Error
code
Solution
Components
Scenario
Beep alert
Error
Controller error
Controller
Motor
Battery
Battery
Battery
Brake lever
Throttle
Dashboard
Controller
Controller
Motor
Hall error
Battery error
Battery low
voltage
Battery low
voltage
Long press to power
on
Long press to power
off
Enter cruise mode
Double click to
switch modes
Vehicle failure
Battery drops below
20%
Battery level below
20% when power on
Press to light on/off
2 beeps
1 beep
2 beeps
1 beep
Keep beeping
App setrings
1 beep
Keep beeping for 5
seconds
Keep beeping for 5
seconds
App connected/
disconnected
1 beep
1 beep
Dashboard
communication
error
Controller
communication
error
Mos overheating
Motor overheating
Brake self-test
failure
Throttle power-on
self-test failure
Controller error, please restart the vehicle or
contact after-sales service for replacement
Motor error, contact after-sales service for
motor replacement
Battery error, contact after-sales service for
battery replacement
The throttle is unreleased. Release the brake
handlebar or check the condition of the throttle
The battery voltage is too high, please stop
using and contact after-sales service for
support
The brake handlebar is unreleased. Release
the brake handlebar or check condition of the
throttle
Please restart the vehicle or contact
after-sales service for replacement
Controller board overheating, stop riding and
wait for it to cool down
Controller board overheating, stop riding and
wait for it to cool down
Please restart the vehicle or contact
after-sales service for replacement
The battery voltage is low, please charge now
01
02
03
04
05
06
07
08
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09
10
11
12
3. Safety Alerts & Error Messages
04
