.
Incidentals
Vinyl covers, cover lifters, accessories and components not mentioned in the parts section of this warranty are warranted to be free of
defects for a period of one (1) year or for the period of the original manufacturer’s warranty and under the original manufacturer’s terms
and conditions. Filter cartridges, cover straps, waterfall housings, main light lens covers, standard light bulbs and LED lights are
warranted to be free of defects at time of delivery.
Disclaimers
Components that become defective due to corrosion or scale formation as a result of improper water balance and/or spa maintenance
are disclaimed, in their entirety, under this warranty. InnovaSpa assumes no liability or responsibility for incidental, consequential or
other damage including, but not limited to, removal of a deck or other custom fixture(s), transportation or shipping charges, telephone
charges, rental of a like product during the time warranty service is being performed, travel, loss or damage to personal property and loss
of revenue, use, time or convenience resulting from the loss of use of the hot tub covered by this warranty. Some states do not allow the
exclusion or limitation of incidental or consequential damages. The above limitations and exclusions may not apply to you.
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