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Troubleshooting

Problem: The projector is not running

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Problem: Projector is running, but nothing appears on projec-
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Problem: Only the start-up screen displays

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Summary of Contents for LP500

Page 1: ...USER S GUIDE ...

Page 2: ... ...

Page 3: ...FCC Warning Canada 01 Safety Certifications 23 23 45 0 0 EN 55022 Warning ...

Page 4: ...Declaration of Conformity 0 6 77 1 8 97 7 2 6 77 38 38 6 0 9 9 0 6 3 5 7 9 6 9 6 99 A A A A 6 997 B Australian Certification C tick mark Trademarks 0 8 1 10 8 1 0 0 8 8 0 3 8 38 ...

Page 5: ...TABLE OF CONTENTS Safety Instructions iii Introduction 1 2 8 2 C D Setting up the Projector 7 9 5 2 8 8 8 Using the Projector 19 1 9 8 9 2 2 E 1 2 0 0 0 0 9 0 0 0 0 3 0 0 Projector Manager Software 37 7 2 ...

Page 6: ...ii T a b l e o f C o n t e n t s Maintenance Troubleshooting 45 3 8 3 8 3 1 9 2 3 9 Appendix 55 8 3 2 5 0 8 1 8 F Index 65 ...

Page 7: ...iii SAFETY INSTRUCTIONS 8 1 8 Safety Definitions G Warning G Caution Safety Symbols Attention 2 H C Warning I Safety Terms G Warning H GWarning 2 H C GWarning 8 J K G Warning G Caution H ...

Page 8: ...ion H G Caution L Important Operating Considerations Technical Support H 1 800 799 9911 8 0 9 techsupport infocus com 31 20 579 2820 65 6353 9449 techsupport infocus com http www infocus com Do not place objects in this area in front of the projector 2 ft 6m ...

Page 9: ...ve resolutions by turning off the Auto Resize fea ture See Resize on page 29 for more information Image Resolution LP500 5C 38 H H LP530 C 38 H 7 H NOTE The LP530 automatically expands 640x480 and 800x600 images to 1024x768 You can dis play these images at their native resolutions by turning off the Auto Resize feature See Resize on page 29 for more information ...

Page 10: ...t i o n Compatibility 6 G 10 G M 0 M 8 1 M NOTE The projector is compatible with 1080i and 720P HDTV formats G 0 5 5 I 5 Unpacking the Projector Contact your InFocus dealer imme diately if anything is missing 2 H C 2 H C ...

Page 11: ...cap 6 Computer cable 2 Soft carry case 7 Audio cable adapter 3 User s Guide quick start card and User Guide CD 8 Audio cable 4 Power cord 9 Composite video cable 5 Remote control da ta vid eo ke ys ton e for wa rd ba ck me nu se lec t 1 2 3 4 5 6 7 8 9 ...

Page 12: ...4 I n t r o d u c t i o n FIGURE 2 Front view of projector FIGURE 3 Back view of projector focus ring zoom ring power cord connector height adjustment button connector panel keypad ...

Page 13: ...G 8 If You Need Assistance 1 O P http www infocus com service D H 3 Q NOTE For general product infor mation please call 1 800 294 6400 H D 1 800 799 9911 8 0 9 31 20 579 2820 65 6353 9449 techsupport infocus com http www infocus com ...

Page 14: ...6 I n t r o d u c t i o n Warranty 7 8 ...

Page 15: ... G J K J K G O 8 P G 0 E O 8 P 0 E O P 2 8 NOTE The projector must be at least 5 6 feet 1 7 m from the projection screen G F F F F O8 F P FIGURE 4 Projected image size at minimum zoom 3 0 5 0 f t 1 1 8 f t 7 1 f t 8 5 ft 12 ft 20 ft ...

Page 16: ...cessory that provides RS 232 component video VESA computer M1 computer and monitor loop through capabilities See Optional Accessories on page 56 for ordering information FIGURE 6 Connector panel on optional enhanced connectivity module FIGURE 7 Computer cable S video composite video Audio in computer S video composite video wired remote computer 1 M1 computer 2 VESA component video monitor RS 232 ...

