
Trouble Shooting
MESSAGE
Problem Action Required
The ambient temperature Place the meter within the
is less than 10°C (50°F) operating temperature range
for more than 30 minutes
and retest.
The ambient temperature is Place the meter within the
over 40°C (104°F) operating temperature range
for more than 30 minutes
and retest.
The test result is lower than
10 mg/dl or 0.6 mmol/L
The test result is higher than
600 mg/dl or 33.3 mmol/L
Check the accuracy of your test
strip by perfoming a control
solution test. With normal result,
re-test with blood sample two or
three times. When “Lo” message
persists, please consult a doctor
for assistance.
Check the accuracy of your
test strip by perfoming a control
solution test. With normal
result, re-test with blood
sample two or three times.
When “HI” message persists,
please consult a doctor for
assistance.
38
39
MESSAGE
Problem Action Required
Problem with the test strip Please insert a new test strip
Test strip is damaged. and perform your test again.
User applied blood sample Please wait for the LCD to
before the LCD display, display, blinking before
blinking. applying your blood sample.
No readings in memory to display
Not enough readings in memory
to display designated averages
Trouble Shooting