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18 

IM110810 

RD: AUGUST 2011 

RL; 1A 

BA 

InfraSave IEP-2024 Manual 

The Manufacturer warrants to the original consumer that this product is free from defects in material and/or 

workmanship under normal use and service for a perio d of one year (12 months) from th e date of pur-

chase, and subject to the conditions and limitations stated herein. 

Warning: 

Use of this heater in coa stal 

salt-air  regions  can result in corro sion of  the aluminum  body and  reflector,  and  premature  failure of the  

heat lamp. Corrosion and failure resulting from use in coastal areas represents normal use in that environ-

ment and is not covered by warranty.

 

ONE YEAR (12 Month) WARRANTY

 

Subject to the conditions and limitations stated herein and defined below, during the term of this limited 

warranty, we will supply any component part of the heater, excluding any labor , which the Manufacturer’s 

examination determines to be defective in workmanship or material for a period of one year (12 months) 

from the date of purchase. This warranty applies to the heater’s original owner, and only if the unit is in-

stalled and operated in accordance with the printed instructions accompanying the unit and in compliance 

with all applicable installation, building codes and good trade practices. Failure to maintain the equipment 

through regular maintenance or service by a qualified service technician shall void the warranty.  

 

WHAT IS NOT COVERED 

The Manufacturer shall not be responsible for any expenses, including service, labor, diagnosis, analysis, 

material or transportation/shipping charges incurred during removal, repair, or reinstallation of this product, 

or any of its components or parts.  All labor, shipping, and/or service charges shall be paid by the owner.  

This warranty does not cover products that have been modified after leaving the factory, improperly in-

stalled, misused, exposed to abuse or damaged by acts of God, negligence, accident, corrosive or con-

taminated atmosphere, water, excessive thermal shock, impact, abrasion, normal wear due to use, altera-

tion or operation contrary to the owner’s manual or if the serial number has been altered, defaced or re-

moved.  This warranty shall not apply if the voltage to the heater exceeds the rated voltage on the rating 

plate by more than 10%.  The Manufacturer shall not be liable for consequential damages arising out of, or 

in connection with, the use or performance of the product, or other indirect damages with respect to loss of 

property, revenues, or profit, or costs of removal, installation or reinstallation, or for any default or delay in 

performance by its warranty caused by any contingency beyond its control, including war, government re-

strictions, or restraints, strikes, fire, flood, acts of God, or short or reduced supply of raw materials or prod-

ucts.

 

WARRANTY PROCEDURE

 

To establish the date of purchase for any purpose under this Limited Warranty, you must retain the original 

receipt that can establish the purchase date of your unit. If you do not provide such documents, the start 

date of the term of this Limited Warranty will be based upon  the date of unit manufacture, plus thirty (30) 

days. Do not ship a heater back to       InfraSave for repair. Contact your local supplier / installer of the 

heater, or a local qualified electrician for warranty service or repair.  

 

LIMITATIONS AND EXCLUSIONS 

This document contains all warranties made by the Manufacturer and may not be varied, altered or ex-

tended by any person.  There are no promises, or agreements extending from the Manufacture other than 

the statements contained herein.  THIS WARRANTY IS IN LIEU OF ALL WARRANTIES EXPRESSED OR 

IMPLIED, TO THE EXTENT AUTHORIZED BY THE LAWS OF THE  JURISDICTION, INCLUDING SPE-

CIFICALLY THE WARRANTIES OR MERCHANTIBILITY OF FITNESS FOR A PARTICULAR PURPOSE. 

All warranties are limited in duration to 12 months. 

It is understood and agreed that the Manufacturer’s obligation hereunder is limited to repairing or replacing 

parts determined to be defective as stated above. In no event shall the Manufacturer be responsible for 

any alleged personal injuries or other special, incidental or consequential damages. As to property dam-

ages, contract, tort or other claim the Manufacturer’s responsibility shall not exceed the purchase priced 

paid for the product. 

All replacement parts will be warranted  for the unused portion of the warranty coverage period remaining 

on the applicable unit. 

Some States and authorities do not allow certain warranty exclusions or limitations on how long a warranty 

lasts or the exclusions or limitations of incidental or consequential damages.  In such cases, the above 

limitations or exclusions may not apply to you and are not intended to do so where prohibited by law.  This 

warranty gives you specific legal rights.  You may also have other rights which vary by each jurisdiction. 

InfraSave IEP SERIES HEATERS - LIMITED WARRANTY CERTIFICATE 

Summary of Contents for IEP-1524

Page 1: ...t the heater from the power source prior to servicing Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other hot surface appliance Do not use or locate this model where it could fall into a bathtub or other water container Do not cover or block any surface of this appliance Do not touch this appliance while in operation Allow to cool after use Read...

Page 2: ...al and or all local and national code requirements This publication is the intellectual property of Schwank This publication or parts thereof may not be reproduced in any form without prior written consent from Schwank Unauthorized use or distribution of this publication is strictly prohibited Schwank Group Schwank and InfraSave brands 5285 Bradco Boulevard Mississauga Ontario L4W 2A6 2 Schwank Wa...

Page 3: ...uctions General Information 9 Locating the Heater 9 Minimum Required Clearances 10 Heater Mounting 10 5 Electrical Connection 12 6 Operating Instructions 12 7 Maintenance Instructions 13 8 Cleaning 13 9 Heater Parts 14 10 Heat Lamp Replacement 15 11 Warranty Statement 18 FIGURE 1 Recommended Mounting Comfort Area Coverage 8 FIGURE 2 Minimum Required Clearances 10 FIGURE 3 Mounting Bracket 11 FIGUR...