Page 17: ...is manual on page 58 and in the Service section of our website 2 8 FIGURE 8 Connecting the projector to a computer Do you want to advance slides in a PowerPoint presentation using the projector s remote NOTE The USB functionality is supported for use with Windows 98 Windows ME Windows 2000 and Apple OS 8 5 and higher only 1 8 2 1 2 1 2 1 2 1 Do you want to play your computer s audio on the project...

Page 18: ...ctor using the computer cable See the previous pages for details G H J O P K 2 8 H O P J 9K O 0 P G H O P J K 3 8 G H O P J K FIGURE 9 Connecting the projector to a video player using the standard video cable with com posite video connector and the audio cable and adapter composite video audio cable audio adapter cable ...

Page 19: ... that the same audio cable used to connect a computer can be used with the adapter to con nect a video device 4 8 H O P 8 H O P J 9 K 5 8 H 6 8 O P CAUTION Your video player may also have a Video Out con nector for a coaxial cable connec tion DO NOT use this to connect to the projector 6 8 3 8 3 0 8 3 8 3 0 F audio cable S video audio adapter cable ...

Page 20: ...ource The sources switch in this order PC 1 Analog PC 1 Digital PC 2 VESA Video 3 Component Video 1 S Video and Video 2 Composite H FIGURE 11 Connecting the optional connectivity module to the projector FIGURE 12 Connector panel on optional enhanced connectivity module S video composite video wired remote computer 1 M1 computer 2 VESA component video monitor RS 232 audio in for all video sources c...

Page 21: ... J K J H K J 3 K NOTE Specific RS 232 com mands can be found in the Service and Support section of our website at www infocus com Source Video Audio 5 5 C1 JI K 0 0 5 1 J K 3 J K 5 1 J K 3 J K 5 D J K 3 J K ...

Page 22: ... g u p t h e P r o j e c t o r Powering up the Projector NOTE Always use the power cord that shipped with the projector 1 2 8 G 3 J 7 K 3 power G 3 F F 3 4 G H source video D L O P G 2 volume 5 9 6 a F O P I F F J K ...

Page 23: ...15 0 O P 2 ...

Page 24: ...t o r NOTE The USB functionality is supported for use with Windows 98 Windows ME Windows 2000 and Apple OS 8 5 and higher only Windows NT is not supported b 2 1 J 9K I F 2 1 F 2 1 2 1 I J K 2 1 I J K 8 0 F 8 0 F 38 8 0 0 0 O 0 P F J K 7 8 0 ...

Page 25: ...7 NOTE With some computers the order in which you power up the equipment is very important Most computers should be turned on last after all other peripherals have been turned on Refer to your computer s documentation to determine the correct order 6 H source data H 0 H L O8 3 P G H menu select ...

Page 26: ...urning Off the Projector standby JD L K standby J K NOTE Lamp life will be extended if you turn the power off then wait 1 minute while the lamp cools before unplugging the projector The Lamp LED will light green when the lamp has cooled power 3 3 2 ...

Page 27: ... K F J K 1 9 3 J 9K 4 H J K Adjusting the Projector J K F F F D F NOTE To obtain the best overall focus quality open the menu and focus on the text This will ensure that the best overall image quality is achieved FIGURE 13 Focus ring and zoom ring focus ring zoom ring ...

Page 28: ...20 U s i n g t h e P r o j e c t o r 6 1 8 J K 2 FIGURE 14 Adjusting the height of the projector 3 FIGURE 15 Turning the leveling knob elevator button elevator foot under finger ...

Page 29: ...21 Using the Remote Control 8 8 2 1 9 8 J K FIGURE 16 Remote control data video keystone forward zoom mode menu select backward standby power zoom zoom ...

