FAQ
1.Why the probes display inaccurate temperature? Such as 572F or
display ‘------‘?
Answer: First please check the probes whether firmly inserted in the unit
and make sure no gaps. Customers really need push it hard in. Then
change probes to insert in different ports to check if the probe itself has
problem. Please make sure your probes firmly inserted, otherwise will
display’-----‘ even if the cell phone pair with Bluetooth successfully.
2.Can I put this unit in high temperature places?
Answer: No, it can’t. The plastic back magnet temperature should not over
80
℃
/176F. Otherwise the unit will melt. Probe temperature range: 32° F ~
572 ° F; (Short-time measurement); 32° F~ 482 ° F (continuousmonitor-
ing)
.
3.Why cell phone can not search the app?
Answer: Please make sure your GPS is on(Android phone).
4.Why I need a 4 number pin code? What’s correct steps to pair with
cell phone?
Answer: This unit no need for pin code. Here are two solutions:
First, for some customers who have used our Inkbird other thermometers
before, you have to delete the before record, then to pair with this product.
Because one cell phone can only connect one unit at one time. Second,
The correct procedure is activate your Bluetooth on your phone first, open
the BBQGO APP to press the bottom start button to search, then press the
on button of your unite for about 4 seconds it should connect.
5.Can this unit be submerged into water?
Answer: No, customers can use at outdoor when raining. The unused
sockets should be inserted well. Please don't submerge this unit into
water.
6.Are the probes and wires waterproof?
Answer: Yes.
7.Does this unit have low/high temperature alarm function?
Answer: Yes
8.Is there any graphing or save of previous cook data?
Answer: It can only display the current cooking data. Which can’t be saved
or download.
