INFOSEC UPS SYSTEM – 15 rue du Moulin – 44880 SAUTRON - FRANCE - www.infosec-ups.com
Hot Line – Tel + 33 (0)2 40 76 15 82 - Fax + 33 (0)2 40 94 29 51 - [email protected] – 11 16 AA 59 203 04
7
compensate for natural discharging. UPS backup time will depend on the powered load,
as well as the age and condition of the batteries.
When replacing the batteries, use the same number and type of batteries.
To reduce the risk of injury, only use qualified batteries from qualified distributors or
manufacturers. Any unqualified batteries may cause damage and injury. Do NOT use old
or overdue batteries. Please check the battery type and date code before installation to
avoid damage and injury.
WARNING!
Batteries should always be replaced by qualified technicians. Batteries have a very
high short circuit current:
connection errors could cause electric arcs resulting in
serious burns
.
6 . T R O U B L E S H O O T I N G
Should the UPS fail to function correctly we recommend you perform the following tests
before calling the Hot Line.
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
LCD screen is off on
front panel.
Low battery.
Charge battery for 6 hours.
UPS is not turned on.
Press the power switch again to turn
on the UPS.
AC input is not connected
Check if the AC input powercord is
connected to the mains
Alarm continuously
sounds when the
mains is normal.
The UPS is overload.
Remove some loads first. Before
reconnecting the equipment, check that
the load matches the UPS capacity
indicated in the specs.
Fan is locked or not working
Check the fans and contact the after-
sales service
In the event of power
failure, backup time is
shortened.
UPS overload.
Remove some non-critical load.
Battery voltage is too low.
Charge battery up to 16 hours.
Batteries are not fully
charged
Charge battery for 6 hours.
Battery defect due to high
temperature operating
environment, or improper
use of battery.
Replace with the same type of battery.
Low battery icon is
displayed
Low battery
Charge battery for 6 hours.
Mains normal but the
unit is on battery mode
Loose power cord.
Connect the power cord properly.