Page 30: ...tton more than once to display an active source The sources switch in this order PC 1 Analog PC 1 Digital Video 1 S Video and Video 2 Composite 8 menu select 8 menu select J K J K Mouse buttons keypad only 2 F OR P Source keypad only or Data and Video remote only J K source data video source standby volume volume menu power LED data video keystone forward zoom mode menu select backward standby pow...

Page 31: ...nly 2 1 8 keystone keystone D J K FIGURE 18 Adjusting the keystone Forward back buttons remote only H D 8 8 N 2 1 9 Up down left right arrow buttons remote only 2 O2 0 P Power button increasing keystone decreasing keystone ...

Page 32: ...24 U s i n g t h e P r o j e c t o r Zoom mode F F 8 zoom F zoom F F F J K 8 zoom mode F D R F Zoom F Standby standby D L 3 G standby 3 G H standby 3 3 Volume keypad only volume volume ...

Page 33: ...grayed out dimmed at certain times This indicates the item is not applicable to your setup or the item is not enabled until another selection is made menu select J K 0 J 3 K 8 FIGURE 19 Main menu J K menu select 2 8 menu select 8 menu select D 0 8 menu select 0 ...

Page 34: ...26 U s i n g t h e P r o j e c t o r Display Menu menu select 0 menu select FIGURE 20 Display menu Keystone 2 1 8 E menu select 2 8 menu select Brightness 1 2 1 menu select menu select ...

Page 35: ...TE The color setting applies to video sources only The tint set ting applies to NTSC video sources only 1 2 menu select menu select Color 1 2 menu select menu select Sharpness 1 2 menu select menu select Blank screen 1 1 2 1 menu select menu select ...

Page 36: ...28 U s i n g t h e P r o j e c t o r Audio Menu FIGURE 21 Display menu Volume D H 1 2 5 menu select menu select Mute 1 2 0 menu select J K menu select ...

Page 37: ...29 Image Menu menu select 0 menu select FIGURE 22 Image menu for computer sources Resize Resize F Standard F Wide screen Letterbox 9 Enhanced Wide screen 5 3 Native F I Resize menu select menu select ...

Page 38: ...OTE The Manual Sync Manual Tracking Horizontal Position and Vertical Position options are available only for analog computer sources The projector sets these options automatically for digital computer and video sources with no manual override F 1 FF Auto image F 6 1 2 I 0 menu select 0 menu select Manual Tracking I FF Auto Image 6 1 2 I 0 menu select 0 FF menu select ...

Page 39: ...1 2 I I F menu select I F menu select 8 Vertical Position 1 2 I 5 menu select 5 menu select 8 Overscan video sources only Video Standard video sources only 5 J 8 3 8 3 0 8 3 8 3 0K J K O P I Video standard menu select menu select ...

Page 40: ...32 U s i n g t h e P r o j e c t o r Color Management Menu FIGURE 23 Color Management menu Degamma I Degamma menu select menu select Auto Color Gain Red Green Blue 6 1 C 2 I C 1 menu select menu select ...

Page 41: ...ontrol Menu menu select 0 menu select FIGURE 24 Control menu Auto Source source data video I Auto source menu select Default Source 8 8 5 5 5 J 8 5 5 K I Default source menu select menu select Standby Time ...

Page 42: ... s i n g t h e P r o j e c t o r Advanced Menu FIGURE 25 Advanced menu Rear Project Rear Project I Rear Project menu select Ceiling Project Ceiling Project I 8 menu select Low Power Display Messages O P O P ...

Page 43: ...35 Display Startup Screen Reset I menu select J 3 5 5 8 K Language Menu FIGURE 26 Language menu D C 8 B E 1 8 menu select 0 3 menu select 3 2 8 menu select 8 menu select 0 ...

Page 44: ...P r o j e c t o r Status Menu 0 menu select FIGURE 27 Status menu Lamp Hours Used F O 8 3 P Computer Resolution computer sources only H H 8 H H Video Format video sources only Source 8 8 5 5 5 J 8 5 5 K Software Version H ...

