
INFOBIT AV
www.infobitav.com
8.
Trouble Shooting
Problem or
Phenomenon
Possible Reasons
Treatments
Can’t power on
Low battery
Charge through adapter
No sound
Host system audio setting
doesn’t select the right
output device;
The speaker volume is very
low
Selecting the correct output audio
source;
Turn up the speaker volume.
USB doesn’t work
Doesn’t use the right USB
cable
Please use the original USB cable in
the package box.
Can’t be charged
Adapter issue or battery is
full
Change a new adapter;
Tap the power button to check the
battery level
Can’t connect
with Wireless
The Wireless driver of host
device doesn’t support
audio protocol
Update the latest Wireless driver of
your host device.
Device not
responding
Device crashed
Please charge and press Power &
Mute buttons at the same time.