AT31F/AT61F Online Temperature Measurement Thermal Camera User Manual
18
13.Common Troubleshooting
Troubles
Possible Cause
Solutions
Images are
blurred
No image calibration for
a long time
Click the shutter correction
button in the software
Camera can’t
be started
The supply voltage
exceeds the normal
working supply voltage
range.
Check whether the power supply
voltage is between 9 and 26V
The power connector is
loose.
Check whether the power cable
is connected
Inaccurate
temperature
measurement
The stabilization time for
thermal camera is too
short.
Keep the thermal camera stable
for more than 10 minutes.
Image is stuck.
Power cable or network
cable connection is
loose.
After checking the power supply
and network cable connection,
preview the images again.
Images cannot
be previewed
The thermal camera is
not connect with Internet
or the network
connection doesn’t
work.
Make sure the connection
between the thermal camera and
the network is working well.
Table 13.1 Product Common Troubleshooting