Page 45: ...00 or higher or Mac OS 9 1 and a USB port Installing the Software 6 1 1 2 1 9 2 3 H 4 3 5 O8 0 P H 8 0 NOTE When using a Mac you must restart the computer after installation The Projector Manager icon is added to the Control Strip and is launched by clicking the icon and selecting Configure Pro jector 6 8 8 0 H 8 0 ...

Page 46: ...38 P r o j e c t o r M a n a g e r S o f t w a r e Using the Software 8 0 8 8 0 C FIGURE 28 General menu General menu D J 9K J 3 5 8 K ...

Page 47: ...39 Display menu FIGURE 29 Display menu Keystone 2 Brightness Contrast Tint and Color 2 1 Blank Screen 1 1 1 ...

Page 48: ...40 P r o j e c t o r M a n a g e r S o f t w a r e Image menu FIGURE 30 Image menu Resize Resize F Standard F Wide screen Letterbox 9 Enhanced Wide screen 5 3 Native F Auto Image F F Auto Image ...

Page 49: ...E The Manual Sync Manual Tracking Horiz Posi tion and Vert Position options are available only for analog com puter sources The projector sets these options automatically for dig ital computer and video sources 1 2 0 0 FF Horizontal position F 6 1 2 0 I F 8 Vertical position 1 2 0 5 ...

Page 50: ...r e Controls menu FIGURE 31 Controls menu Video Standard NOTE If you already know the video standard used in your geographical area it s often best to manually select it 5 J 8 3 8 3 0 8 3 0K J K O P Default Source 5 5 Rear Projection Rear Projection ...

Page 51: ...43 Auto Source Select source data video 8 0 Display Messages Display Startup Screen ...

Page 52: ...44 P r o j e c t o r M a n a g e r S o f t w a r e Status menu FIGURE 32 Status menu Lamp Hours Used F O 8 3 P Source Resolution H H 8 H H Current Source 5 5 Projector Software Version H ...

Page 53: ...g the Lens 6 1 G H G 2 3 3 H Replacing the Projection Lamp WARNING To avoid burns allow the projector to cool for at least 30 minutes before you open the lamp module door Never extract the lamp module while the projector is operating 9 O 3 P D O P 6 1 2 ...

Page 54: ...s small glass fragments may be generated The lamp module is designed to contain these fragments but use caution when removing the lamp module FIGURE 33 Removing the lamp door CAUTION Never operate the projector with the lamp door open or removed This disrupts the air flow and causes the projector to overheat 4 3 J K FIGURE 34 Loosening the screws on the lamp module ...

Page 55: ...47 5 3 J K FIGURE 35 Removing the lamp module WARNING Do not drop the lamp module or touch the glass bulb The glass may shatter and cause injury 6 7 8 8 9 10 8 power 11 volume source J volume K 5 ...

Page 56: ...48 M a i n t e n a n c e T r o u b l e s h o o t i n g Cleaning the Projection Lamp Filter Screens F 1 O 8 3 P 2 S FIGURE 36 Lamp module screens 3 1 4 screen screen ...

Page 57: ...49 Replacing the Batteries in the Remote Control 6 1 2 8 3 4 0 5 Using the Security Lock 8 C 3 J 7K O P FIGURE 37 Installing the security lock ...

Page 58: ...i n g Troubleshooting Problem The projector is not running G0 0 G G0 Problem Projector is running but nothing appears on projec tion screen G0 G H 0 0 O 8 3 P 3 Problem Only the start up screen displays G5 9 G0 G5 O J K 5 J KP GD H G0 H O8 3 P H G0 H ...

Page 59: ...Problem The screen resolution is not right G0 H Problem Image isn t centered on the screen G0 G OI F 8 P O5 8 P G1 9 Problem Image is too wide or narrow for screen G F G H Problem Image is out of focus G G0 J 7 K G Problem Image and menus are reversed left to right G 8 O 8 P ...

Page 60: ...al lines bleeding or spots G O1 P G Problem no sound G G O P G5 G Problem Image is noisy or streaked 1 2 Auto Image O P 3 Auto Image F O0 P O0 P G H Problem Projected colors don t match the computer or video player s colors GB O1 P O P 7 O P 7 Problem Lamp seems to be getting dimmer G O 8 3 P ...

