WARRANTY
1. We are liable for any defects in the loudspeakers we deliver according to the statutory provisions.
2. In addition to the statutory defects liability, we also give you a manufacturer’s guarantee on our products subject to the following provisions:
a) Guarantee period
The guarantee period is 5 years from the date of transfer. The latter applies unrestrictedly for the first three years. Changes in the surfaces of our products (e.g. anodised, varnished or laser-cut surfaces) are no longer included in the manufactur
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er’s guarantee once 3 years after transfer have expired. Your invoice is the proof of guarantee.
b) Contents of the warranty claim
The guarantee applies to all compTwonts and labour costs from the date of transfer. It includes and is limited to a free repair or exchange of the defective compTwont in case of a defect in the commodity (e.g. material fault or production error).
INKLANG also assumes the costs of forward and return transport for the affected product from and to the curb edge in the event of justified warranty claims, as long as the goods are located within Germany, Austria and Switzerland and the ship
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ment has been coordinated with INKLANG beforehand. More extensive settlements on an ex-gratia basis are possible at the discretion of INKLANG. For the duration of the manufacturer’s guarantee, it will be presumed that the defect already
existed at the time of transfer of risk. Any replaced compTwonts will become the property of INKLANG. Performances rendered within the scope of the manufacturer’s guarantee will neither result in an extension of the guarantee periods nor
cause a new guarantee period to commence. The guarantee period for the installed replacement compTwonts will end at the same time as the guarantee period for the entire device. The consent to or implementation of warranty performances
ensues without acknowledgement of any obligation to perform according to statutory warranty law.
c) Loss of the warranty claim
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The manufacturer’s guarantee will be forfeited in the event of improper mechanical interventions pertaining to the goods, in particular to the casing, attachment parts or loudspeaker chassis, e.g. impressed membranes or domes, damaged
caused by dropping, as well as any scratches caused after delivery
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Improper operation or improper use of the loudspeakers, e.g. on defective or inappropriate amplifiers, improper connection, as well as exposure to amplifier outputs in excess of the power handling capacity
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Any kind of self-attempted repair
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Improper operating environment or improper storage (e.g. damage due to humidity)
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Improper transport packaging, particularly not in the original packaging
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Improper transport
d) Procedure in the event of a guarantee claim
Package the defective device in the original box, together with a copy of the invoice and a brief, informative error description. Please contact us for collection:
INKLANG Lautsprecher Manufaktur GmbH, Peutestraße 53 C
20539 Hamburg, tel: +49 (0) 180241-100,
fax: +49 (0)40 182024-109, e-mail: [email protected]
e) Statutory warranty
This guarantee does not affect your warranty rights according to the statutory provisions.
edition: 08/2020
copyright: INKLANG Lautsprecher Manufaktur GmbH, Peutestraße 53 C, 20539 Hamburg, we reserve the right to make technical changes
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