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days after the date the User discovered, or should have discovered, the claim. In connection with all
claims under this Warranty, Infrico will have the right, at its own expense, to have its representatives
inspect the Equipment at the User’s premises and to request all of User’s records pertaining to the
Equipment to determine whether a defect exists, whether the conditions set forth in this Warranty have
been satisfied, and whether or not the applicable Warranty is in effect.
1. The manufacturer guarantees the product and undertakes to rectify, at no charge, any defects
observed due to faults or defects in the materials or production.
2. All products that have been modified and/or components subject to natural wear and tear, as well as
defects resulting from non-compliance with the instructions for use, installation, or operation, or from
uses not in keeping with the intended use of the product, from abnormal environmental factors, from
unusual operating conditions, from overload, from inadequate cleaning or maintenance, or from those
defects resulting from repairs or handling carried out by unauthorised Services, or those caused by the
use of accessories or spare parts not designated by the manufacturer, are excluded from the guarantee.
3. Users must adhere to the indications described in the instructions manual when starting up or storing
the apparatus.
4. If the apparatus is not functioning correctly, users must make the checks indicated in the manual and,
if the problem persists, contact their distributor. This certificate must be presented if it is necessary for
the technical department to intervene.
5. This guarantee exclusively pertains to the replacement of the faulty material, and under no
circumstances may an exchange for another apparatus or an increase in the guarantee period be
demanded. The replaced material that is under guarantee will remain on site for examination, with the
purchaser bearing the costs of installation or replacement.
6. The return of any apparatus due to manufacturing defects or faults MUST BE PREVIOUSLY
AUTHORISED. Otherwise, there will be no charge under any circumstances for any costs and risks that
may be derived from this process. Any apparatus that has been authorised for return by the
manufacturer must be submitted with packaging the same as or similar to that which was used for the
product when it was received.
7. Nobody is authorised to make any other concessions or accept on behalf of the manufacturer any
commitment that does not comply with this guarantee.
8. If this guarantee certificate is lost or mislaid, you must have express knowledge of it.
9. Any travelling, food, and workforce expenses of the technical department carrying out the repairs,
including during the guarantee period of the apparatus, are not covered.
10. The time taken to repair the apparatus shall not constitute a motive for the purchaser to seek
compensation of any kind or extend the guarantee period.
11.4
Warranty conditions for the supplied products
