Backup
Remember to make a backup or keep a written
record of all important information saved in your
mobile phone.
Connect to other devices
Please read the user manual of the device to get
more detailed security instructions before
connecting to other devices and do not connect to
an incompatible product.
SOS emergency calls
Make sure your mobile phone is switched on and in a
service area. In idle mode, input the SOS number,
then press the Dial Key. Advise where you are and
do not hang up without permission.
Frequently Asked Questions and
Troubleshooting
Frequently
Asked
Questions
Cause and Solution
Fail to turn
on
Press the power on key for over 1 second;
Check if the battery is properly connected;
Please remove and install it again, retry to
turn it on;
Check if battery is appropriately charged.
Fail to
connect
network
Weak signal. Please try and move to a
location with strong signal and try
connecting to the network again;
Please ensure that you are not beyond the
network coverage of service providers;
Please ensure you have a valid SIM card;
Please contact your network provider for
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