Page 61: ...53 Problem Lamp shuts off G 2 G0 G0 http www infocus com service D H 3 Q 1 6 G G H J K G 1 800 799 9911 8 0 9 31 20 579 2820 65 6353 9449 9 techsupport infocus com ...

Page 62: ...54 M a i n t e n a n c e T r o u b l e s h o o t i n g ...

Page 63: ...operating 0 to 20 000 feet 6 096 meters Humidity Operating and non oper 10 to 95 relative humidity non condensing Dimensions 10 25 x 3 34 x 11 inches 26 x 8 5 x 28 cm with module 10 25 x 3 34 x 12 inches 26 x 8 5 x 30 5 cm Weight 5 7 lbs 2 6 kg unpacked with module 6 5 lbs 2 9 kg Optics Focus Range 5 6 16 feet 1 7 5 m Lamp Type 270 watt SHP lamp Input Power Requirements 100 120VAC 5A 50 60Hz 200 2...

Page 64: ...ping Box 110 0421 xx Analog Computer Cable 6 ft 1 8 m 210 0185 xx Composite Video Cable 6 ft 1 8 m 210 0176 xx Computer Audio Cable 6 ft 1 8 m 210 0118 xx Audio Adapter RCA to 3 5mm 210 0177 xx Remote 590 0409 xx Projection Lamp Module included in projector SP LAMP LP5E Lens Cap 505 0841 xx Online CD ROM 010 0293 xx North American Power Cord 210 0023 xx Australian Power Cord 210 0027 xx UK Power C...

Page 65: ...e Control HW LASERPRO Remote Point RF Remote with Laser Pointer US Mexico Canada UK only HW RF POCKTPNT GyroMouse Presenter RF Remote Control US Mexico Canada UK only HW RF GPRES GyroMouse Pro RF Remote US Mexico Canada UK only HW RF GPRO Remote Point RF Remote with LaserPointer US and Canada only HW RF REMLSR 1 in 2 out VGA Distribution Amplifier HW VGA2OUT Deluxe Wheeled Projector and Computer C...

Page 66: ...Computer Key command to activate port Key command to de activate port Acer Ctrl Alt Esc for setup Ctrl Alt Esc for setup AST FN D or Ctrl D FN D or Ctrl D Ctrl FN D Ctrl FN D FN F5 FN F5 type from A IVGA CRT type from A IVGA CRT FN F12 FN F12 AMS FN F2 FN F2 AMT setup screen setup screen AT T FN F3 FN F6 FN F3 FN F6 Advanced Logic Research Ctrl Alt V Ctrl Alt V Altima Shift Ctrl Alt C Shift Ctrl A...

Page 67: ...creen setup option Data General Ctrl Alt Command Ctrl Alt Command Data General Walkabout 2 CRT X at DOS prompt reboot Datavue Ctrl Shift M Ctrl Shift M DEC FN F5 FN F5 FN F4 FN F4 Dell Ctrl Alt Ctrl Alt Ctrl Alt F10 Ctrl Alt F10 FN F8 CRT LCD FN F8 FN D FN D FN F12 FN F12 Digital automatic reboot FN F2 FN F2 Dolch dip switch to CRT dip switch to LCD Epson dip switch to CRT dip switch to LCD Everex...

Page 68: ...oice FN F5 select choice PS 2 SC select choice CRT LCD etc Infotel FN F12 FN F12 Kaypro boot up monitor plugged in unplug monitor Kris Tech FN F8 FN F8 Leading Edge FN T FN T Mac Portable 100 no video port not compatible Mac PowerBook 140 145 150 170 no video port requires a 3rd party interface 160 165 180 520 540 5300 Control Panel folder PowerBook Display folder Activate Video Mirroring warm reb...