Page 4: ... instruct and ensure that they do not play with the heater 7 Always disconnect power source to heater when not in use Never leave the heater unattended during operation 8 Do not operate any heater with a damaged cord or after the heater malfunctions has been dropped or damaged in any manner Return heater to an authorized service facility for examination electrical or mechanical adjustment or repai...

Page 5: ...er may cause fire electric shock and death or injury to persons and property damage 18 Do not touch an operating heater or live parts burns electric shock and death or personal injury can result 19 Do not adjust the heater on the swivel bracket during operation Allow heater to cool before making any adjustment to heater position 20 Do not stare at the heater Lamp damage to your eyes could occur 21...

Page 6: ...6 IM110810 RD AUGUST 2011 RL 1A BA InfraSave IEP 2024 Manual 2 HEATER DIMENSIONS WIRING SPECIFICATIONS IEP 2024 ...

Page 7: ...re rise What seasons is comfort required and what is the outside design temperature Then what comfort temperature rise is desired 10 15 20 25 Calculate the required input to get the desired average temperature rise Input Site Length x Site Width x Temperature Rise x Heat Density per Degree Example Outdoor Patio 30 ft long by 10 feet wide Desired temperature rise 20 F average over the area 30 x 10 ...

Page 8: ...7 IEP 6024 6000 IEP 1520 4 1500 IEP 2024 E Average Heat Coverage IEP 4024 4000 D Area Heated 2000 C Outer Perimeter A Distance Out B Under Heater Recom mended Min Max Input Watts Model H Height Above Floor Deck FIGURE 1 RECOMMENDED MOUNTING COMFORT AREA COVERAGE TABLE 1 RECOMMENDED MOUNTING COMFORT AREA COVERAGE Approximate Angle of Heat Dispersion from heater The design information presented here...

Page 9: ...ailure the heat lamp Corrosion and failure resulting from use in coastal areas represents normal use in that environment and is not covered by war ranty 1 The heater is designed for wall or post mounting and must be installed at least 6 feet 1 8 m above the floor 2 Ensure that clearances from the heater meet or exceed the minimum required clearances in Table 2 and Figure 2 below Above to the Floor...

Page 10: ...field supplied by the installer since the type of hardware fastening is determined by site conditions 4 Connect heater to a 230 240 Vac 60Hz 9 Amp copper wire circuit that is properly grounded Electrical connection must be performed by a qualified electrical tradesperson Installation must conform with the latest edition Electrical Code ANSI NFPA N0 70 in the U S A and PART 1 CSA C22 1 in Canada 5 ...

Page 11: ...ied of sufficient strength and integrity to support the weight and pre vent movement of the heater It is recommended to fasten the mounting bracket to a structural member wall stud etc 9 Attach the heater bracket to the Mounting Bracket outermost hole using the bolt lock washer and nut supplied tighten securely 10 The bracket attached to the top of the heater allows rotation up to 45 on the short ...

Page 12: ...electric shock 5 The power cord must not come into contact with hot appliance parts or surfaces and must not pass in front of the heater 6 Do not crush the cord nor drag it over sharp edges nor place it over a heated hotplate or open flame 7 Read understand and explain and describe to other users the location function and operation of each control of the heater including all user operated devices ...

Page 13: ...elow Any damaged parts or components must be repaired or replaced prior to operation Service and Repair Disconnect the heater from the power source prior to any servicing Important All repairs must be referred to qualified electrician Repairs carried out improperly or by an unqualified person may have serious conse quences for the user Any tampering with the appliance will invalidate the warranty ...

Page 14: ...flector Assembly 3 Protective Screen 4 End Covers 5 Heater Face Plates 6 Power Cord Retainer Plate 7 Center Cover Plates top side 8 Connection Box Cover 9 Connection Box Face Plate 10 Connection Box 11 Terminal Block for electrical connections 12 Power Cord 13 Heater Mounting Bracket 14 Lamp Retainer Clips 15 Heat Lamp 2000 Watts Part JE 2000 XX 10 FIGURE 5 14 15 ...

Page 15: ...ANDS OILS FROM YOUR SKIN WILL CAUSE DAMAGE TO THE LAMP The heater requires disassembly to replace the heat lamp Use a container to securely store disassembled components and screws Step 1 Compress the width of the protective screen to retract the wire tabs from under one edge of the heater body Rotate the lose edge of the screen up and away from heater body Pull the screen away from heater to remo...

Page 16: ...osen 2 screws in terminal block that connect the red heat lamp wires in place Remove ends of red wires from terminal block 6A Loosen plastic collar on Liquid Tight Connec tor that secures red wires to connection box Step 7 Slide power cord retainer plate from heater body top sur face of heater Step 8 Loosen plastic collar on second Liquid Tight Connector that secures red wires through connection b...

Page 17: ...r Remove remaining end plate from other end of heater Step 11 Slide Face Plate out from each end of heater Step 12 Remove the heat lamp retainer clip at each end of lamp Step 13 IMPORTANT Wear gloves to handle the heat lamp Oils from your skin will damage the lamp The heat lamp is fragile Carefully slide old heat lamp out of heater through rectangular slot in end of reflector Carefully install new...

Page 18: ...f or in connection with the use or performance of the product or other indirect damages with respect to loss of property revenues or profit or costs of removal installation or reinstallation or for any default or delay in performance by its warranty caused by any contingency beyond its control including war government re strictions or restraints strikes fire flood acts of God or short or reduced s...

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