Page 69: ...rl Alt S at bootup Samsung setup screen option setup screen option Sanyo setup screen option setup screen option Sharp dip switch to CRT dip switch to LCD Sun SPARC Dataview Ctrl Shift M Ctrl Shift M Tandy Ctrl Alt Insert Ctrl Alt Insert setup screen option setup screen option Tangent FN F5 FN F5 Texas Instru ments setup screen option setup screen option Top Link setup screen option setup screen o...

Page 70: ... device is attached These manufacturers offer more than one key command depend ing on the computer model WinBook Ctrl Alt F10 Ctrl Alt F10 Wyse software driven software driven Zenith FN F10 FN F10 FN F2 FN F2 FN F1 FN F1 Zeos Ctrl Shift D FN F1 Ctrl Shift D FN F1 Computer Key command to activate port Key command to de activate port ...

Page 71: ...63 Using Video Mirroring with a PowerBook Computer J 8 1 T K 8 1 H 6 1 0 L 0 2 3 4 O 5 0 P 0 6 1 2 0 3 0 0 4 8 1 Using SimulScan 8 1 8 1 6 1 8 0 2 E 3 E ...

Page 72: ...or It is located in the Technical Library in the Service and Support section 50 100 150 200 250 5 10 0 15 20 25 30 Diagonal Image Size inches Distance to Screen feet maximum image size minimum image size Diagonal Screen Size inches Distance to screen Image Width inches Maximum distance feet Minimum Distance feet 60 48 8 5 6 9 72 58 10 2 8 3 84 67 11 9 9 7 90 72 12 7 10 4 100 80 14 1 11 6 120 96 17...

Page 73: ...65 INDEX A I F 7 7 7 8 0 3 8 9 0 5 B 0 8 5 C 9 9 0 7 H 10 0 9 9 9 9 2 1 9 7 ...

Page 74: ...66 I n d e x D 1 7 9 1 7 7 E 7 7 0 E F 9 FF H I 5 7 I 10 9 H H 9 FF U F 7 F 9 I F 8 0 0 F 9 5 8 5 R 8 0 7 K ...

Page 75: ...67 L 7 7 3 9 9 3 38 7 M 0 0 7 H 9 N O P 8 3 8 7 8 8 9 8 0 7 R 8 8 9 9 9 9 7 F 9 ...

Page 76: ...68 I n d e x S 0 9 7 7 8 1 T 2 7 U 2 1 9 V 5 8 1 F 5 W 9 Z R F 9 ...

Page 77: ... 33 3 8 J K F J F K F 8 8 3 8 8 3 8 8 O P 8 3 8 3 3 8 3 8 8 3 8 8 3 8 3 DISCLAIMER OF UNSTATED WARRANTIES I D 8 1 5 I 3D D 883 13 I 8 2 33 I 8 083 32 C 12 3 0 I 083 0 I 1 3 D 8 23 82 8 3 0 I I 1 D I 8 I I I C C D I 33 1 3 5 8 1D 20 C 1D 2 0 B2 33 3 0 I 3 C 083 D 0 D 3 2 I 3 0 0 D 883D D 2 Limited Warranty Period 3 3 J 8 K 0 B2 0 D C D 2 20 CI I 0 020 D 2 I 0 I 2 8 5 I 2 33 I 33 2 I 20 CI ...

Page 78: ... K L J K H L J K 8 2 F 8 8 J8 K 8 8 3 8 J9 K 8 3 LIMITATION OF LIABILITY 2 C I 2 H 3 1 3 D I I 2 D D C3 C I I 33 I 2 I 0 2 I 82 I 8 8 1D 82 I 2 20 I 33 2 1 3 13 8 3 3 Q2 3 0 C 3 8 3 5 2 3 5 C I 8 I 8 2 3 0 C 2 H 3 1 3 D 8 8 U 8 0 B2 33 I 32 3 0 3 Q2 3 0 C I 1 5 3 0 32 0 D 883D D 2 I 3 0 D C 5 D 2 8 3 C 3 CI D 2 0 D 3 I 5 I CI 8 C B2 ...

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